We stayed at Oak Shores over New Year and while, as is understandable the hotel was booked to capacity the staff were pleasant but gave the impression of not really wanting to be there. The majority were not actively unhelpful, but just didn't seem to want to provide that extra special stay for their clients. We had to ask for our room to be serviced twice before it was done (this excluded New Years day when we were advised there would be a skeleton staff). Parking was a nightmare given the hotel was fully booked, but one would have expected enough parking for each room the hotel had. This was clearly not the case. The staff also erected hand made signs threatening that guests cars would be towed if they were found to be parked in areas dictated by the staff as no-parking areas. If you do chose to stay here don't book a double room. Our was dingy and dark with a sliver of daylight and felt like a comfortable cell, but a cell none the less. All in all we wouldn't stay here again, just a feeling of 'we cant really be bothered' from the team and no real effort to correct issues with a smile.
- Official Description (provided by the hotel):
- Located on the very scenic Lake Wakatipu, Oaks Shores is a luxuriously appointed Queenstown apartment-style hotel in the most popular New Zealand’s ski resort town, Queenstown. Each spacious apartment is impeccably appointed with chic, contemporary furnishings and balconies, most with stunning views over the lake and mountain ranges (Hotel Rooms do not have views). This perfectly located Queenstown accommodation includes 1, 2, 3 and 4 bedroom apartments, all with under floor heating, double glazed windows and superb kitchens or kitchenettes and ensuite bathrooms. ... more less
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- Also Known As:
- Oaks Shores Queenstown
- Oaks Shores Hotel Queenstown