We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The perfect place to stay in Queenstown”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Heritage Queenstown
Ranked #22 of 58 Hotels in Queenstown
Certificate of Excellence
Reviewed 4 June 2014

We stayed 3 nights in a lake view room.The room was spacious very warm ,expectantly clean and had all the modern comforts with a amazing view
The staff where very helpful and friendly.It was a great experience including the sumptuous buffet breakfast choice.
Overall faultless service and amenities .
Thank you The Heritage Queenstown ,you helped make our stay memorable one .
Would highly recommend

Room Tip: Lake View second floor unit 201.Just the best of everything
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gordon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this reviewResponded 29 June 2014

Good afternoon Gordon B, thank you for your excellent feedback – I am glad that you enjoyed your stay and will ensure your comments are passed onto the team. We look forward to welcoming you back in the future. Kind regards, Donna Stewart, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,593)
There are newer reviews for Heritage Queenstown
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

936 - 942 of 1,593 reviews

Reviewed 4 June 2014

This is the fourth time I have stayed at the Heritage in Queenstown and have been very satisfied each time. Would definitely recommend to anyone and am planning to return very shortly to hopefully take advantage of the ski season and have a romantic weekend with my wife.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Grzzly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this reviewResponded 29 June 2014

Good afternoon Grzzly, thank you for taking the time to post your – it is wonderful you enjoyed your stay and I will ensure your comments are passed onto the team. We look forward to welcoming you and your wife back for a ski holiday in the near future. Kind regards, Donna Stewart, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

Spent four days three nights and were looked after very well. Room was very clean with all requirements for our stay meet. The bed was most comfortable a difficult thing to achieve when you are used to your own. I would recommend the staff to any employer in the industry they were very pleasant and helpful. Thank you for the very relaxing stay.

Room Tip: Lakeside suites on the road side come with a little road noise I would suggest paying a little more...
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this reviewResponded 29 June 2014

Good afternoon Paul J, thank you for your wonderful comments - I will ensure your comments are passed onto the team. We look forward to welcoming you back in the future. Kind regards, Donna Stewart, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014 via mobile

Great place to stay, we had a suite. . Just perfect.
Friendly reception on arrival
Clean rooms! Great for the kids.
Breakfast little bit expensive, if it was a little cheaper we would have stayed for the breakfast. . We stayed 4 nights.
Great job
Thank you

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Carla D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this reviewResponded 29 June 2014

Good afternoon carlakirt, thank you for your great comments. I am happy that you enjoyed your stay and I will ensure your comments are passed onto the team. We look forward to welcoming you back in the future. Kind regards, Donna Stewart, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014 via mobile

Spent an enjoyable 3 days at a conference. We were very well looked after, the rooms comfortable and the service first class. Would definitely be back on ski holiday to stay here. The views of course are also stunning but just in case make sure you get a lake view room.

Stayed: May 2014, travelled on business
Thank CDTaylor80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this reviewResponded 29 June 2014

Good afternoon CDTaylor80, thank you for taking the time to offer your feedback on your recent stay with us at the Heritage Hotel in Queenstown. I am happy to hear you enjoyed your stay. I will ensure your comments are passed onto the staff, especially the Conference team. We look forward to welcoming you back in the future. Kind regards, Donna Stewart, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Definitely somewhat out of the way from the city center but the walk was very pleasant. The room was comfortable with a small refrigerator and a hot water pot to make tea. The weather was not cooperating the day we arrived or the following day. The concierge, Hideaki, was so very helpful to assist us to change our pre-arranged tour to Milford Sound. He offered us free beverages while we were waiting to find out the status of our tour. This is what I would called above and beyond customer services. This really made our visit to Queenstown special.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank FYL003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this reviewResponded 29 June 2014

Good afternoon FYL003, thank you for taking the time to offer your feedback on your recent stay with us at the Heritage Hotel in Queenstown. It is wonderful you enjoyed your stay and I will ensure your comments are passed onto Hideaki. I hope the weather cleared and you were able to make to Milford. We look forward to welcoming you back in the future. Kind regards, Donna Stewart, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014

Yes guilty for not trying new things when it comes to the myriad of accommodation offerings in Queenstown.
Because the Heritage for a family of three boys the swimming pool and spa areas are awesome. The room standards meet the star rating and the restaurant for the buffet breakfast has a very wide variety of choice. Loved the fresh nz honey display. We will be back for thirds as soon as we can! I imagine this hotel would be very special in the snow - the views are spectacular and that's worth driving 2 mins out of the village for.

Room Tip: Ask for a lake view
  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ntr1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Heritage Queenstown, responded to this reviewResponded 29 June 2014

Good afternoon ntr1972, thank you for taking the time to offer your feedback after your second stay with us at the Heritage Queenstown. I am delighted that you came back to stay with us again with your family and I look forward to welcoming you back to us soon, hopefully when the hotel is covered in snow. Kind regards, Donna Stewart, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Queenstown hotels
0.2 mi away
Mercure Resort Queenstown
Mercure Resort Queenstown
#27 of 58 in Queenstown
1,424 reviews
1.0 mi away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#20 of 58 in Queenstown
3,168 reviews
0.8 mi away
Crowne Plaza Queenstown
Crowne Plaza Queenstown
#18 of 58 in Queenstown
1,466 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hotel St Moritz Queenstown - MGallery Collection
1.5 mi away
Pounamu Apartments
Pounamu Apartments
#11 of 58 in Queenstown
1,403 reviews
1.2 mi away
Scenic Suites Queenstown
Scenic Suites Queenstown
#23 of 58 in Queenstown
892 reviews
Show Prices
Show Prices
Show Prices

Been to Heritage Queenstown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heritage Queenstown

Address: 91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#8 Family Hotel in Queenstown
#20 Luxury Hotel in Queenstown
#21 Romantic Hotel in Queenstown
Price Range: £99 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Queenstown 4.5*
Number of rooms: 175
Official Description (provided by the hotel):
The Heritage Hotel Queenstown is a ski lodge style building constructed from stone & Cedar, standing proud above the shores of Lake Wakatipu, with views of the majestic Remarkables Mountain Range. The main lodge building holds leisure facilities, bar and restaurant which is open for breakfast, lunch and dinner. The property also features a secure ski and snowboard storage area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Ctrip TA, Hotels.com, Ebookers, Agoda, HotelQuickly and 5viajes2012 S.L. so you can book your Heritage Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Queenstown Hotel Queenstown
Heritage Hotel Queenstown
Queenstown Heritage Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing