Enjoyed stay 1 bedroom suite 401 good compared to what others in group had. Staff seem to lack training or knowledge of most basic things. Ordered a pizza at 10.30 pm at 11.20 had not arrived phoned reception at 11.30ppm and asked where it was they said I would have in 10 minutes at 11.48 our $24 pizza arrived which was a adequate snack for the 2 of us .
Then on check out they charged us $48 for 2 pizzas and the poor young guy was in a flap . I said just check the signed docket that the pizza was discounted to $14
Had breakfast once but prices to expensive and choices poor.
Had a great conference in hotel but probably better to pay a bit more and have a less hassled stay
Yes the room did leak through ceiling and window no apologies
- Official Description (provided by the hotel):
- Contemporary multi-story hotel overlooking Lake Wakatipu, 400 meters from town center. ... more less
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- Also Known As:
- Rydges Lakeland Hotel Queenstown
- Rydges Lakeland Queenstown