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“Great value for money and really close to town.”

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Heartland Hotel Queenstown
Ranked #33 of 58 Hotels in Queenstown
Auckland Region, New Zealand
Level 5 Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great value for money and really close to town.”
Reviewed 18 April 2014

We were very happy with our stay at Heartland Hotels, staff were helpful and pleasant, the beds were comfortable and the chalet was warm in the bedrooms. The children really enjoyed the shower/bath and bath gel. We had a great view of the lake and were only five minutes into town. We will stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zak1100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 17 June 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel.
I'm delighted you and your family enjoyed your recent stay at Heartland Hotel Queenstown.

Your comment about the room being warm and comfortable with good lake views is appreciated and has been passed on to the Hotel team.

Once again thank you for your comments

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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618 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Kidderminster, Worcestershire
Level 6 Contributor
135 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 9 April 2014

Pointy roofed rooms with balconies greeted us to this chain of Scenic Hotels situated at the top of a hill 5 mins walk to CBD and 15mins back!
Usual standards and staff courtesy/efficiency with clean well equipped rooms as expected for this Hotel Group.
Wifi in Hotels is a rip off when simple B & B's can provide it for free, but at least with Scenic you can get 1hr free every 24hrs which is usually enough for the average traveller.
Our room over the main courtyard area by reception tended to be noisy at times when coach parties gathered below when arriving/departing.
Free car parking on site.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garethannette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 17 June 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel.

I'm pleased you enjoyed your recent stay at Heartland Hotel Queenstown and that you took advantage of the one hour free wifi per day, along with enjoying our hotels expected standards of service and cleaniness.

Once again thank you for your comments

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level 3 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 April 2014

Was there in January on our honeymoon & it was a perfect choice, superb location, hardly 5mins walking distance from pick up point of all major sightseeing / activities... Indian restaurants & Shopping also walking distance... Room was large, clean and amazing view... Big balcony facing the lake. The room we got was facing gondola as well... Nice breakfast spread but bad thing about it was everyday same breakfast...

Room Tip: Corner room on 1st floor, facing lake & view of gondola as well
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ReemaShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 17 June 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel.
I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown.

Very positive comments about you enjoying the lake and gondola views from your room.
Great comment regarding our location to the centre of town.

Once again thank you for your comments

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2014

We stayed there one night with our 10 month old daughter. Weather was terrible that day and we got to Queenstown late in the evening from Milford Sound feeling exhausted. The receptionist lady gave us a warm welcome and help us to set up everything including the baby cot, bed sheets & blanket. The apartment room is clean and cozy with fantastic lake view! Would go back again visit NZ again!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alovec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 17 June 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel.
I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown.

We value your positive comments also about enjoying the great views from your room.
Thank you for your comments about our staff and how you were assisted to get settled into your room upon arrival.

Once again thank you for your comments

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 March 2014 via mobile

Hotel is Clean and comfortable. However, if you're travelling using an international phone. Or just need wifi, think again about staying here. $20 a day! Ridiculous. Cost for a few days wifi is more than room cost! Wouldn't recommend at all

Stayed March 2014
Helpful?
1 Thank Blaise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 17 June 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel.

I'm pleased you found your room clean and comfortable. As for your wifi cost’s I will take your comments on board and refer to our management company.

Once again thank you for your comments

Kind regards,
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunstable, United Kingdom
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 March 2014

We had a lake facing room with balcony and the view was amazing. Good size room, clean, very comfy bed, excellent breakfast. Friendly staff. 5 min walk to the lakefront. Would definitely go back if we visit Queenstown again.

Room Tip: Ask for a lake view
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 17 June 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel.
I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown.

Very positive comments about you enjoying the great views from your room.

Once again thank you for your comments

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 March 2014

Very good value for a family apartment for $150NZD/night. Good two-for-one meals at the bar which we had as room service out on our balcony overlooking the lake.Short stroll down a steep hill to the lovely town including supermarket. Very helpful staff. Late checkout with no problem. Queenstown is a fairytale town and this accommodatin was a pleasure to come home to each evening.

Room Tip: Rooms on the main parking lot will be noisier
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bgameoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettInksterQT, General Manager at Heartland Hotel Queenstown, responded to this review, 17 June 2014
Dear Guest

Thank you for taking the time to provide your feedback regarding our Hotel.
I'm delighted you enjoyed your recent stay at Heartland Hotel Queenstown.

Great comments about good value accommodation and our staff willing to help, this is all part of the service culture of Heartland Hotels.

Once again thank you for your comments

Kind regards
Brett Inkster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Heartland Hotel Queenstown

Property: Heartland Hotel Queenstown
Address: 27 Stanley St, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Spa
Hotel Style:
#7 Spa Hotel in Queenstown
#12 Business Hotel in Queenstown
#23 Family Hotel in Queenstown
#27 Romantic Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Heartland Hotel Queenstown 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown

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