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Kingsgate Hotel Te Anau
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Reviews (456)
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67
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All reviewsmilford soundtwo double bedsfree wifiview of the lakewould stay againroom was largecentre of townrestaurants and shopsglow worm cavessmall townguest laundrystayed here for two nightssouth islandtequeenstown
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201 - 206 of 456 reviews
Reviewed 2 May 2014

we had a lovely weekend 25th april 26th april 2014 the room was lovely clean and big the bathroom was lovely we enjoyed the dinner at night it was really nice and breaksfast in the morning was great the staff were good and we found it really quite even as it was full it was a nice walk to town

Room Tip: we had a second floor it was good
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shirley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 8 May 2014

Dear Reviewer,
Thank you for taking the time to post a positive review regarding your recent stay at the hotel, it was very much appreciated. I am pleased that you enjoyed your meals and found the staff good. We look forward to welcoming you back again in the future.

Kind Regards
Anita Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

booked into this hotel for 2 nights we had traveled all day and arrived at the Hotel at 1 pm told our room was been serviced and we could not get in until 2 30 When we were taken to our room it was small and like a back packer accommodation i went to the bath room and found hairs in the sink!!! not just 1 but a hand full we pulled the covers off the bed and found a large stain on the white blanket and a dirty tissue came from under the bed I went to the office and told them about the room Told sorry and we would be upgraded to a new room yes we were given a new room the one next door I did not wish to check this one so we left and found another Hotel !!!

  • Stayed: March 2014, travelled as a couple
    • Location
    • Rooms
    • Cleanliness
3  Thank palmerston57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 8 May 2014

Dear Reviewer,
Thank you for taking the time to post a review and I was aware of incident regarding your check in to your room and deeply embarrassed of your findings regarding the cleaniness of the room. Housekeeping ahve been spoken to regarding this matter and I do offer my apologies as this should never have happened.

Kind Regards
Anita Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2014

I came to stay here with some trepidation, after reading previous trip advisor reports. I emailed in advance to ask for a ground floor room, they did not respond so I thought they had not got it. They had received it and had acted on my request. We were offered help with our luggage but did not need it. Reception staff are all very friendly and helpful, plus very patient as they get constant requests from people on how to work the internet, even though it is actually very easy. However free wifi is only available for 20 minutes per day in the lobby. This is a bit limiting when you are here for several days. Darren and Lyn were particularly helpful.

Parking, I agree is tight but there was always a parking space somewhere, including a car park in the rear which was very close to our room. There are lots of tour groups here so that is good as they just have a coach which they park in a back road.

The foyer area was fairly small. The restaurant was quiet. We ate there the first evening, the menu was limited. I had read somewhere that they often had crayfish and venison on the menu but it was not there. It was very quiet and lacked any atmosphere. Service was OK but not brilliant. We had breakfast once there. The continental was limited. There was no fresh fruit, it was all tinned and a limited choice of pastries. At $15 it was poor value for money.

Our room was a decent size with a view of the rear car park. There were 2 beds, a double and single. They seemed comfortable at the time but we woke with some backache. There was a table, 2 chairs, solid luggage rack, fridge, kettle etc. the bathroom was small but adequate with plenty of towels. The shower was over the bath and extremely efficient.

Stayed: March 2014, travelled as a couple
1  Thank Hevsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 6 April 2014

Dear Reviewer,
Thank you for taking the time to post a review regarding your recent stay at the hotel. I am pleased that the hotel surpassed your expectations. I will have pleasure in passing on your to Darren & Lyn that you found them particulary helpful.


Kind Regards
Anita Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

The hotel and food were good. Room was clean and comfortable. Laundry facilities available. Buffet food was ample and varied. The location was good and the setting was wonderful. Te Anau is a cute little town. A variety of shops to poke around in. Nice walking path along the lake. Another nice stop on our trip through the South Island.

Stayed: February 2014
Thank jocarose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 6 April 2014

Dear Reviewer,
Thank you for taking the time to post a review regarding your recent stay at the hotel. It was good to read that you enjoyed the hotel and the meals. It is a lovely walk from the hotel along the lakeside into the town centre.

Kind Regards
Anita Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2014

This hotel was conveniently located, and it was a short walking distance to the restaurants and shops in the town center and the lake. It feels like a typical chain hotel. The rooms were average and clean, and you only had wifi at the front desk unless you paid for it in your room. We stayed here for two nights, but not sure if we would return.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MaileAndFred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita B, General Manager at Kingsgate Hotel Te Anau, responded to this reviewResponded 6 April 2014

Dear Reviewer,
Thank you for taking the time to post a review regarding your recent stay at the hotel. I am pleased that you enjoyed the location and the walk into the town centre along the lakeside.

Kind Regards
Anita Brown
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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