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“Lake view ” 5 of 5 bubbles
Review of Novotel Queenstown Lakeside

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Novotel Queenstown Lakeside
Ranked #22 of 57 Hotels in Queenstown
Certificate of Excellence
GreenLeadersSilver level
Portland, Oregon
Level Contributor
123 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Lake view ”
5 of 5 bubbles Reviewed 15 June 2014 via mobile

Arriving for only a few days, the Novotel fit the bill. The lobby was well appointed, with a friendly staff. We received a room on the top floor at the end of the hall with fabulous lake views. The room was nicely furnished and clean.

I do recommend the top floor for its views and nice balcony.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Ppapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review, 17 June 2014
Dear Ppapp


Thanks for staying with us and for your review - good to hear you enjoyed the experience. I am sure that your recommendations will be useful to others that are looking to stay.

The trees in front of the Hotel at some times during the year do impede on the views however these rooms are still popular through these times.

Thanks

Jim Moore
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (551)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
mumbai
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 14 June 2014 via mobile

Hi, stayed for 5 nights in May 2014. The location is awesome. Right in front of the lake and walkable to all places within few minutes. Though only few rooms are lake view even if the hotel is bang opposite to the lake. The breakfast was good. Staff courteous. Many options nearby to dine. Luckily my room was upgraded to lake view. I will advise room numbers 246 to 250.

Many Indian tours prefer
this property as so you will find many Indians there. I recommend Indian vegetarian and jain patrons to stay at this place and to visit Cow Pizza, Sombressos Mexican restaurant, Freiya's, Bombay palace Indian restaurants and veg burger at Ferg
burger.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nehalzaveri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review, 17 June 2014
Dear nehalzaveri


Thanks for your informative review - hopefully others will find it useful.

The Hotel has a great location and at this time of the eyar does get a lot of guests from India as well as other destinations - we have worked hard to make our guests feel welcome. Training for our staff on cultural awareness, different TV programmes, welcome booklets, food on the buffet, Indian newspapers are all standard for us.

We do hope that you will get to visit us again one day.

Regards

Jim Moore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
138 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 13 June 2014

The Novotel's location on the lake and short stroll to the town area is fantastic. Rooms have been lightly renovated so quite comfortable. Our room over the 4th floor also had nice views up towards the mountains. We only had a short stay (overnight) and departed early for a flight so didn't get a chance to use any additional hotel amenities/facilities. Sleep quality was OK.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MangoRacin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review, 17 June 2014
Dear MangoRacin

Thanks for your review - the Hotel underwent a major refurbishment at the end of 2007 - with the 4th floor rooms added new to the Hotel making us the single biggest hotel in Queenstown. Our superior location and the quality of product make us one of the busiest hotels in town also.

The remainder of the Hotel was refurbished with a "soft Refurbishment" with a total of over $13m spent

The 600+ excellent reviews and 800 very good reviews on Tripadvisor and the sheer number of reviews are indicative of the numbers that we have staying and the numbers of happy guests which is always our desire.

We are glad you enjoyed your time with us and hope to see you again soon

Jim Moore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

We have just returned from staying at the Novotel over the weekend. From the time we entered to the time we left we were so impressed. The staff are absolutely amazing so friendly and helpful.
First surprise was our upgrade then on our anniversary we came back to find chocolates and a card from the hotel congratulating us, such a sweet thing to do.
The room was lovely with a nice balcony and when we did phone to say the fan in the bathroom wasn't working they were on to it quickly.
This is the place to stay in Queenstown if you want to be right in the heart of the town.
Thank you Novotel Queenstown we certainly will be back and have told all our friends about you.

Room Tip: higher floors have lovely balconies
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank deb4511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review, 17 June 2014
Dear Deb4511


Thanks for staying - great to hear that you enjoyed your stay so much and that the team looked after you - I will certainly pass this on.

We hope to see you again soon


Jim Moore
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Williamsburg, Virginia
Level Contributor
104 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 7 June 2014

Well situated near the lake, this hotel has a strange configuration with rooms running off in all different directions. Corridors are narrow and several have elevation changes. Like many places, it had only one luggage rack and we had to put a suitcase on the bed we weren't using. The staff was friendly and helpful -- always a plus.

Room Tip: Some of the higher rooms have balconies.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 1213pdg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review, 17 June 2014
Dear 1213pdg


Thanks for your review - the Hotel has a central core with the Hotel reception and public areas with three wings of accommodation each with approx 100 rooms - each wing has slightly different outlooks that appeal to different people.

The beauty of the hotel is location to town, consistency of the 4 star product and from what people tell us the friendly staff - all as you say very important. It was good to see that you enjoyed the experience.

We do hope to see you again another time

regards

Jim Moore
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Queenstown Lakeside

Property: Novotel Queenstown Lakeside
Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Phone Number:
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#14 Family Hotel in Queenstown
#21 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
Number of rooms: 273
Official Description (provided by the hotel):
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 
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Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel

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