We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great view but only average hotel” 3 of 5 bubbles
Review of Rydges Lakeland Resort Hotel Queenstown

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Rydges Lakeland Resort Hotel Queenstown
Ranked #48 of 57 Hotels in Queenstown
Tauranga, New Zealand
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great view but only average hotel”
3 of 5 bubbles Reviewed 24 May 2014 via mobile

Enjoyed stay 1 bedroom suite 401 good compared to what others in group had. Staff seem to lack training or knowledge of most basic things. Ordered a pizza at 10.30 pm at 11.20 had not arrived phoned reception at 11.30ppm and asked where it was they said I would have in 10 minutes at 11.48 our $24 pizza arrived which was a adequate snack for the 2 of us .
Then on check out they charged us $48 for 2 pizzas and the poor young guy was in a flap . I said just check the signed docket that the pizza was discounted to $14
Had breakfast once but prices to expensive and choices poor.
Had a great conference in hotel but probably better to pay a bit more and have a less hassled stay
Yes the room did leak through ceiling and window no apologies

Stayed May 2014, travelled on business
Helpful?
1 Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,965 reviews from our community

Traveller rating
    271
    628
    559
    312
    195
See reviews for
359
924
112
176
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (630)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Queenstown
1 review
5 of 5 bubbles Reviewed 23 May 2014

The staff were all very helpful and assisting during our stay. The only concern we had that we had to make our bed four nights out of the seven due to the sheet being short at the end of the bed some nights as much as 10 inches and also one night we didn't have any toilet paper, but apart from that everything was fine. We would definitely stay with your hotel again.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 20 May 2014 via mobile

Hotel is flat walk, 5 mins, to restaurants and shops. Lovely view of lake and Remarkables, however it is in need of refurbishment. Everything was clean and the room had all you needed but surround of bath was worn and tired. That said pizza at the fireside restaurant was nice. Staff answered all queries and were helpful.

Stayed May 2014, travelled on business
Helpful?
3 Thank 2012kim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review, 19 June 2014
Hi there, I trust you had a fantastic stay in Queenstown, and would like to thank you for taking the time in posting your feedback. I will forward on your comments to the team.

Regards
JM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bokaro Steel City, India
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 19 May 2014

Rooms: just ok
Breakfast: bad
Service: mediocre

But all of it got compensated by the mesmerising view we got from our room. We just used to sit for hours in the early morning relishing the panaroma which lay ahead of us

  • Stayed June 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank sriramagrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havelock North, New Zealand
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 18 May 2014 via mobile

Lobby is the flash part. Rooms very dated and worn, though they have great views. Free wifi is a plus. Breakfast is ok but expensive like most places. Service ok. Handy to town with it only being a 5 min walk. If you want somewhere nice for a weekend I suspect there are other better options, ok for business. Appears to be popular for conferences with lots of activity going on. Struggling to write 200 characters for this one.....

Stayed May 2014, travelled on business
Helpful?
Thank Kiwi_coupleauckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bundaberg, Queensland, Australia
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 18 May 2014 via mobile

We stayed 4 nights and chose a Junior Suite.

It had a nice and comfy king size bed and great views.(we were on the 5th floor).

Yes the place is quite tired and is in need of a facelift, but I would recommend a Junior Suite as it has a sitting room separate to the bedroom if you are staying for a few days. Free wifi was good.

The breakfast in the restaurant is ok, nothing to write home about.

We will be back again next year, again in a Junior Suite, and hope that the renovations are completed by then.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Narelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bracknell, United Kingdom
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 17 May 2014

This hotel looks very grand from the outside and indeed the reception area and the bar are really nice. The pool/spa are is small but very clean. Our room was clean although quite cramped as it was a family room with 2 sets of bunks. I can't fault the service. I think had I been traveling solo or in a couple I would have chosen a more suitable room budget wise, but it served our purpose as 'backpackers' so to speak and I wouldn't be deterred from staying there again under different circumstances.

Room Tip: Don't go for the budget rooms
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tipsontravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review, 19 June 2014
Hi there, thank you for your recent comment..Guest feedback allows us to improve our services and reward our outstanding team members. I will pass your feedback on to the team so they can read how pleased you were with the service they provided.

Regards
JM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Queenstown hotels
0.6 mi away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#22 of 57 in Queenstown
4.0 of 5 bubbles 2,997 reviews
0.7 mi away
Mercure Resort Queenstown
Mercure Resort Queenstown
#26 of 57 in Queenstown
4.0 of 5 bubbles 1,304 reviews
0.1 mi away
Hotel St Moritz Queenstown - MGallery Collection
Show Prices
Show Prices
Show Prices
0.5 mi away
Heritage Queenstown
Heritage Queenstown
#23 of 57 in Queenstown
4.0 of 5 bubbles 1,472 reviews
0.3 mi away
Crowne Plaza Queenstown
Crowne Plaza Queenstown
#20 of 57 in Queenstown
4.5 of 5 bubbles 1,391 reviews
1.1 mi away
Pounamu Apartments
Pounamu Apartments
#13 of 57 in Queenstown
4.5 of 5 bubbles 1,335 reviews
Show Prices
Show Prices
Show Prices

Been to Rydges Lakeland Resort Hotel Queenstown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rydges Lakeland Resort Hotel Queenstown

Property: Rydges Lakeland Resort Hotel Queenstown
Address: 38 - 54 Lake Esplanade, Queenstown, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Rydges Lakeland Resort Hotel Queenstown 3.5*
Number of rooms: 255
Official Description (provided by the hotel):
Contemporary multi-story hotel overlooking Lake Wakatipu, 400 meters from town center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Expedia and Agoda so you can book your Rydges Lakeland Resort Hotel Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing