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“Great room”

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Scenic Suites Queenstown
Ranked #24 of 58 Hotels in Queenstown
Certificate of Excellence
Jaipur, India
Level 4 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great room”
Reviewed 5 August 2014

We stayed for 4 nights at Scenic Suite during our Honeymoon in March this year. We loved our stay there with nice and comfortable rooms. The only issue was the Front staff whom we met on day 1 of our stay; she was a bit rude and not attentive. Otherwise a great property to stay in

  • Stayed March 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank manu3939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Scenic Suites Queenstown, responded to this review, 5 September 2014
Dear Guest

Thank you for taking the time to provide a review regarding our Hotel. I am glad you found the rooms nice and comfortable. Further training has occurred with our front desk team since your visit in March.

Once again thank you for your comments and if you return to Queenstown we look forward to hosting you again.

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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886 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Sydney, Australia
Level 5 Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 August 2014 via mobile

Stayed here for 5 nights and loved every bit of it.. Queenstown is a magical place!!
The suites here are nice and well appointed.. We got a 2bd apt and loved the kitchen aspect. Bed were a little too soft for our liking but everything else was comfy.
When compared to the warm friendliness we experienced everywhere in Queenstown, the front desk and restaurant staff here were a little lack luster..
Breakfast buffet was the same everyday and it seemed we were always waiting for food to be bought out..
Don't take away from the fact that this a great centrally located accom that isn't full of ratbag kids running amuck..

Stayed August 2014
Helpful?
Thank DanShifty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Scenic Suites Queenstown, responded to this review, 3 September 2014
Dear Guest

Thank you for taking the time to provide a review regarding our Hotel. I'm delighted you enjoyed your recent stay at Scenic Suites Queenstown. We value all of your comments regarding your recent stay here with us.

Once again thank you for your comments and if you return to Queenstown we look forward to hosting you again.

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014 via mobile

Stayed at the scenic suites for a week in July 2014. Fantastic views and rooms, reasonably priced breakfast and polite staff. The only issue is with the WIFI... Considering the accommodation is by no means cheap, I can't fathom how each room is only provided 1 hour of free WIFI every 24 hours. If you use it at 10pm at night, you can't connect again until 10pm the next night. If you need to use it prior to 24 hours (eg to book activities, organise meetings with friends, check ski fields etc) it's $5 for two hours per device, and they even charge you to use the guest PCs near the lobby. This is all while the 'Free unlimited WIFI' sign glows from the backpackers across the road. Not really good enough in this day and age, and surely the goodwill of guests is worth more than a small amount of extra revenue from internet charges. Apart from that, very nice place.

Stayed July 2014, travelled with family
Helpful?
1 Thank gillm4n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Scenic Suites Queenstown, responded to this review, 3 September 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Scenic Suites Queenstown.

Great news! All Scenic and Heartland Hotels throughout New Zealand now offer free wifi. We value all of your comments regarding your stay.

Once again thank you for your comments and if you return to Queenstown we look forward to hosting you again.

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level 3 Contributor
10 reviews
4 hotel reviews
Reviewed 31 July 2014

We stayed in a one-bedroom suite for 4 nights and it was everything we wanted/needed.

The room was modern, clean and warm. Having a full kitchen was very useful and one of the reasons why we chose the one-bedroom suite.

Visiting in winter, the bed had a down-feather and wool duvet (and a similar mattress/ mattress cover I'm guessing). It was extremely warm, and took a while to get used to.

The staff we came across were lovely. They were happy to store our bags for a few hours before our flight home, which we were very grateful for.

Location is perfect. It's only a few minutes walk down to the town centre; we walked back and forth several times a day. Slightly steep walking back up the hill, but this didn't bother us as we're young and fit.

There are bus stops located right outside. This was very useful for us as we bused to and from the airport.

We look forward to staying again!!

Room Tip: The one-bedroom suites are good if you wish to have a full kitchen.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank AnnaNZ4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Scenic Suites Queenstown, responded to this review, 30 August 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel.
I'm delighted you enjoyed your recent stay at the Scenic Suites, Queenstown.

Once again thank you for your comments

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queenstown
Level 2 Contributor
5 reviews
Reviewed 30 July 2014

Our one bedroom apartment had great views of the lake and Queenstown CBD. The hotel is located just a few minutes from Queenstown CBD, although there is a slight walk up a hill to get there. Staff were friendly and helpful. The apartment was really clean. We had our 19 month old with us, and found the hotel's portacot to be good. The apartment was pretty much toddler safe and he loved the floor to ceiling windows. When we go back to Queenstown we will stay here again.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Biddybeenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Scenic Suites Queenstown, responded to this review, 30 August 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel.
I'm delighted you and your family enjoyed your recent stay at the Scenic Suites, Queenstown. We value your positive comments about the great views from your room and our friendly staff. I am delighted that you found our one bedroom suite to be toddler safe and that we were able to assist you by providing a portacot for your son.

Once again thank you for your comments

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

We were booked in to a superior room for two nights after staying at the Glebe Apartments with family for 5 nights beforehand. We were allowed to check in early, leaving us to go for a walk and lunch. When we came back to our room, our toilet had been used and left dirty, with what looked like dirt left on the bench top, which I'm guessing was the construction workers by the noise. After telling staff and asking to change rooms, we were told we couldn't for the first night, only the second. However, looking online there were availabilities for that night.... After changing to a one bedroom apartment the next night it was much better, in a quieter location (away from the very noisy staircase and fire doors). The best thing about the apartment was the proximity to the centre of Queenstown. However, there are better apartments closer.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Amanda446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Scenic Suites Queenstown, responded to this review, 3 September 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel. I am pleased you found the proximity to town good. I do apologise for the cleaning issues with your room on arrival. I have spoken to the team to ensure this does not happen again.

With your feedback we are able to work on areas which need improving, once again thank you for your comments.

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Macquarie, Australia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2014

Our 6 day trip to Queenstown was made that much more enjoyable knowing we had Scenic Suites to come back to after venturing out each day. It was everything we expected + more. It was only a short drive from Queenstown Airport and very easy to get into. Staff were very welcoming and were consistently helpful throughout our stay, showing us directly to our room which was needed because it does get a little confusing but you get the hang of it. Only 5 minute walk to the main town itself with all necessary shops available. Taxi galore as well so we always chose that option to get back home to save us the walk up the (small) hill to get back home...Lazy, I know. Staff will also ring and book taxi's/shuttles for day trips. Great little bar in the main lobby with a cozy fire and a restaurant also available on site however we didn't really fancy the meal options but lots of choices back in town. We booked out two rooms so it was extremely spacious however even with the one room there is lots of space and doesn't feel cramped. All very modern facilities and very quiet even though we were right at the front facing the main road. Wifi also available for a cost. Was cheap for us with just one device however would be hefty with multiple. great balconies for the views however was far too cold to ever go out there :). And lastly...The beds. Sooo comfy. I see what people mean about it being like a marshmallow and they also have a range of pillows to choose from..they have everything. Definitely would recommend and look forward to coming back next year!

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bradley m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Scenic Suites Queenstown, responded to this review, 30 August 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel. We value your comments and I am delighted that you are planning on returning to stay with us next year. Wifi will be available free of charge from September 1st.

Once again thank you for your comments

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scenic Suites Queenstown

Property: Scenic Suites Queenstown
Address: 27 Stanley St | P.O Box 149, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Queenstown
#18 Family Hotel in Queenstown
#20 Romantic Hotel in Queenstown
#22 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Scenic Suites Queenstown 4*
Number of rooms: 84
Official Description (provided by the hotel):
Scenic Suites Queenstown has one of the most desirable locations for Queenstown hotels. It’s just five minutes walk to the bustling town centre, yet the hotel’s elevated position gives commanding views over Lake Wakatipu and the Southern Alps. Combined with the convenience and quality of four-star apartment style accommodation, it’s hard to go past Scenic Suites Queenstown. ... more   less 
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Also Known As:
Scenic Suites Queenstown Hotel Queenstown
Scenic Hotel Queenstown
Queenstown Scenic Hotel

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