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“Wonderful Hotel”

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Central Ridge Boutique Hotel
Ranked #7 of 57 Hotels in Queenstown
Certificate of Excellence
Wellington, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful Hotel”
5 of 5 bubbles Reviewed 29 May 2014 via mobile

The breakfast was delicious, the host was lovely, the facilities were excellent! The room was clean and spacious and the bed was extremely comfortable. Close to the centre of the town, only a few minutes of walking. I would highly recommend this place. I loved it!

Stayed May 2014, travelled as a couple
Helpful?
Thank Kate D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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407 reviews from our community

Traveller rating
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    18
    8
    5
See reviews for
41
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10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Jackson, Wyoming
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 20 May 2014

We visited in the shoulder season for Queenstown and I'm not sure if the owners were away, but our welcome was not very pleasant. Similar to other reviewers experiences, no one was really around when we showed up. The host did not speak english very well and it was hard to communicate. We were not given am explanation of any of the amenities. We did not know if breakfast was provided as it seemed to be open some mornings and not others. The rooms were nice, but not as nice as they look in the website pictures. Our first morning we ran out of hot water 2 minutes into the first shower. The location is good and walking distance from anything we needed to do. Also the sheets were very nice and the mattress was ok. However, when we return to Queenstown we will not return. I think we could get better quality for the money elsewhere.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank herbit14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentralRidge, Director of Sales at Central Ridge Boutique Hotel, responded to this review, 28 May 2014
Greetings from Central Ridge Boutique Hotel!

Thank you for choosing Central Ridge Boutique Hotel for your stay. Please accept our sincere apologies for the shortcomings at check in from our new staff when you check in. We take this review very seriously and will share with our new staff for their immediate improvement to our normal high standard of guest service.
We would like to share with you this bit of information, when you book through booking engine to stay with us, you have chosen a room rate without breakfast, when you receive your booking confirmation from the booking engine you have book, you would have received confirmation that the room you have chosen are without breakfast. We would like to apologies also that our new staff who attended to you did not bring this to your attention by offering to you the option of adding breakfast and it is also our custom to find out what activities you may have, so we could accommodate the breakfast request before you leave for your activities.

On a separate note, thank you for the high rating for the hotel’s location and rooms.
Once again, we extend our apologies for any inconvenienced caused and we look forward to welcome you back.

We would like you to experience our good guest service not only at check in but also of our good guest service prior your arrival, which is our custom guest service we are rated very highly for and we do hope we will be able to host you again in future, so you too will experience our good customer service. Thank you for taking the time to write your thoughts and experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 May 2014 via mobile

It is a short walk to the centre of town, the staff are friendly and helpful, the room we stayed in (G2) is spacious and clean with free wifi. I cannot find any negatives except maybe a broken tv remote?? insignificant..
We enjoyed our stay very much, thanks Ailey & co! We will not hesitate to stay again next time we return to Queenstown

Stayed April 2014, travelled as a couple
Helpful?
2 Thank omar e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New England
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 20 March 2014

No one was around when we arrived in the early evening. After much hello-ing a young man appeared and showed us into an office furnished with a shabby, sheet draped sofa. Not a good start. Everything got better after that, our host was very helpful, the room was fine and breakfast was excellent. It's location is perfect , a short walk through a lovely park put it far enough from the center of town to be quiet.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank webaccount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 March 2014

Great hospitality by the owner, Ailey and her family, Yelia and Molly. Owner owned and operated businesses never fail to amazed me as they take extra care and passion in their business as compared to an over commercialized/franchise businesses. Although moonlight room doesn't come with a glass ceiling to view the moon, my room has a great view of the gondolas and mountains (Stayed @ T2 room). Cozy room. Their signature omelet is a must try for egg lovers. Approximately 10 minutes walk to town center. Limited supply of car parks inside hotel compound. Needs improvement with the shower screen whereby it doesn't really block the water from flooding the bathroom floor. Overall a hotel that I will recommend.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 March 2014

The owner was wonderfully warm and friendly upon arrival, helping us with dinner reservations and suggestions for activities. The room was large and sunny (room T3) with a view of the edge of the gardens. Great location for a walk to the city centre. Breakfast was lovely. Room was a bit pricey but overall a very nice stay.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KMO1021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 3 March 2014

This is a family-run hotel where you will often see the older kids on the front desk, cleaning, etc. The name boutique really just means that this is a small hotel. The lady who checked us in (I assume owner) was very nice and friendly. The room itself was a little dated, but had a nice fur throw on the bed to add a bit of charm.

The bathroom was nice, however the glass partition of the shower is hinged, and therefore water went thru this where it joined to the bath and caused a large pool of water in the bathroom everyday after we showered (it flowed into the centre drain in the bathroom), had to be careful with clothes on floor and wearing socks!

There was a nice private courtyard out the back where we sat and enjoyed the sunshine each day.

The thing that puzzled us, was the room didn't get serviced once on our four night stay, despite us leaving the 'please make up my room' sign on the door. There were two instances where we left the 'do not disturb' sign on the door, but there were definitely other opportunities to make up the room. Although we are not fussy and in need of fresh linen, we ran out of toilet paper and had to ask at the front desk.

Also, could not find a single menu for the little restaurant, so not sure if it was open to patrons or not?

Our room was from memory about $180 per night. It was about a 4 minute walk to the city. For the location and the price and free wi fi, we were happy with this hotel. Despite the minor complaints, we would stay again

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
Helpful?
Thank Katherine125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Central Ridge Boutique Hotel

Property: Central Ridge Boutique Hotel
Address: 4 Sydney Street, Queenstown 9300, New Zealand (Formerly Mountvista Boutique Hotel)
Phone Number:
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Queenstown
#18 Romantic Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Central Ridge Boutique Hotel 5*
Number of rooms: 13
Official Description (provided by the hotel):
Central Ridge Boutique Hotel (“Central Ridge”) is perfectly positioned right in the heart of Queenstown, and it is a stone throw away from dozens of restaurants, outdoor cafes, and recreational activities that occupy the breezy waterfront and easy-going pedestrian malls. Central Ridge offers well-appointed, cozy and spacious rooms with a comfortable bed and continental breakfast. The team have plenty of local knowledge to guide and advice to you the best restaurants in town, fun filled outdoor activities. The attractions nearer to Central Ridge Boutique Hotel includes:- - Pedestrian mall at Queenstown centre (walking distance 2-3minutes); - Restaurants and outdoor cafe along side waterfront at Lake Wakatipu (walking distance 4-5 minutes); - Queenstown Garden (walking distance 2-3 minutes); - Steamer Whaft for the cruise “Lady of the Lake” to Walter Peak. They said no trip to Queenstown is complete without a cruise to Walter Peak High Country Farm (walking distance 4-5 minutes to Steamer Whaft); - Skyline Gondola (walking distance 10 minutes); - Coronet Peak ski area (driving 20 minutes) - Remarkable ski area (driving 40 minutes) - Vineyard tour activities (driving about 20 minutes) Our boutique hotel offers a very unique experience. We balance the privacy of a large hotel with the personal service of a boutique bed & breakfast. Queenstown accommodation doesn't get any better than Central Ridge Boutique Hotel, with its excellent value for money, and exceptionally high standards of accommodation, in-room massage, cafe and guest customer service. ... more   less 
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Also Known As:
Central Ridge Boutique Queenstown
Hotel Central Ridge Boutique

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