We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Always a great stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Heritage Queenstown
Ranked #23 of 58 Hotels in Queenstown
Certificate of Excellence
Auckland, New Zealand
1 review
“Always a great stay”
Reviewed 4 June 2014

This is the fourth time I have stayed at the Heritage in Queenstown and have been very satisfied each time. Would definitely recommend to anyone and am planning to return very shortly to hopefully take advantage of the ski season and have a romantic weekend with my wife.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grzzly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this review, 29 June 2014
Good afternoon Grzzly, thank you for taking the time to post your – it is wonderful you enjoyed your stay and I will ensure your comments are passed onto the team. We look forward to welcoming you and your wife back for a ski holiday in the near future. Kind regards, Donna Stewart, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,512 reviews from our community

Traveller rating
    666
    582
    184
    50
    30
See reviews for
335
777
53
103
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (451)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Napier, New Zealand
1 review
Reviewed 3 June 2014

Spent four days three nights and were looked after very well. Room was very clean with all requirements for our stay meet. The bed was most comfortable a difficult thing to achieve when you are used to your own. I would recommend the staff to any employer in the industry they were very pleasant and helpful. Thank you for the very relaxing stay.

Room Tip: Lakeside suites on the road side come with a little road noise I would suggest paying a little more...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this review, 29 June 2014
Good afternoon Paul J, thank you for your wonderful comments - I will ensure your comments are passed onto the team. We look forward to welcoming you back in the future. Kind regards, Donna Stewart, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunedin, New Zealand
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 June 2014 via mobile

Great place to stay, we had a suite. . Just perfect.
Friendly reception on arrival
Clean rooms! Great for the kids.
Breakfast little bit expensive, if it was a little cheaper we would have stayed for the breakfast. . We stayed 4 nights.
Great job
Thank you

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carla D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this review, 29 June 2014
Good afternoon carlakirt, thank you for your great comments. I am happy that you enjoyed your stay and I will ensure your comments are passed onto the team. We look forward to welcoming you back in the future. Kind regards, Donna Stewart, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mosman, Australia
Level Contributor
160 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 29 May 2014 via mobile

Spent an enjoyable 3 days at a conference. We were very well looked after, the rooms comfortable and the service first class. Would definitely be back on ski holiday to stay here. The views of course are also stunning but just in case make sure you get a lake view room.

Stayed May 2014, travelled on business
Helpful?
Thank CDTaylor80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this review, 29 June 2014
Good afternoon CDTaylor80, thank you for taking the time to offer your feedback on your recent stay with us at the Heritage Hotel in Queenstown. I am happy to hear you enjoyed your stay. I will ensure your comments are passed onto the staff, especially the Conference team. We look forward to welcoming you back in the future. Kind regards, Donna Stewart, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
381 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 28 May 2014

Definitely somewhat out of the way from the city center but the walk was very pleasant. The room was comfortable with a small refrigerator and a hot water pot to make tea. The weather was not cooperating the day we arrived or the following day. The concierge, Hideaki, was so very helpful to assist us to change our pre-arranged tour to Milford Sound. He offered us free beverages while we were waiting to find out the status of our tour. This is what I would called above and beyond customer services. This really made our visit to Queenstown special.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FYL003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this review, 29 June 2014
Good afternoon FYL003, thank you for taking the time to offer your feedback on your recent stay with us at the Heritage Hotel in Queenstown. It is wonderful you enjoyed your stay and I will ensure your comments are passed onto Hideaki. I hope the weather cleared and you were able to make to Milford. We look forward to welcoming you back in the future. Kind regards, Donna Stewart, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Hobart
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 May 2014

Yes guilty for not trying new things when it comes to the myriad of accommodation offerings in Queenstown.
Because the Heritage for a family of three boys the swimming pool and spa areas are awesome. The room standards meet the star rating and the restaurant for the buffet breakfast has a very wide variety of choice. Loved the fresh nz honey display. We will be back for thirds as soon as we can! I imagine this hotel would be very special in the snow - the views are spectacular and that's worth driving 2 mins out of the village for.

Room Tip: Ask for a lake view
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ntr1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this review, 29 June 2014
Good afternoon ntr1972, thank you for taking the time to offer your feedback after your second stay with us at the Heritage Queenstown. I am delighted that you came back to stay with us again with your family and I look forward to welcoming you back to us soon, hopefully when the hotel is covered in snow. Kind regards, Donna Stewart, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tuatapere, New Zealand
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 May 2014 via mobile

My husband and I stayed here for an overnight getaway, the staff were friendly and helpful, the room was very clean and tidy, service was awesome too! Breakfast was a feast for kings!!
This hotel is slightly out of the main centre which suited us perfectly for a quiet night away, we had stunning views out of the balcony over the lake. We will certainly be returning in the near future.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank MollyNZ43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this review, 29 June 2014
Good afternoon MollyNZ43, thank you for taking the time to offer your feedback on your recent stay with us at the Heritage Hotel in Queenstown. I am delighted that you enjoyed your stay and will ensure your comments are passed onto the team. We look forward to welcoming you back in the future. Kind regards, Donna Stewart, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Queenstown hotels
0.6 mi away
Hotel St Moritz Queenstown - MGallery Collection
1.0 mi away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#21 of 58 in Queenstown
4.0 of 5 bubbles 3,066 reviews
0.2 mi away
Mercure Resort Queenstown
Mercure Resort Queenstown
#26 of 58 in Queenstown
4.0 of 5 bubbles 1,349 reviews
Show Prices
Show Prices
Show Prices
4.2 mi away
Hilton Queenstown Resort & Spa
1.5 mi away
Pounamu Apartments
Pounamu Apartments
#11 of 58 in Queenstown
4.5 of 5 bubbles 1,369 reviews
2.3 mi away
The Rees Hotel & Luxury Apartments
Show Prices
Show Prices
Show Prices

Been to Heritage Queenstown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heritage Queenstown

Property: Heritage Queenstown
Address: 91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#8 Family Hotel in Queenstown
#21 Romantic Hotel in Queenstown
#22 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Heritage Queenstown 4.5*
Number of rooms: 175
Official Description (provided by the hotel):
The Heritage Hotel Queenstown is has a ski lodge style building constructed from stone & Cedar, standing proud above the shores of Lake Wakatipu, with views of the majestic Remarkables Mountain Range. The main lodge building holds leisure facilities, bar and restaurant which is open for breakfast, lunch and dinner. The property also features a secure ski and snowboard storage area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Agoda, TravelUp, Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., Cancelon, HotelQuickly and Evoline ltd so you can book your Heritage Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Queenstown Hotel Queenstown
Heritage Hotel Queenstown
Queenstown Heritage Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing