We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Matakauri Lodge
Nearby Hotels
US$285
US$256
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$135
US$126
Booking.com
View Deal
Good 3.5/5
  • Free Parking
  • Restaurant
Crowne Plaza Queenstown(Queenstown)(Great Value!)
US$208
US$169
CrownePlaza.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Restaurant
  • Room Service
US$219
US$168
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
Sofitel Queenstown Hotel & Spa(Queenstown)(Great Value!)
US$258
US$213
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
Mercure Resort Queenstown(Queenstown)(Great Value!)
US$133
US$121
Booking.com
View Deal
Very Good 4/5
Certificate of Excellence
  • Free Parking
  • Pool
Novotel Queenstown Lakeside(Queenstown)(Great Value!)
US$171
Novotel
View Deal
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
Swiss-Belsuites Pounamu Queenstown(Queenstown)(Great Value!)
US$155
US$130
Agoda.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
Scenic Suites Queenstown(Queenstown)(Great Value!)
US$180
US$156
Agoda.com
View Deal
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
Heritage Queenstown(Queenstown)(Great Value!)
US$164
US$146
Expedia.com
View Deal
Very Good 4/5
Certificate of Excellence
  • Free Parking
  • Pool
Reviews (266)
Filter reviews
266 results
Traveller rating
247
14
4
1
0
Traveller type
Time of year
LanguageAll languages
More languages
247
14
4
1
0
Show reviews that mention
All reviewskauri cliffscape kidnapperssister propertiesdeluxe suitelake wakatipunew zealandthe private dining roomcourse degustationblanket baygreat food and winespa treatmentsbreakfast and dinnerhelicopter tripbreathtaking viewsour honeymoonhuge bathroomshort drive
FilterAll languages
Updating list...
171 - 176 of 266 reviews
Reviewed 12 August 2014

PERFECT!!!!! An amazing place to stay!!! nothing bad to say.......
everything was perfect and incredible food. Made us feel very welcome. Amazing staff. Beautiful facilities and the views are out of this world. We will certainly be staying here again!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank EGB87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at Matakauri Lodge, responded to this reviewResponded 14 August 2014

Dear EGB87

Thank you so much for taking the time to review your recent experience at Matakauri Lodge.
We are delighted to hear that you enjoyed our cuisine, the setting and the service of our team.

We very much look forward to seeing you return.

Warmest regards,

Jay Robertson
Owner / Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

My wife and I just retuned from 3 nights at the lodge. We've been lucky enough to stay in some amazing properties over the last few years. Matakauri lodge is pretty much top of the tree.

The view/location/ambiance are all amazing, as was the service every step of the way. We were thoroughly spoilt and heading back to the real world afterwards isn't easy!

Highlights for us, the WOW moment on arrival, all the food (even cookies and brownies in the room), private dinning in the library, curling up by the various log fires, fabulous service every single step of the way. Also, the bother that the whole team went to to make my wife have a wonderful birthday was much appreciated.

We had suite 8, which was perfect. One more blanket might have been ideal given the snowy weather but equally we knew we could ask for anything, just never got round to it. Possibly there could be a larger DVD collection and perhaps a pillow menu, but this is clutching at very small straws indeed!

If you are in any way considering staying here, I encourage you to go for it.

Room Tip: We only saw suite 8, but it was perfect. Amazing view. Close to the main lodge but far enough away to be quiet.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank mikeyo76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at Matakauri Lodge, responded to this reviewResponded 27 July 2014

Dear mikeyo76

Warm greetings from the magic of Queenstown.

We thank you for your time in posting a review about your recent stay with us and delighted that you had a very wonderful experience. It was indeed our pleasure to be your choice for your Queenstown adventure and the special celebration of your wife’s birthday. Certainly many wonderful memories for you to cherish lifelong.

In our continuous pursuit to delight our guests, we also appreciate your feedback on our DVD collection and your wonderful suggestion about a pillow menu, thank you.

Once again a pleasure to have had you and your wife stay as our guests and we look forward to seeing you on a return visit one day.

Warmest regards

Jay Roberson
Owner/Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

I wanted a holiday where everything was done for me, in beautiful surroundings and a little out of Queenstown. Matakauri fit the bill in every way.
I can't think of anything negative to say, so will simply list many of the good points:
- emailed me before arrival to help with dietary preferences, activities, transport etc
- charming staff, so helpful and courteous, around the lodge and in dealing with activity bookings
- beautiful suite with fire and stupendous views
- isolation (from Queenstown)
- lovely walking track right in front of the property
- lovely canapés and drinks each evening. The staff were charming to our daughter, making new mocktails for her each day, and bringing her extra canapés when there were some she particularly liked
- amazing food, each night before dinner we said to ourselves 'now tonight we'll only have two courses', then of course had six and one night eight! On our last night there was the a la carte menu, but we were told to choose something else from the week if we felt like it, so I had the venison for the third time, it was so delicious. We loved dining in the library twice, just the 3 of us. Between courses, my husband and daughter sat in the armchairs in front of the fire and played chess, while I relaxed and read books.
- gym and spa both good
We will certainly stay here again.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank vicnot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at Matakauri Lodge, responded to this reviewResponded 14 July 2014

Dear vicnot

Warm greetings from a winter wonderland in Queenstown.

Thank you so very much for posting a review of your recent stay. We sincerely appreciate the time taken to put this together, and we have duly shared this with all our teams.

We were delighted that you chose Matakauri Lodge for your family’s Queenstown adventure and indeed we thoroughly enjoyed having you stay and experience the magical surroundings and the service delivered by our team.

We are looking forward to welcoming you and your family back to Matakauri Lodge very soon.

Warmest regards,

Jay Robertson

Owner/Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

Without doubt our trip to Matakauri Lodge has been one of our most memorable. The location, lodge, food, wine and facilities are all extraordinary but it's the Matakauri Team that makes the place so special. Nothing too much trouble and each and every person is genuinely interested in making sure your stay is as memorable as it could be. We have loved every minute and will be back!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pip A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at Matakauri Lodge, responded to this reviewResponded 29 June 2014

Dear Pip A,

Warm greetings from Matakauri Lodge!

Thank you so very much for taking the time to review our property. We are delighted that your stay with us was special and memorable. Thank you for the kind words about our team, who truly approach the guest experience with sincerity and genuine care. Given more flight options than ever before between Sydney and Queenstown, we look forward to welcoming you back very soon.

Warmest regards,

Jay Robertson
Owner / Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

I cannot fault Matakauri Lodge! 2nd time visit and as soon as we got to our suite we were already planning our return. The staff is very professional but friendly. The views are breathtaking and the facilities are world class. The bathrooms alone are to die for with nothing spared for the extra indulgence. The nice touch of complimentary minibar made me feel it's not all about making that extra dollar. The food is world class and all I can say with all the luxury lodges in NZ this place must be something else for Prince William and Kate to choose this lodge to stay in!

Room Tip: Try to get a villa suite rather than a lodge room!
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gracie2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at Matakauri Lodge, responded to this reviewResponded 23 June 2014

Dear Gracie2010

Warm greetings from Queenstown!

We were delighted to welcome you back to Matakauri Lodge and thank you so much for taking the time to review your stay.

It was our pleasure to take care of you and indeed, we are spoilt with the most magnificent views enjoyed from a very special setting.

We look forward to seeing you soon again.

Jay Robertson
Managing Director / Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews