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“Stay here”
Review of Villa Del Lago

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Villa Del Lago
Ranked #3 of 58 Hotels in Queenstown
Certificate of Excellence
California
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Stay here”
Reviewed 12 August 2014

We recently stayed here in a one bedroom apartment for 4 nights and wished it had been longer. The two key selling points for us were the views of the lake and the mountains plus the fireplace. Especially in the winter this just set the perfect ambience for an amazing holiday. It is a little bit out of town (around a 25 minute walk or a $12-$15 cab ride), but we appreciated being removed from the noise of Queenstown at night and with good weather the walk is very enjoyable with great views along the way. This is something to consider however if you think you will be frequently going back and forth to town, but for us we only went once a day.The extra money we spent on these apartments was more than made up for with the money we saved on food. Eating out in Queenstown can be quite expensive and with such a great view we found it very enjoyable and easy to cook breakfast and eat some simple dinners with wine in the apartment. After the first night we had a couple minor issues in the apartment, which the staff was very quick to fix (and half of which turned out to be based on our own user error). The staff was also very helpful in pre-booking some of our activities and they do not charge extra for this service. When you show up they have the vouchers ready and waiting for you and then just add the charges to your room charge. If we ever have the chance to return to Queenstown, then I would stay here again for sure.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank LTWT86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
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English first
Warwick, United Kingdom
Level Contributor
257 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 11 August 2014

We stayed in a 3 bedroom villa right on the lake. We managed to take several hundred photos just from the balcony! The views of the Remarkables and the lake are perfect. The accommodation itself was very comfortable, with a large lounge and 3 comfortable bedrooms. The team who run it are very friendly and very helpful. The villa also came with a ski cupboard and a drying room to put wet ski boots and other clobber. There is a washing machine and dryer in the apartment. Only things to be aware of are the steep road to the parking area which is not so easy in a big car, and the fact that the layout of the apartment has 3 floors with one of the bedrooms on the top floor and both bathroom on the lowest floor (lounge on the middle floor). Which means that nighttime bathroom visits could be a bit of a pain. The location is great - easy for the airport, the Remarkables ski field and Qtown itself. I would highly recommend Villa Del lago

Room Tip: Its laid out so all the apartments do have mountain views but the ones right by the lake are really...
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Kingmaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
3 reviews
Reviewed 4 August 2014 via mobile

Stayed at Villa Del Lago for 11 days during our ski holiday. We could not fault the accommodation. Had a 1 bedroom villa which had the best views of the lake and the Remarkables. Was very neat and cosy. The staff were very helpful, often booking us cabs and making reservations for dinner for us in Queenstown at our request. There was a drying room for our ski gear and also a locker for boards/skis. Villa Del Lago is also in a great location close to town (20 minute scenic walk along the lake) Already planing next years holiday. Would defiantly stay here again. Awesome!!!!!

Stayed August 2014
Helpful?
Thank Jacko861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
98 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 August 2014 via mobile

We are staying in a 2 bed villa with 2 babies under 2 years. The reception staff are delightful/ helpful and kind. There is plenty of space, a well appointed kitchen, really nice shower, everything is clean and the view is magnificent! Fires/ underfloor bathroom heating and nice towels.
Negatives; slightly dated and products are non name brand, queen not king bed and it's expensive.

Stayed August 2014
Helpful?
1 Thank Melb2day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaDelLago_11, General Manager at Villa Del Lago, responded to this review, 5 August 2014
Thank you for your review. Our ongoing programme of decor renewal has seen all the following new items installed within the last 12 months: Villa sofas, all downlights, most bedside lights, all coffee tables and dining tables, valences and duvet covers. We are currently moving ahead with bathroom renovations. All products that are complimentary for guests to enjoy are sourced from leading reputable hotel suppliers and all proudly carry their brands.
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Brisbane, Australia
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 July 2014

Just stayed for a week in a one bed suite. The apartments was excellent and well fitted out. All of the utensils in the kitchen were of really high quality. Pretty unusual as most apartments have very ordinary cookware. In fact because of the brilliant views we tended to stay at home and eat dinner, drink wine and watch the view rather than go out to eat. No restaurant in town has better views.

All furnishings were excellent and having an actual bath to use after a day skiing is really appreciated.

The walk into town is about 25 minutes. The staff were very helpful and friendly. We go to Queenstown most years so we'll definitely return.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Brissie-based
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ossie
Level Contributor
110 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed 28 July 2014

The villas here are perfectly located on Queenstown’s foreshore, with the most amazingly stunning views in the world, across Lake Wakatipo. The view here changes by the hour, from covered snow-capped mountains with low hanging cloud in the mornings, to a picture perfect view of the mountains at lunchtime with bright blue sky, to the hanging mist over the lake in the afternoons. You can never get too much of the view here, its simply stunning. The villas are large and would suit a family and are equipped with just everything you’ll need for a perfect stay. Nothing has been forgotten. The fire was on when we arrived. There is central heating also. The beds are super comfortable and have a great view too through the open plan lounge room and glass sliding doors onto the picturesque (to die for views) of the alps and lake. Each unit has an allotted car space close by, but you WILL need a car to access town otherwise its a 15 minute walk. There is a great walking track around the water’s edge to town. This was the only hotel in our week in Queenstown, that consistently had a NO VACANCY sign up. The villas were serviced daily and the room service team missed nothing in blitzing and cleaning our suite to the highest standard. They are also very friendly as was the reception staff. I would highly recommend this property and would never consider staying anywhere else. This is a brilliant address, and extremely comfortable. I can't imagine there being anything better.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaDelLago_11, General Manager at Villa Del Lago, responded to this review, 1 August 2014
Wow, thanks for your review. We are so pleased you had such a great stay. The view is certainly magic!
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Melbourne, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 July 2014

We came late in the afternoon we ended up with a much bigger unit than we had booked. An outstanding view over the lake, comfortable beds and large rooms. Staff in reception were bright and helpful. Apartments are serviced daily and are spotless. Although next to the Frankton road it is quiet and peaceful as it is lower than the road. Great balcony to watch planes, helicopters and boats as well as an amazing view of the mountains.

Room Tip: Bookings.com helped us get a great apartment for a reasonable price. Come in later so you might get...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank LaurelK22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Del Lago

Property: Villa Del Lago
Address: 249 Frankton Road, Queenstown 9300, New Zealand
Phone Number:
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Villa Del Lago 5*
Number of rooms: 16
Official Description (provided by the hotel):
This peaceful lakeside small luxury hotel comprises one bedroom Suites and two and three bedroom Villas. Unsurpassed views of the crystal clear lake and the sparkling mountains. Only 1.7km from the bustling town centre, the Villa del Lago offers a genuine lake front setting with its own pebbled beach and jetty - a rare combination of exceptional quality and convenience. ... more   less 
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Also Known As:
Villa Del Lago Hotel Queenstown

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