I was surprised upon arrival in my 'de luxe' cabin with private bathroom to find that I was given a bag of bedding and expected to make up my own bed. The bottom sheet which was on the bed was very wrinkled and the thin quilt had no cover. I told the receptionist (owner?) that I was not happy but she said they did their own laundry and did not have time to iron the sheets and the quilt was washed after every guest. She grudgingly brought me a clean sheet and got the bunk bed duvets out of a cupboard. I was very uncomfortable. I am not normally a complainer (see my other reviews) but I am very particular about clean bedding.
I was told that I had chosen an inexpensive option but at $NZ172 for two nights it was not exactly back-packer prices. I suppose I am used to a higher standard - the night before I had stayed in the Wyndham, Wanaka, with crisp white sheets and very friendly staff, a modern TV and a beautiful bathroom. The price was $NZ125 for one night.
When I asked about tea/coffee making facilities, which are regarded as standard in most hotels, she again very grudgingly opened a locked cupboard and gave me a tray with three glass cups and a teaspoon. There were packets of tea and coffee and milk in the fridge.
I paid $NZ5 for internet access for 24 hours.
I wish I had paid a little extra and had a different type of accommodation.
- Official Description (provided by the hotel):
- With great proximity to town, we’re a great base for exploring the Fiordlands and Milford Sound. We have campervan and caravan sites, tent sites, standard and deluxe cabins, ensuite units and studio motels. Enjoy the TV lounge with log fire and flat screen TV. Laundry facilities are available. An adventure playground is available for children. New shower and toilets with heating. Boat and car parking. Tramper storage. Free information and tour booking office. Winter rates apply. We look forward to seeing you at our Fiordland Holiday Park! ... more less
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