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“Kelper!”

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Kingsgate Hotel Te Anau
Ranked #20 of 22 Hotels in Te Anau
Reviewed 27 January 2014

After walking the Kelper we had a welcome stay here.. The front desk Staff all very welcoming and accommodating to are Needs ( we left some luggage here for are return back from the Kelper) we had the dinner it was pleasant, large portion and to much sauce maybe more is less as it was restaurant prices but not up to the standard. Breakfast is buffet style with lots to choose from again its hard to cater for everyone but I did enjoy and thought this was more value for your money than the dinner. The rooms are clean and liveable bed clean and comfortable. Howerver the bathroom is on the very small size, after walking the Kelper and about to begin a trip on the Routeburn a welcome bath was needed, now I'm small 5ft 2" and even i couldn't lay down in the bath :-( did also have stand shower in bath tub, but the bathroom was clean and tidy even tho on the small size. I can't fault the service we received here very friendly front house staff and dinning room head/ waiter. Would recommend to others.

  • Stayed: January 2014, travelled as a couple
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Thank nelly347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 28 January 2014

Dear Reviewer,

Thank you for taking the time to post a review regarding your recent stay at the hotel. I am pleased that you found the rooms clean and comfortable. I will have pleasure in passing on your comments to the staff regarding their service and friendliness.


Kind Regards
Anita Brown
General Manager

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198 - 204 of 425 reviews

Reviewed 26 January 2014

After staying in Kingsgate in Dunedin we expected a similar standard, the room however was not as comfortable as Dunedin our bed was not on legs and was very bumpy. Our parents had a room next door whose bed was on legs and therefore slightly more comfortable. The shower cubicles are tiny built for hobbits I think. On the positive the rooms were clean, warm and covered basic needs for making tea/coffee etc. The staff were wonderful especially Lian and it is in a picture perfect setting short walk along the lakeside into a cute town with shops, restaurants and cafes. Drive to the sounds and enjoy the breathtaking scenery xx

Stayed: January 2014
Thank Helen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 28 January 2014

Dear Reviewer,

Thank you for taking the time to post a review regarding your recent stay at the hotel. I am pleased that the location was suitable to your needs and you found the staff friendly.

Kind Regards
Anita Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2014

This was the cheapest place we could find in Te Anau but there was nothing cheap about the service or the rooms. Clean, modern and very convenient. Strongly recommend this.They were very understanding when I wanted to convert from one in the room to three!

  • Stayed: January 2014, travelled with friends
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Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 26 January 2014

Dear Reviewer,

Thank you for taking the time to post a positive review regarding your recent stay at the hotel, it was very much appreciated.


Kind Regards
Anita Brown
General Manager

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Reviewed 19 January 2014

What a way to spend New Years Eve, in this lively little Town. Nice Hotel a few hundred metres from the main centre. Good clean room. Graeson the night porter was excellent & very helpful. No reason but we did not use the restaurant as had things booked but looked nice

  • Stayed: December 2013, travelled as a couple
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Thank Graham P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 20 January 2014

Dear Reviewer,

Thank you for taking the time to post a positive review regarding your recent stay at the hotel. I am pleased that you enjoyed your New Years eve in Te Anau.

Kind Regards
Anita Brown
General Manager

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Reviewed 18 January 2014

Booked as cheaper than cabin in holiday park at $80/night. Room fine- not serviced properly - not vacuumed, surfaces not cleaned, tea/milk not always replenished. Parking fine- no issues for us. Wifi was free for 20 mins in lobby or $25 in room thought this was overpriced so used elsewhere.
Low point staff who - with exception of male member- we're unhelpful and charmless. Especially middle aged blonde receptionist who works mornings. Please don't be so condescending to your customers!! Won't stay again despite being good value.

Stayed: January 2014, travelled as a couple
Thank Melbournep2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 19 January 2014

Dear Reviewer,
Thank you for taking the time to post a review regarding your recent stay at the hotel. Disappointed to read that the servicing of your room wasn't up to standard and the staff unhelpful and charmless, I will speak to the staff to ensure this comment is not made again.

Kind Regards

Anita Brown
General Manager

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Reviewed 17 January 2014

hotel and staff very good breakfast we had both mornings was very good with a large variety to choose once again with this hotel chain the car parking is an issue need to look at this as people with hire cars does not like to park on road

  • Stayed: January 2014, travelled as a couple
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Thank AdelaideStranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 19 January 2014

Dear Reviewer,

Thank you for taking the time to post a positive review regarding your recent stay at the hotel. Unfortunately there are a few days during the busy season that the car parking becomes an issue.

Kind Regards

Anita Brown
General Manager

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Reviewed 16 January 2014

My husband and I stayed here for 1 night after our trip to Milford Sound during the day. We booked it through the Entertainment Book so got a great deal of only $117, so for that price we thought it was value for money. We stayed in an upstairs double hotel room and found the room to be all you need for a 1-night stay - clean and comfortable. It wasn't as shabby as what I was expecting. It's close to the lake, which is nice, but we didn't head down there.

Cons were:
- One of the furthest places from the restaurants/ cafes. You can still walk there but in the rain we decided against it. Had it been closer, we would have just donned our rain jackets and headed out.
- Very limited parking - this was very frustrating for us as we had to park our rental car on the back street - security issues.
- Another parking problem - there were about 3 incompetent drivers who parked over 2 spaces each in the main car park (which is already very limited) and when I told the guy at reception this he just said that they didn't provide their car rego details (which everyone does on check-in anyway) and couldn't do anything about it. Ah, how about tow their car away! Or put a note on their window! Or, if you have a speakerphone, tell them to move it immediately!
- To get through the property, there is only a one-way lane. My husband managed to drive around in the morning to the car park (lucky there was 1 spot available) so we could easily load our luggage in, but when leaving a massive tour bus full of Asian tourists (which the hotel caters to quite heavily) was in the way of the exit. The driver wouldn't move forward so we could get out with enough room. The hotel needs to direct these tour bus drivers to pick their guests up on the street where there is plenty of room so as to not inconvenience other travellers.

Overall, I probably would stay here again as the room represents value-for-money, but would be wary about what time f

  • Stayed: January 2014, travelled as a couple
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    • Rooms
    • Cleanliness
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Thank Kim-Andrew04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 19 January 2014

Dear Reviewer,

Thank you for taking the time to post a review regarding your recent stay at the hotel. There are a few days during the busy season that our parking space available is insufficient and yes it doesn't help when people cannot park between the marked spaces. I apologise for the coach driver not moving forward to allow you room to exit the hotel driveway , we will endeavour to be more forceful with the drivers.

Kind Regards
Anita Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kingsgate Hotel Te Anau

Address: 20 Lakefront Drive, Te Anau, Fiordland National Park, New Zealand
Region: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #20 of 22 Hotels in Te Anau
Price Range: £63 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kingsgate Hotel Te Anau 3*
Number of rooms: 105
Official Description (provided by the hotel):
Contemporary Hotel Complex located on the shore of Te Anau Lake, within walking distance of shops. ... more   less 
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Also Known As:
Kingsgate Te Anau
Te Anau Kingsgate Hotel

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