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“Crowne Plaza Queenstown”

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Crowne Plaza Queenstown
Ranked #18 of 57 Hotels in Queenstown
Certificate of Excellence
GreenLeadersBronze level
chicago
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Crowne Plaza Queenstown”
4 of 5 bubbles Reviewed 22 June 2014

The Crowne Plaza is in a good location--close to the shops and restaurants. It is lovely to look out at the harbour and enjoy the view. It is across the street from the office for several sightseeing boats as well as across the street from a mini-casino. We enjoyed our stay here very much and would stay here again. The breakfast was delicious with good variety and good flavor. The staff is very friendly and want to be of help---offered us umbrellas when we ventured out during a rainstorm. The city is very sports oriented so no one minded us sloshing in and out of the shops!

Room Tip: Harborside gives a beautiful view.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thedoll1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review, 29 June 2014
Dear thedoll1,

Thank you very much for taking the time to write a review if your stay.

Great to hear you had an enjoyable stay and found our location convenient.
I am pleased to hear that the team were friendly and helpful.

I look forward to welcoming you back in the future.


Kind Regards,

Reinier H. Eulink
General Manager
Crowne Plaza Queenstown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,401 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (427)
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English first
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 June 2014 via mobile

Centrally located. Close to shops and restaurants. Great view from our balcony. Attentive and friendly staff. Breakfasts are lovely particularly the freshly made omelettes. Rooms serviced daily. Good to see the temperature each morning. Would certainly stay here again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

We stayed here as it was the venue for a conference and it was perfect for us. The location was great for exploring and the view from the restaurant was awe inspiring. The breakfast options were great and even on one day where the restaurant was busy the staff were amazing. Always friendly and helpful, and this was evidently a result of an expectation on all staff. Anytime we encountered someone from the room attendants to the reception they had a smile and were beyond welcoming. Small issues with the room were fixed before we even had a chance to bring them to the hotels attention.

Room Tip: If you want a view ask for a higher room
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jobrushnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review, 29 June 2014
Dear Jobrushnz,

Thank you very much for taking the time to write a review if your stay.

I am pleased the conference you attended was a success and you enjoyed our location.
We are indeed heading into a busy time, so I am pleased that we delivered the level of service that we aim for.
I will be sharing your lovely comments with the team.

Kind Regards,

Reinier H. Eulink
General Manager
Crowne Plaza Queenstown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 June 2014

The lake side rooms are beautiful with a glorious view of Queenstown. The king size bed is the most comfortable nights sleep you could imagine and the bathroom is decadent. Its a place you go to spoil yourself. The spa treatment and restaurant are just the perfect end to the day

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geshan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 11 June 2014

We loved staying at the Crowne Plaza in Queenstown. The hallways are a little outdated, dark and smell and the bathrooms are tiny but those are the only complaints. We were so lucky to get a great room on the 5th floor overlooking the water. We couldn't have been happier! We were in awe of the view from our room every time we looked out the window. Queenstown truly is a beautiful place. The laundry facilities ($2-3 each wash/ dry) were convenient as well.

The Crowne Plaza is in a central/ ideal location right along the water and just steps away from the city center/ shopping/ food. We would love to come back to Queenstown someday (our favorite city we visited this trip) and would definitely stay at the Crowne Plaza again!

Room Tip: Definitely pay the extra for a water view! And the higher up, the better.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marissa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review, 16 June 2014
Dear Marissa D,

Thank you for taking the time to write a review.

Great to hear you loved staying with us.
I am sorry to hear you found our hallways dark I will be checking this with our Chief Engineer to ensure all the lights are fully operational. Also a smell is very unusual, we have recently had our carpets cleaned but I will also follow this up.

It is great to hear you enjoyed your stay and Queenstown so much that you would like to return.
Until then I look forward to welcoming you back to our hotel.


Kind Regards,

Reinier H. Eulink
General Manager
Crowne Plaza Queenstown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, Florida
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 8 June 2014 via mobile

Crowne Plaza Queenstown could not be more centrally located, across the street from the heart of Queenstown. The rooms are pleasant and comfortable. The staff was outstanding. When Juanita realized she had left her purse on the Great Sights tour bus, Connah went out of her way to contact Great Sights and track down our driver. The purse was returned in a matter of minutes. Thanks Connah!

Stayed June 2014, travelled as a couple
Helpful?
Thank TedinPensacola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queenstown, New Zealand
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

Crowne Plaza is in a great location that has all you need. Very clean, the rooms are slightly dates but the view is so gorgeous your not even looking at the room. Walk out of the hotel and you are in walking distance for all restaurants and activities.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kendall-Emily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review, 16 June 2014
Dear Kendall-Emily,

Thank you for your review.
Great to hear you found our rooms clean and you enjoyed the views.

Also good to hear you found our location convenient.

Kind Regards,

Reinier H. Eulink
General Manager
Crowne Plaza Queenstown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Queenstown

Property: Crowne Plaza Queenstown
Address: 93 Beach Street, Queenstown 9300, New Zealand
Phone Number:
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Queenstown
#5 Business Hotel in Queenstown
#15 Romantic Hotel in Queenstown
#15 Family Hotel in Queenstown
#17 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Crowne Plaza Queenstown 4.5*
Number of rooms: 139
Official Description (provided by the hotel):
Overlooking the breathtaking Lake Wakatipu and The Remarkables mountain range, Crowne Plaza Queenstown is conveniently located just minutes from the town centre. Across the road is the popular Steamer Wharf – home to great dining, bars and entertainment. Whether you are here for business, leisure, or even a bit of both, your comfort and enjoyment are our priority. From luxurious bedding, spacious rooms to your own balcony or courtyard, we have everything to make your stay a magical one. We also have a dedicated Queenstown activity concierge to assist with recommendations and bookings to help you get the most out of your stay in Queenstown. ... more   less 
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Also Known As:
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza

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