I stayed three nights this week. On arrival I found the reception staff to be surly and not welcoming at all. Far too casual, like a group of spoilt school boys, where is the professional approach, it was sadly lacking? I was totally unimpressed and disappointed. On returning one day I was met with, "How ya doin?" by the young male on reception, this is not good enough, train them up please to a better standard. This was not just one but two or three. For this I would rate 'very poor'. The reason I put 'very good' is because the room was okay and spotlessly clean and the breakfast was excellent, the best I have had at a hotel for some time. Plus the restaurant staff were courteous, welcoming and friendly as well as giving extra detail to their tasks. Let's hope for a little improvement in the areas I have mentioned for my next stay. A couple of room issues, the sliding door did not lock at all, both locks were faulty and it was only kept closed by the chain and the heating was a bit noisy.
- Official Description (provided by the hotel):
- 4 Star Qualmark rated hotel, 66 large superior hotel rooms and 19 x two bedroom apartment style rooms, with impressive views of Lake Wakatipu and the "Remarkables" mountain ranges from your private balcony or courtyard (no back facing rooms). Complimentary parking and only a short walk into the centre of town. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, World Independent Hotel Promotion, Expedia, Ctrip TA, Priceline, Ebookers, Odigeo, Hotels.com, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Copthorne Hotel & Apartments Queenstown Lakeview reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Copthorne Hotel And Apartments Queenstown Lakeview