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“Millford sound visit, stay in Te Anau”

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Distinction Luxmore Hotel Lake Te Anau
Ranked #11 of 23 Hotels in Te Anau
Guadeloupe
Level Contributor
133 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Millford sound visit, stay in Te Anau”
Reviewed 23 March 2014

Te Anau is the gateway to visit Millford sound. This hotel room is large, comfortable. 250 MB Wi-Fi is free, available in lobby only. Staff are helpful and courteous. Car parking is easy. The lake is nearby.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rangassamy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 28 March 2014
Dear Guest,

Thank you for your reveiw about your recent stay with us. I am delighted to hear you had an enjoyable stay and found your room spacious and service courteous. We look forward to welcoming you back in the future.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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552 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Russell, New Zealand
Level Contributor
239 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 20 March 2014

I stayed here about 3 years ago and found the rooms quite dated and in need for an upgrade - evidently this time around I stayed in a different block and loved the rooms - but judging by some other comments here some of the "old" rooms are still in existence..

Our room overlooked the back car park and was on the top floor. Two massive King Size beds and a large bathroom. Only problem is that the room was booked for 3 people - could have slept 4 but there was only towels, cups, glasses etc for 2... strange.

I went to reception to get this remedied and within 2 minutes someone turned up and dropped more of the above - good service.

We did not end up eating in the restaurant though so I can't comment on that but generally speaking I think they have two different room types - it pays to ask when booking what type one will be in...

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R_G_Baker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 21 March 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am delighted to hear you had an enjoyable stay and loved your room. My apologies for not having the extra amenities in your room prior to your arrival, but i am glad you were satisfied with the quick resolution. We look forward to welcoming you back in the near future.

Kind Regards,

The Team at Distinction Luxmore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 7 March 2014

This hotel is a short walk from the lake shore and the centre of this small town which has plenty of restaurants. We had a large clean room although the car park view was unedifying.Service was good despite being very busy with tour buses. The buffet dinner and breakfast were both very good.
It's about 2 hrs drive to Milford Sound so better as a starting point than Queenstown. The glow-worm caves are also worth a visit though I would avoid if at all claustrophobic.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart Rhodes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 21 March 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am glad to hear you enjoyed our central location, spacious rooms and friendly service. We look forward to welcoming you back in the future.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 March 2014

We stayed in a standard room that had not been updated -possible ever! The restroom was so gross I didn't want to take off my shoes. The beds linens, light fixtures, carpet and appliances all looked like forgotten relics from the 1970s. I would not stay there again and suggest you look elsewhere as well.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 21 March 2014
Dear Guest,

Thank you for your review about your recent stay with us. Our standard rooms are our run of house rooms and i do agree they are in a need of an update which we do have scheduled for this year. This is however reflected in the price you pay for the room. We have other rooms options available for a slightly higher price. If you are making your way to Te Anau in the future, please do get in touch with me.

Kind Regards,

Kevin D'Souza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 March 2014

Excellent location in centre of town. Handy to lake. Close to a lakefront walk. Friendly staff and good dining. WiFi available in lobby. Very busy but staff not flustered at all. would recommend and would go there again.

Stayed February 2014, travelled with family
Helpful?
Thank GreyNomad65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 21 March 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am glad you had an enjoyable stay in Te Anau and we look forward to welcoming you back in the future.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 February 2014

We stayed two seperate nights here. Both rooms were lovely. Clean, comfortable and after staying at milford sound , an absolute pleasure.
The hotel was right in the middle of town so we just walked to shops and dinner. Very convenient. Highly recommend this one.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeanie959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 2 March 2014
Dear Guests,

Thank you for your review about your recent stay with us. I am delighted to read you had an enjoyable stay and found your room comfortable and clean. Our central location is very convenient indeed. We look forward to welcoming you back in the future.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delft, The Netherlands
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 February 2014 via mobile

stayed 2 nights before and after kayak trip. The difference in rooms and service was enormous. First room was Ok, second room was good. Lady at the desk was not unfriendly, but completely uninterested. Every question was bounced back, made me feel that it was my problem and she had no intention to help solve it. Second time around very friendly service with a smile

Stayed February 2014, travelled as a couple
Helpful?
Thank MattheusAlto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, 2 March 2014
Dear Matthijs,

Thank you for your review about your recent stay with us. I am glad you found your rooms comfortable and spacious. My apologies once again for your initial experience with one of our staff members. Thank you for replying to my email as it has helped me indentify and rectify the issue. I hope this hasnt imapcted on your stay much and we look forward to welcoming you back in the future.

Kind Regards,

Kevin D'Souza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Distinction Luxmore Hotel Lake Te Anau

Property: Distinction Luxmore Hotel Lake Te Anau
Address: 41 Town Centre | PO Box 167, Te Anau, Fiordland National Park 9600, New Zealand
Region: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Te Anau
#8 Luxury Hotel in Te Anau
Price Range (Based on Average Rates): £
Hotel Class:4 star — Distinction Luxmore Hotel Lake Te Anau 4*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the heart of the town, Distinction Luxmore Hotel is a popular choice with both visitors and locals alike. Basing yourself in Te Anau enables you to easily explore Milford Sound and the Fiordland World Heritage National Park. Distinction Luxmore has 180 rooms offering Standard, Superior & Deluxe rooms and suites, some with spa bath as well as wheelchair accessible rooms. Free unlimited WiFi, parking and gym. Guest Laundry facilities. Elevators on every floor. Two on site Restaurants and Bars and Conference facilities. ... more   less 
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Also Known As:
Distinction Luxmore Te Anau
Hotel Distinction Luxmore

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