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Spinnaker Bay Apartments
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Reviews (145)
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All reviewsheated poolwalk into townremaining roomshighly recommend these apartmentsthe kitchenwe booked a bedroom apartmentan easy min walkunderfloor heatingliving areadaily servicelovely apartmentall mod conslake edgelog firefree wififabulous viewsfamily holiday
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93 - 98 of 145 reviews
Reviewed 18 December 2013

Clearly the views are stunning and this is what you are paying for.
But it is on the worst corner of the whole of Frankton Road - it is dangerous getting in or out.
There are too few signs showing Spinnaker and you can barely see it as you approach the corner.
When you are leaving, it is difficult to see the traffic approaching and you put your lives at risk as you try and venture out.
Just as bad though is the parking with your unit - the garage spaces are way too small and the access from the windy path down is too narrow to let you get into the garage. Most drivers I watched were struggling to get in or out. We nearly scraped the side of our hire car as we tried to squeeze in from the narrow access.
BUT my biggest phobia about staying in New Zealand is the absolute obsession with checkouts at 10am. When you are paying these rates which are some of the highest in Queenstown, you want to relax and enjoy the room. If you are there for a short visit only, you don't want to spend your last day working to avoid the time police harassing you.
When I asked about a later checkout, she was insistent that it was impossible as some guest wanted the room early. Why an incoming customer is more important than an existing one is beyond me.
Yet when I first asked about the times I could arrive, they were just as insistent that the check-in time was 2pm and no earlier.
It is a fundamental reason I travel more to Europe and the States as they are far more conscious of service than receptionists in Australia and New Zealand who are focussed on rules rather than the customer.

Yes, the apartment is large but this is basically because it is upstairs, downstairs - the downside of this is that every time you wanted to use the bathroom, it was one more trip up and down the stairs. Apart from that, the floorboards squeak and if one is trying to sleep and the other is upstairs, every step you walk is heard and magnified downstairs.
Most of the fittings and utensils are the cheapest you could imagine - the bbq is cheap and not covered.
The cutlery is the worst you could imagine.
The dishwasher is terrible - thankfully, we didn't put it on the night before as the noise was way too loud.
Clearly the view is wonderful but when you are paying these dollars, I would have been happier having a little more time to enjoy it.
As an aside, there are no food facilities at this apartment complex and the nearest food outlets are a few kilometres away so it would be sensible to plan before you arrived and perhaps shopped at the Remarkables retail complex before you arrived.

  • Stayed: December 2013, travelled as a couple
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4  Thank RonWamberal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013

Very helpful and pleasant receptionist, big apartment with views to die for from both bedrooms and living areas, very comfortable with kitchen and laundry so a bonus to be able to do the laundry (powder was supplied) was great to have a bathroom for each bedroom. We walked in and would have been happy to just sit and admire the scenery :-)

Room Tip: We were in a two bedroom apartment but I can't see how any rooms wouldn't be excellent
  • Stayed: December 2013, travelled with friends
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Thank LindaO19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

We have just returned from an amazing holiday in Queenstown which was made so much more enjoyable with our stay at Spinnaker Bay for 12 nights. We stayed in a 2 bed apartment overlooking the most incredibly beautiful views from the veranda and bedrooms, of the Remarkable snow capped mountains and lake. The apartment was spotless. Jude, the manager was wonderful and friendly, and assisted with everything we asked of her. The pool was heated and also had stunning views. The walk into town with a 5 year old took about 20 minutes along the waterfront. I just cant say enough about our stay and would recommend the Spinnaker Bay apartments to everyone.

Room Tip: We stayed in apartment 11 and it was amazing. Stunning views.
  • Stayed: November 2013, travelled with family
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1  Thank Penny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013

The place was clean to the T, the receptionist always friendly and helpful. Staying made me feel at home, everything I need is available. We were able to leave with our clothes already wash and ready for the next leg of our journey of the South Island. There's a walkway to go to town by foot, just a short 20 minute walk and get the exercise, leading to Queenstown Garden. Definitely a place to stay.

Stayed: November 2013, travelled with friends
Thank Eileen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

Stayed two nights. The apartment could not have had a better view of the lake and mountains and was nicely equipped. Judy ( manager ) was very helpful and friendly. Advised us to choose the jet boat which toured lake and lower part of river, which we enjoyed very much, but having caught a glimpse of the canyons further up the Shotover river, we slightly regretted not doing the Shotover jet instead/as well.
Walk into town from apartment is 25 mins if you go right round the lakeside park, but if you time it right, you get beautiful sunset views towards the end of walk.
Would stay there again.

Stayed: November 2013, travelled as a couple
Thank lozweir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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