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Distinction Luxmore Hotel Lake Te Anau
Ranked #11 of 23 Hotels in Te Anau
Pewsey, United Kingdom
Level Contributor
222 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Spot on, can't be faulted”
Reviewed 25 January 2014 via mobile

Stayed for 2 nights too do the fjordland thing. We found this to meet all our needs; good room, lots of parking, laundry, good food and internet. Absolutely ideal for our purposes and thought everything here was as it should be; not sure where some of the lower reviews were staying?

Special mention of an excellent breakfast buffet!

Stayed January 2014, travelled as a couple
Helpful?
1 Thank PMQuestions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 30 January 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am delighted to read you enjoyed your stay with us and found all facilities on offer conductive to your stay. We look forward to welcoming you back in the future.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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551 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Invercargill, New Zealand
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 January 2014

This is a functional package tour hotel with coach loads of delightful Chinese tourists pouring through. I have stayed there twice and everything has worked fine except the internet which is diabolical. They should not offer this as a service as it is slow and unreliable. Good value for money. Clean and pleasant rooms

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 2 February 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am glad you found your room pleasant and clean. As with most hotels in New Zealand, tour groups with guests from across the world encompasses a major part of our business. My aplologies about the internet, we are in process of getting this issue rectified. We look forward to welcoming you back again.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 22 January 2014

I'm sure most people stopping by here do so on the way to Milford Sound, therefore the location was good with plenty of facilities and restaurants surrounding it and the lake within a 2 minute walk.
The rooms were styled in a very American way and rather spacious with two massive beds. All facilities were in order and we used the washing machines to get some of our dirty laundry clean again :-)
As mentioned before the lack of WiFi (or rather the short-time WiFi) is a bit of a shame, when travelling from the other side of the world you're keen to share impressions of your day with friends & family and data roaming on your phone is not an option. The staff here were a bit more stern than in other places we visited during our trip but treated us well.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martijn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 30 January 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am delighted to read you had an enjoyable stay in your spacious room as well as our central location. We look forward to welcoming you back in the future.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 January 2014

The best thing about this hotel were the huge comfortable beds and central location. We had to park some way from our room . We had a very quiet room after switching off the noisy refrigerator. The shower was over the bath so we did not make use of it; overall the decor was dated and the whole place could do with refurbishment.
Nowadays we have got used to free wifi in our room but I had to sit in the foyer to make use of the 2 hour session allowed with one voucher.
However there was a restaurant with a good selection of food and it is right on the main shopping street. On the plus side it is not too pricey and handy for exploring the very beautiful Fiordland

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 30 January 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am glad to read you had a pleasant experience apart from the couple points mentioned. We do offer free WIFI in the lobby at the moment and are working on spreading it across our Deluxe Rooms as well. Once again, thank you for your feedback and we look forward to welcoming you back.

Kind regards,

The Team at Distinction Luxmore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
75 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 10 January 2014

Do not stay here! We had a standard room and it was a disgrace - it is in need of a desperate upgrade. Shower was the worst thing ever. We only had one night so didn't bother making a fuss or moving but my hot tip is to book elsewhere.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JimboAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 2 February 2014
Dear Guest,

Thank you for your reveiw about your recent stay with us. Our standard rooms are our run of house rooms and i do agree they are in a need of an update. This is however reflected in the price you pay for the room. We have other rooms options available for a slightly higher price. If you are making your way to Te Anau in the future, please do get in touch with me.

Kind Regards,

Kevin D'Souza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
123 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 9 January 2014

We stayed here in our way to Milford Sound, like just about everyone else. Overall this is a very nice and friendly hotel. The rooms are big, have flatscreen TV and fridge as well as plenty of space for luggage and numerous electrical outlets, important these days.

Shower and bathroom were good with good water pressure and proper draining.

Beds were comfortable.

Con: there is no wifi in the room. They apparently do provide free wifi, but it's data limited (100mb) and time limited (2 hours) and we couldn't get it in our room, we were in the 100-150s.

They also have a gym and self serve laundry.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 9 January 2014
Dear Guest,

Thank you for your reveiw about your recent stay with us. I am glad to read you found the service friendly and rooms spacious. Currently we do not offer internet in the rooms but are in the process of upgrading our services. Trust you enjoy the rest of your holiday in New Zealand.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oamaru, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2014

great location to walk to town eating places lake, visitor transport etc,staff all friendly and helpful we generally don't eat in house but chose to 3 times at luxmore and each time all was good lack of wifi and more sky channels would have been good but overall great

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andrew s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 9 January 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am glad to hear you experienced our warm southern hospitality and enjoyed your meals in Bailiez. We are fortunate to have our central location handy to all of town. We look forward to welcoming you back in the future.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Distinction Luxmore Hotel Lake Te Anau

Property: Distinction Luxmore Hotel Lake Te Anau
Address: 41 Town Centre | PO Box 167, Te Anau, Fiordland National Park 9600, New Zealand
Region: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Te Anau
#8 Luxury Hotel in Te Anau
Price Range (Based on Average Rates): £
Hotel Class:4 star — Distinction Luxmore Hotel Lake Te Anau 4*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the heart of the town, Distinction Luxmore Hotel is a popular choice with both visitors and locals alike. Basing yourself in Te Anau enables you to easily explore Milford Sound and the Fiordland World Heritage National Park. Distinction Luxmore has 180 rooms offering Standard, Superior & Deluxe rooms and suites, some with spa bath as well as wheelchair accessible rooms. Free unlimited WiFi, parking and gym. Guest Laundry facilities. Elevators on every floor. Two on site Restaurants and Bars and Conference facilities. ... more   less 
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Also Known As:
Distinction Luxmore Te Anau
Hotel Distinction Luxmore

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