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Very good
9 reviews
Spa Pool
The View
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Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Queenstown, Otago Region, South Island

Reviews from our community

Very good - based on 9 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Online R
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Rude Property Manager, Poorly Maintained”
Reviewed 28 June 2014 for a stay in June 2014
person found this review helpful

The Property Manager Paul was rude, arrogant, and did not maintain the property well.

Bathroom doors top floor and lower floor squeaked badly.
Bathroom door bottom floor did not lock.
Bathroom door top floor did not even close.
Stairwell light top floor did not work.
Top floor bathroom heating bulb blown.
Electric blankets top floor did not work.
Floorboards squeak badly middle floor.
Range-hood filter worn through, filthy and dripped oil to the point we could not use it
Washing machine broken.
Bottom floor room heaters programmed to turn off in the early morning when it was coldest and could not be manually adjusted.

Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 Aug 2014
We are very sorry that you did not enjoy your stay with us. Paul has dealt with all our guests for a number of years and we have had nothing but praise for him.

We have addressed all the concerns you raised and all your issues have been dealt with... thank you for alerting them to us.

Alpine Vista is currently managed by Calvin and Melanie from Base Property Management who will continue to maintain the property to a high standard and look after our guests during their stay in Queenstown.

Thanks again for your feedback.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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