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“Hospitality not so high” 3 of 5 bubbles
Review of Te Anau Kiwi Holiday Park

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Te Anau Kiwi Holiday Park
Level Contributor
6 reviews
6 hotel reviews
“Hospitality not so high”
3 of 5 bubbles Reviewed 11 November 2012

We stayed here for one night and found the hospitality not so high. We asked for BBQ and the receptionist mentioned that it was coin operated (2 dollar) but that it would be enough for BBQ-ing. However, when starting to BBQ the time ran out and our meal was not ready yet (few sausages). When asking at reception how this could be the reaction was that we would just need to put in another two dollars. Not very customer friendly.

Another small point is that at the reception they said that every day the fireplace would be on, but when wanting to sit at the fireplace it was not on at all and the reception was already closed.

The camping was clean and tidy but due We would recommend another camp spot since there are enough at Te Anau

  • Stayed November 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Loes en louis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna M, Owner at Te Anau Kiwi Holiday Park, responded to this review, 28 December 2012
Thank you for your feedback and I'm sorry that your stay did not meet your expectations. The BBQ runs for 16 min per $2. We have found that most people can cook their tea in this time. In the summer months we do not light the fire as it gets very hot in the lounge with it going. We do how ever have a heater operating on the cooler nights which heats the lounge to a comfortable temperature.
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167 reviews from our community

Traveller rating
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    65
    22
    11
    11
See reviews for
37
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3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Bangalore
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 13 October 2012

stayed here for 2 nights as Te Anau was the base camp to travel to Milford Sound..
The hotel unit was nice (All are on the Ground floor)..the car parking is right in front of the room..so no hassle there either..The room was clean & serviced with coffee & milk..nothing exceptional about it..but given the price I think if I go to Te Anau again, I will blindly get the bookings done here..
The best part was a nice open ground right in front of the unit & big fig trees!! that was picturesque!!
Friendly staff..the lady at the counter gave me & my wife free coupons for a beer at the opposite side restaurants..we asked if we can get 1 more..she handed it over to us with a smile..

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rusty1908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna M, Owner at Te Anau Kiwi Holiday Park, responded to this review, 18 October 2012
Thanks for your feedback and I'm glad you enjoyed your stay with us. We like to support our local business and they are happy for us to had our these free drink vouchers. We can book any of the local trips and activities at no extra cost to you, if you are heading to Queenstown we have a range of activities we can book directly from here as well.
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Penang Island, Malaysia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 23 September 2012

Stayed here while in Te Anau for 3 nights. We had the cabin room. It has 1 queen bed and 1 single bed. A basic kitchennete with all the basic ammenities for some simple cooking, clean pots and pans, cups and wine glasses, and milk given upon check in. The bathroom has a heater and is huge and really clean. The rooms just nicely sized for 2-3 people and we could just park our rented car right in front. A walk away from town and supermarket where we bought Bluff oysters and wine. Really nice place to relax. Staff was helpful and friendly

Stayed March 2012, travelled as a couple
Helpful?
1 Thank mawar98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna M, Owner at Te Anau Kiwi Holiday Park, responded to this review, 29 September 2012
Thank you for your review on TripAdvisor, it is really appreciated as we welcome your comments. I'm glad you managed to get and try the Bluff oysters, they sure are tasty. Our location to town attracts many of our customers. Like you mentioned we are only a 2 min walk to shops and restaurants. We hope you enjoyed the rest of your holiday.
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Queenstown, New Zealand
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 22 September 2012

I absolutely loved this place. Not just because the facilities were great, modern and very comfortable but because of the exceptional service I`ve received from the owners Anna and Brad. They went out of their way to accommodate and help me! Anna even turned the heater on for me before I`ve arrived and my room was nice and cosy warm. I have never experienced such fantastic customer service before. Thank you so much Brad and Anna for looking after me, I`m looking forward to my next visit.

Room Tip: Ask for the room with the spa bath
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  • Stayed September 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna M, Owner at Te Anau Kiwi Holiday Park, responded to this review, 29 September 2012
We are glad you enjoyed your stay. Thanks for the great feedback. If it's a cold night or guests are arriving late, we turn heaters on so rooms are warm on arrival. We look forward to seeing you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hokitika, New Zealand
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 7 September 2012

We stayed here on our way to Doubtful Sound, Our room was warm and lovely and had everthing we needed. The owners were very hospitable and showed us all the amenities. You can hire a house, with linen without linen, with bathroom, without bathroom.
If you need to cook youcan go to the big kitchen where you can hire all the utensils ( a thing that is common know in NZ, because of light fingered tourists)
We had some oysters still in the shells that we had just got in Stewart Island, and the owner even gave us his special knife and glove for opening them.
What a great place to stay and totally recomend it.

Room Tip: Covers everything you could want.
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  • Stayed September 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 21 June 2012

We stayed 1night in a cabin.We got good value for money,it was a cold night but the cabin was warm and toasty.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hazel w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
276 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 bubbles Reviewed 21 April 2012

this place is huge but be prepared to pay for everything (the blankets with towels & the cooking utensils). it look more like the local people short trip get away! room is comfortable with tv but the bathing/toilet area was a bit far from our room as we stay at the very end of the lodge.like the carpark which is just right infront of the lodge which allows easy moving stuffs!

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PEili K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Te Anau Kiwi Holiday Park

Property: Te Anau Kiwi Holiday Park
Address: 15 Luxmore Drive, Te Anau, Fiordland National Park, New Zealand (Formerly Te Anau Great Lakes Holiday Park)
Region: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #10 of 27 Speciality Lodging in Te Anau
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Te Anau Kiwi Holiday Park 4.5*
Number of rooms: 31
Official Description (provided by the hotel):
With great proximity to town, we’re a great base for exploring the Fiordlands and Milford Sound. We have campervan and caravan sites, tent sites, standard and deluxe cabins, ensuite units and studio motels. Enjoy the TV lounge with log fire and flat screen TV. Laundry facilities are available. An adventure playground is available for children. New shower and toilets with heating. Boat and car parking. Tramper storage. Free information and tour booking office. Winter rates apply. We look forward to seeing you at our Fiordland Holiday Park! ... more   less 
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