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“Will return!” 4 of 5 bubbles
Review of DoubleTree by Hilton Hotel Queenstown

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DoubleTree by Hilton Hotel Queenstown
Ranked #27 of 57 Hotels in Queenstown
Certificate of Excellence
Pully, Switzerland
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Will return!”
4 of 5 bubbles Reviewed 26 May 2014

Yes this hotel is not inside Queenstown and I wouldn't stay here without a car, but it is a short 10 minute drive to the centre of Queenstown, the setting is beautiful - directly situated next to the lake, magnificent views.
The room is laid out like a mini-suite. It is tastefully decorated and very comfortable, not spacious but not cramped either. The little kitchenette had everything we needed for preparing light meals, and when we discovered the wine glasses were not matching (1 white 1 red) we had matching ones delivered within 10 minutes.
The staff were very professional and pleasant, my only comment is none that I met were local so the advice was very restricted to the usual Queenstown tourist attractions. (Bungy jumping, TS Earnslaw, etc).

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,134 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Sydney, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 25 May 2014

The rooms are quite nice and clean. Very modern. Amenities in the room are all products used by Hilton. Very nice and relaxing views outside of the hotel overlooking the lake. Be prepared that Kawarau is a hotel MANAGED by Hilton. It's right next to the Hilton, and you can't really access facilities from the Hilton hotel without having to pay. However, there is a shuttle bus that goes into town regularly (about 15 minutes drive) and is complimentary.

You have to pay for wifi, it is not free. It is only free if you go to the hotel next door (Hilton) and sit in the lobby. Service was average. They do have an info desk at the lobby if you'd like to book for activities/tours. Staff were friendly, and I did have a special request for in-room dining and they were very happy to help, so thank you!

I would stay here again although it is a bit far from town, but it's quite nice and peaceful. Just don't expect it to be Hilton standards with the overall hotel experience. Go to Hilton if that's what you're after.

  • Stayed February 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cchoi93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
108 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 25 May 2014 via mobile

This is a funky place outside of Queenstown. I had been in Queenstown two nights previously and this was a good escape without being too far away from the city. Great price in the off season for a spacious room and king sized bed. Service was exceptional and staff went out of their way to make our stay perfect. The meals offered in room are a tad small if you are a big eater.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Harmanator85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 23 May 2014

Great value for money hotel managed by Hilton (located in Kawarau village and synced and connected with the Hilton. Does not compromise on service or standards. Gorgeous rooms with comfy beds, full kitchen, tiled bathroom... Was perfect for what we want and needed without having to go so far as the Hilton as we stay in hotels for the experience and not for the 'extras' per se so worked out great; Being in Frankton was also a bonus, Queenstown central can be hectic and this made the experience all the more enjoyable and being right under the Remarkable' mountain range is fantastic

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 265mattj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 May 2014

We have stayed here before and wil be back again we really like this place its out of the business of the cbd but easy to get in there to eat and drink and get your party on if you want.We would really give this place the thumbs up they are great.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank marklesliec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 20 May 2014

The signage to the hotel wasn't very clear and we got lost before finally turning back and heading in the right direction. The room was lovely, clean and we upgraded to include a spa on the deck. The hotel felt to be lacking in atmosphere. The restaurant was empty and packing up at 9pm and the staff, although polite seemed quite disinterested. We were recommended to eat next door at a pizza bar which I would not return to. We were happy to get back to our room but when trying got get to sleep there was a loud buzzing noise coming from a manhole in the bathroom. As we had driven 8 hours during the day, we couldn't be bothered going through the the process of calling someone in at 11 at night. When I mentioned it at checkout there was a dismissive apology. The location was great, and we loved the spa on the deck, but I think that the overall vibe of the hotel was very impersonal. I will try somewhere else next time.

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sven118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 19 May 2014

Came for our 'mini moon', the room was fine, very clean and tidy although quite soulless. It seems the hotel tries to make money in any possible way! $30 each night to upgrade to a room with a view, $10 each way pp to use the water taxi into town and $20 pp to use the Hilton pool. Let along $29 for wireless internet! Perhaps my expectations were too high for a Hilton managed hotel but compared to overseas hotels this is very bad value for money.

For the price you pay, you would get much more value staying in town (avoid paying for water taxis!) and then being able to access better food/entertainment/wifi etc without added costs.

  • Stayed May 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kmksk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Queenstown

Property: DoubleTree by Hilton Hotel Queenstown
Address: 79 Peninsula Road | Kawarau Village, Queenstown 9300, New Zealand (Formerly DoubleTree by Hilton Hotel)
Phone Number:
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#9 Business Hotel in Queenstown
#19 Romantic Hotel in Queenstown
#26 Luxury Hotel in Queenstown
#26 Family Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Queenstown 4.5*
Number of rooms: 98
Official Description (provided by the hotel):
Enjoy a warm welcome at DoubleTree by Hilton Queenstown. Savor our delicious DoubleTree chocolate chip cookie upon arrival and settle into one of our comfortable and inviting guest rooms. Ideally located in the heart of Kawarau Village, this modern Queenstown hotel boasts breath-taking views of the shores of Lake Wakatipu and is situated just five minutes' drive from Queenstown International Airport. Central Queenstown is also just minutes away via water taxi or by our complimentary shuttle service upon availability. Surrounded by magnificent mountain scenery, this Queenstown hotel presents the closest hotel accommodation to The Remarkables Ski Field. Go skiing or snowboarding in the winter months or try exciting outdoor activities. Hire a hotel bicycle and explore the local sites or simply relax in the hotel's 10-seated executive cinema. The hotel also offers an ideal setting for business meetings and special events, with over 2,000 sq. ft. of flexible function space for events with up to 190 guests. Feel at home in a stylish guest room at DoubleTree by Hilton Queenstown. Each room boasts breath-taking views and modern amenities including WiFi access and an LCD TV. Prepare a home cooked meal in the fully equipped kitchenette, complete with oven, microwave and fridge/freezer, or visit our onsite eateries such as Me&Mee Chinese Restaurant, Wakatipu Grill, Stacks Pub, and The Lake Counter Café. ... more   less 
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Also Known As:
Kawarau Hotel, Managed By Hilton Hotel Queenstown

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