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“Excellent food & sevice” 5 of 5 bubbles
Review of Eichardt's Private Hotel

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Eichardt's Private Hotel
Ranked #21 of 57 Hotels in Queenstown
Certificate of Excellence
Au, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent food & sevice”
5 of 5 bubbles Reviewed 18 July 2013

Just back from a short break to Queenstown where we stumbled upon Eichardt's. We liked it so much we went twice in the evening for tapas and once for breakfast. The food is beautiful - fresh, local ingredients, well prepared and presented, all complemented by great local wines. The prices are no more expensive than a normal cafe or tapas bar but the service is much better and the location and ambience are excellent. Queenstown's hidden gem right in the centre of town on the lake front.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank driwatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, 22 July 2013
Thank you for taking time to post your thoughts.
You've ticked off most of what we do really well, so glad you found us! Take time to explore the wine list and you'll uncover some local gems you might not get on the tourist trail, and our sommelier can lead you through the pick of the bunch.
Winter is a great time to be tucked up by our fireplace and working your way through the tapas selection, hope to see you again soon.

Regards,
James Cavanagh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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252 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 3 July 2013

This hotel is a gem. Exquisitely transformed and decorated, wonderful staff and a superb location. Nothing seemed to be too much trouble for the staff and the hotel is within easy walking distance of most of Queenstown. Add to this the perpetual holiday atmosphere that abounds in Queenstown and you have a recipe for a fabulous stay. Absolutely delightful.

Room Tip: The rooms facing Queenstown Mall can be noisy, especially on weekends from adjacent clubs.
See more room tips
  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank J F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, 5 July 2013
Thank you for your feedback JF, glad you enjoyed your time in Queenstown and at Eichardt's. Guest service is obviouly a big focus, and we will do anything possible to accommodate requests - it's a 'yes we can' culture, and we like a challenge!

Look forward to seeing you again soon.

Regards,
James Cavanagh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 June 2013

This Hotel is a must - the beauty of the exterior is matched inside. Its warmth and charm can be felt the moment you walk in the door. It is conveniently placed, the rooms are fabulous and service is fantastic. We really enjoyed our stay and would definitely return.

Room Tip: All rooms are excellent quality
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  • Stayed December 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Areta248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, 27 June 2013
Thanks for your wonderful feedback, such a pleasure to know we are being faithful to the charm of the building. The hotel and suites are perfect in winter with roaring fires and warm fur throws, we hope to see you again this season.

Warm regards,
James Cavanagh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 June 2013

It's so good to take your girlfriend out for a bite to eat and really be blown away, at Eichardts you can really relax, eat some proper tasty food and drink some really exciting wine's under the care of brilliant waiting staff who give you the right amount of attention and care. This Chef has the ability and confidence to create really good food, seems like his focus is on using seasonal, local, sustainable produce with the focus on bringing out the natural flavour of whatever he's working with. Umami is present here!

So refreshing in Queenstown to see these guys at Eichardts doing it properly. Tapas is the best way to enjoy good company, great food and wine with perfectly executed service.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lewis85mac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, 17 June 2013
What a lovely review, thank you so much for your thoughts.
I appreciate the comments on the staff its a big plus that we have a really dedicated team who love what they do.
The kitchen team are so excited about all the great local produce out there and love using it in clever ways. The presentation is unique and tempting and we all agree tastes great!
Thanks again Lewis, hope to see you and yours again next time in Queenstown.

Cheers,
James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 24 May 2013

I stayed here for a couple of nights when on my way to Milford Sound, having flown in from Australia. Beautiful views, friendly staff, good food, amazingly well-appointed and spacious rooms. If you have the $$$ to shell out, this is where you should put your money. I wouldn't pay too much attention to other whiners here. This property is a gem and has the best location of any in town.

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JToddWheeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, 28 May 2013
Thanks for your feedback, glad you enjoyed your time with us and in Aotearoa New Zealand.

We will keep on working hard to ensure we are delivering the very best, we're proud of what we do.
It was a fantastic summer so you certainly got the very best of New Zealand's weather; even now in the early days of winter with snow all over the mountains it is wonderful to be on the lakefront and looking out across the pristine water. The fireplace in the bar is roaring and we're looking forward to a great winter season.

Regards,
James Cavanagh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 May 2013

This is classic New Zealand. Great service, scenery and hotel. The lake views, food and service as you'd hope for given the cost of it all. Walking distance to everywhere, excellent. We will certainly visit again.

Room Tip: Try and visit outside busy times.
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  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank feltrint9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, 28 May 2013
Lovely to hear your thoughts on the hotel and service. We are proud to represent New Zealand at the top end of product delivery and experience. The location for travellers is second to none and we work hard to make sure the hotel itself and our staff represent the very best also.

As you say, the 'off peak' times are such a great time to visit, the Autumn leaves and colors are spectacular, and you are avoid the crowds of January and August. Its easy to get a table in restaurants, and get on activities outside those peak times - and there's always a few bargains around town as well!

See you again soon.
James Cavanagh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 12 May 2013

Perfect location right on the waterfront in central Queenstown with best views of Lake Wakatipu and the dramatic mountains from the room - which made it feel even more cosy. The interior is incredibly tasteful and elegant yet makes you feel very much at home. We only stayed for one night and would have loved to spend some time at the lounge or the bar, but our room was just too comfortable. The staff are very friendly and welcoming and really pay attention to detail in the rooms. Both the Tapas for dinner and the Eggs Benedict for breakfast are highly recommended!

  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GoodB2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, 14 May 2013
Lovely feedback thank you, glad you enjoyed your stay with us.
As well as dining in the bar we also offer exclusive private dining options in our Parlor overlooking the lake, try that next time for something special! Then you can relax after dinner next to the fire and help yourself to the complimentary Whiskey bar (Glenlivet and Makers Mark this month, with a VSOP brandy).
See you again when you're back for a ski trip!

Regards,
James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Eichardt's Private Hotel

Property: Eichardt's Private Hotel
Address: Marine Parade | PO Box 1340, Queenstown, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Queenstown
#20 Family Hotel in Queenstown
#20 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Eichardt's Private Hotel 5*
Number of rooms: 10
Official Description (provided by the hotel):
HM Magazine (Australia) Best New Zealand Hotel 2014. World Luxury Hotel Awards Best boutique ski hotel 2013 and 2014 Eichardt's Private Hotel provides fine accommodation in five luxurious Hotel Suites, four Lakefront Apartments, and the Eichardt's Residence, all located in the historic district on a premium lakefront position at the heart of Queenstown's cafe and restaurant precinct with some of the finest international shopping labels an easy stroll away. The Hotel reflects contemporary provincial elegance, its modern features in perfect harmony with the distinctive antiques and luxurious furnishings of this New Zealand icon. The Lakefront Apartments, just a few paces away from Eichardt's Private Hotel offer stunning views of Lake Wakatipu and nearby mountain ranges. The Residence, located on an elevated position, a few minutes walk from the hotel is set over three levels and offers three suites, each with large ensuite, movie theatre, full European kitchen, and three lakefacing balconies. Queenstown's premier lakefront address offers a welcoming and stylish environment for sampling mouth-watering creations and timeless cocktails. Eichardt's Bar oozes the warmth, comfort and style of this beautiful old hotel with amazing views of the lake and surrounding mountains. ... more   less 
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Also Known As:
Eichardts Private Queenstown

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