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“stunning views”

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Heartland Hotel Queenstown
Ranked #34 of 58 Hotels in Queenstown
australia
Level 4 Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“stunning views”
Reviewed 14 December 2013

A night to get sorted for a tramp in fiordland. Warm, clean, stunning views , great location. We got off the plane, shopped at the Remarkables shopping centre near the airport, travelled the very efficient Connecta bus to the front door of Heartland. When the rain stopped it was a short walk into town, less than 5 mins. The staff were lovely and friendly and even put a bag in storage though we were not able to stay with them on our way back( they were booked up- but I preferred
them to the Millenium).

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mamaMer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 17 December 2013
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown.

Once again thank you for your comments and we look forward to your return visit.

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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618 reviews from our community

Traveller rating
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    118
    36
    11
See reviews for
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34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Seattle, Washington
Level 4 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 December 2013

Ended up with a large view room on an upper floor in front. The views of the town, lake, and mountains were spectacular, esp with the snow coming down for a while. Easy walk to/from the compact town with all the touristy restaurants and shops. The return walk from town is up hill but not difficult. Parking was tight, but doable. Average price for the room for that area.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ARMilano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 13 December 2013
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown.

Once again thank you for your comments and we look forward to hosting you again soon.

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thane, India
1 review
Reviewed 9 December 2013

We have been to this hotel for our Honeymoon. The locality and stay was superb. Even the room size was very good. We had an excellent stay and I personally recommend other to go for this Hotel is your are visiting Queenstown.

Room Tip: Lake Side room
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank vaibhav411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 12 December 2013
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown.

Once again thank you for your comments and we look forward to your return visit soon.

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 December 2013

We booked this on the day we arrived, through the information centre. we were given a street view, with a very nice mountain in the distance (beautiful) A bit of road noise, parking was an issue, shower was brilliant (hot and lots of pressure). The walk from town was all up hill. You only get 1 free hour of internet per 24 hours, other than that it is $10.00 per day. Breakfast was extremely over priced $25.00 for toast coffee etc.. bacon, eggs, baked beans and hash browns, by the time you get to them, (buffet style)vthey are a little old hard and cold. Very basic to say the least. I will be returning to Queenstown in the future, but I will spend a bit more cash and stay in town.

Room Tip: If your on a budget, stay here, but arrange you own internet, eat in town, and be ready to walk up a...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 12 December 2013
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel. I am pleased you enjoyed the view from your room and the shower pressure. With your feedback we are able to work on areas which need improving, once again thank you for your comments

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois, USA
Level 6 Contributor
216 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 452 helpful votes
Reviewed 24 November 2013

This is a review of the Trellis rooms: large, spacious rooms with plenty of space for luggage and room to relax. Large comfortable beds with nice bedding. Some rooms have a small balcony with wonderful views of the town and the lake. However, this view comes at a bit of a price since they also face the main street (Stanley St) into town, so road noise is noticeable. Front staff is very nice and helpful. Free 1 hour of wi-fi per 24 hours of stay. Onsite laundry and restaurant. The hotel is about 5 minutes walk into town, down a small hill. The hill is about 500 meters long, but is only really steep for about 200 meters of it. Overall a good choice for Queenstown.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EisBaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 12 December 2013
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown.

Once again thank you for your comments and we look forward to your return visit.

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greta, Australia
Level 4 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 November 2013 via mobile

We have stayed here 3 times and believe it is the best value in Queenstown. Brilliant for kids. Very clean, great service and all amenities are on site. It is only one block from the centre of town.
Would recommend to anyone.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Savagesheepy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 8 December 2013
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown. We appreciate all your lovely comments regarding your stay and we look forward to hosting you again soon.

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
2 reviews
Reviewed 15 November 2013

Located a short walk from the main tourist area of Central Queenstown. The decor is a little dated but it was functional, clean, and the room was large. It appears that most rooms have good views over the lake and Remarkables (I messed up my booking so we were accommodated on a ground floor room). The staff were very helpful especially given that I booked the wrong dates and the hotel was fully booked when we turned up. I would stay here again

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neroli C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 29 November 2013
Dear Guest
Thank you for taking the time to provide your feedback regarding our Hotel. I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown. We value your postive comments about the staff and your room being clean and tidy.

Once again thank you for your comments and we look forward to hosting you again soon.

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Heartland Hotel Queenstown

Property: Heartland Hotel Queenstown
Address: 27 Stanley St, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Spa
Hotel Style:
#7 Spa Hotel in Queenstown
#12 Business Hotel in Queenstown
#23 Family Hotel in Queenstown
#27 Romantic Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Heartland Hotel Queenstown 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown

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