Our 7 night stay here was fine. We were very disappointed in the way our bed was made up. The bottom sheet was not fitted nor was it properly secured so every night we had to make our bed so we weren't sleeping on the mattress cover. We were also disappointed that the hotel doesn't offer an a la carte breakfast either in the restaurant or via room service. Fortunately, there are a number of places outside of the hotel where you can get breakfast but on mornings when we had early morning pick-ups scheduled, it would have been nice to not have been able to eat in the hotel. Having to pay for a full buffet breakfast when all we wanted was coffee and a piece of toast is ridiculous. We also found the lobby busy and at times, chaotic, given the number of large tour groups who often milled in the lobby. If I returned to Queenstown, I would stay elsewhere even if it were a bit more money.
- Official Description (provided by the hotel):
- Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. ... more less
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- Also Known As:
- Novotel Queenstown Lakeside Hotel Queenstown
- Novotel Gardens Queenstown
- Queenstown Novotel