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“Wedding Anniversary”

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Novotel Queenstown Lakeside
Ranked #22 of 57 Hotels in Queenstown
Certificate of Excellence
GreenLeadersSilver level
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3,027 reviews from our community

Traveller rating
    1,174
    1,407
    340
    76
    30
See reviews for
686
1,386
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (556)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bendigo
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

Great room, clean and comfortable with great food and great room service. Lovely staff. Close to local restaurants, shops and local tourist attractions. Walking distance to great sceneries around the lake.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jayne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review, 23 June 2014
Dear Jayne R


Thanks for your positive comments - it was good to hear that you enjoyed the experience of staying at our Hotel.

Your comments will be discussed with the team - it does encourage them to work hard at looking after all of our guests and I am sure that they will appreciaiet the feedback.

Regards

Jim Moore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 16 June 2014

Excellent hotel in a prime location right on the lake front and a couple of minutes from central Queenstown. Lovely young team who provided great service and nothing was a problem. I have stayed at this property several times now and can thoroughly recommend it.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review, 23 June 2014
Dear John S

We always love to hear when our regular guests are not only happy coming back time and again but are happy to recommend us to others.

We look forward to seeing you again soon


Regards

Jim Moore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
123 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 15 June 2014 via mobile

Arriving for only a few days, the Novotel fit the bill. The lobby was well appointed, with a friendly staff. We received a room on the top floor at the end of the hall with fabulous lake views. The room was nicely furnished and clean.

I do recommend the top floor for its views and nice balcony.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Ppapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review, 17 June 2014
Dear Ppapp


Thanks for staying with us and for your review - good to hear you enjoyed the experience. I am sure that your recommendations will be useful to others that are looking to stay.

The trees in front of the Hotel at some times during the year do impede on the views however these rooms are still popular through these times.

Thanks

Jim Moore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mumbai
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 14 June 2014 via mobile

Hi, stayed for 5 nights in May 2014. The location is awesome. Right in front of the lake and walkable to all places within few minutes. Though only few rooms are lake view even if the hotel is bang opposite to the lake. The breakfast was good. Staff courteous. Many options nearby to dine. Luckily my room was upgraded to lake view. I will advise room numbers 246 to 250.

Many Indian tours prefer
this property as so you will find many Indians there. I recommend Indian vegetarian and jain patrons to stay at this place and to visit Cow Pizza, Sombressos Mexican restaurant, Freiya's, Bombay palace Indian restaurants and veg burger at Ferg
burger.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nehalzaveri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review, 17 June 2014
Dear nehalzaveri


Thanks for your informative review - hopefully others will find it useful.

The Hotel has a great location and at this time of the eyar does get a lot of guests from India as well as other destinations - we have worked hard to make our guests feel welcome. Training for our staff on cultural awareness, different TV programmes, welcome booklets, food on the buffet, Indian newspapers are all standard for us.

We do hope that you will get to visit us again one day.

Regards

Jim Moore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
138 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 13 June 2014

The Novotel's location on the lake and short stroll to the town area is fantastic. Rooms have been lightly renovated so quite comfortable. Our room over the 4th floor also had nice views up towards the mountains. We only had a short stay (overnight) and departed early for a flight so didn't get a chance to use any additional hotel amenities/facilities. Sleep quality was OK.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MangoRacin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review, 17 June 2014
Dear MangoRacin

Thanks for your review - the Hotel underwent a major refurbishment at the end of 2007 - with the 4th floor rooms added new to the Hotel making us the single biggest hotel in Queenstown. Our superior location and the quality of product make us one of the busiest hotels in town also.

The remainder of the Hotel was refurbished with a "soft Refurbishment" with a total of over $13m spent

The 600+ excellent reviews and 800 very good reviews on Tripadvisor and the sheer number of reviews are indicative of the numbers that we have staying and the numbers of happy guests which is always our desire.

We are glad you enjoyed your time with us and hope to see you again soon

Jim Moore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Queenstown Lakeside

Property: Novotel Queenstown Lakeside
Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Phone Number:
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#14 Family Hotel in Queenstown
#21 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
Number of rooms: 273
Official Description (provided by the hotel):
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 
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Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel

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