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Distinction Te Anau Hotel and Villas
Ranked #9 of 23 Hotels in Te Anau
Certificate of Excellence
Spreyton Tasmania
1 review
“We loved it and we'll be back”
5 of 5 bubbles Reviewed 12 August 2011

We would like to say what a wonderful establishment this is. Our daughter, who is from Mt. Isa, spent her holiday there last year and they decided to get married there. It has a beautiful glass chapel in the grounds and whilst the ceremony was on the snowflakes fell. The staff were absolutely wonderful - fell over backwards to do anything for you from the breakfast staff to the bar staff to the reception. We, who are in our 60's, have never experienced hospitality like it. Well done to all who work in the establishment and we will be back next year. Greg and Shareen Fletcher (Fletcher/Mills Wedding)

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Greg F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, 4 September 2011
Thank you for choosing to stay with us at Distinction Te Anau, and for posting such positive feedback about your experience.

It is a joy to hear that you enjoyed your stay, and that your wedding ceremony went so well. I will certainly pass your feedback on to all staff involved, and we look forward to welcoming you again.

Kind regards,

Distinction Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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737 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (190)
Date | Rating
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  • Chinese (Simplified) first
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English first
Dunedin, New Zealand
2 reviews
3 of 5 bubbles Reviewed 17 July 2011

Lovely location. Lovely views. Sheets and towels great. Bed covers and headboard stained/dirty, bathroom quite dirty. Very dissappointed with standard of cleanliness. Were left hoping we hadn't been put in the worn room because we had 2 small kids with us. Expensive for age and quality of room.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ogden4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, 7 August 2011
Thank you for taking the time to post your feedback on Trip Advisor.

We are sorry to hear that the cleanliness of the room did not meet your expectations. This is certainly not how we work, and these comments have been passed on to the General Manager, Brendan Cadigan.

The selection of rooms is certainly not based on what type of clientele we have staying with us, and we would not put you in a worn room based on the fact that you have two young children. Basically, the rooms are priced accordingly, but we do apologise that the room did not meet your expectations either.

We sincerely hope that you will consider staying with Distinction Hotels again in the future, and we have taken your comments into account.

Kind regards,

Distinction Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 12 July 2011

We stayed two nights here as a base to do Doubtful Sound and Mildord Sound. For the price of the room we expected more. The bathroom in particular was dated and not that great. Only tea making facilities which was unusual for a two bedroom apartment. Decor really needs updating or price should reflect age and facilities of property. Price to upgrade to include breakfast did not seem worthwhile. We loved the township though and the location was great for what we needed.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank maria7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, 13 July 2011
Thank you for taking the time to post your comments on Trip Advisor.

We appreciate your feedback, as it helps us to continually improve our service. We have certainly taken your comments into account.

We are sorry to hear that the hotel did not meet your expectations, however it is great that you enjoyed your time in Te Anau.

I hope you will consider staying with us again.

Kind regards,

Distinction Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Switzerland
Level Contributor
281 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 bubbles Reviewed 11 July 2011

Attractive hotel with good rooms and a very convenient location, on the shore of Lake Te Anau and close to restaurants and shops. An ideal base for exploring Milford and Doubtful Sounds - the tour organizers pick you up at the hotel. The rooms are very well-equipped and ours was very tranquil, opening onto the hotel gardens.

Stayed December 2010, travelled as a couple
Helpful?
Thank Tony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, 12 July 2011
Thank you for sharing your feedback on Trip Advisor.

We are glad to hear that you enjoyed your stay with us, and that the rooms met your expectations.

We hope to welcome you back to Distinction again soon.

Kind regards,

Distinction Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 9 July 2011

decent location, the hotel is not well maintained. could do with a huge renovation. alot of leaves and branches and cob webs everywhere . the chalet conditions were very old. Not what i expected from the photos considering the price i pay! The only nicer place of the hotel was the lobby!

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bryan0102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, 12 July 2011
Thank you for taking the time to post your feedback on Trip Advisor.

We are sorry to hear that the hotel did not meet your expectations, however it is great that you enjoyed the location.

We have taken your comments into account, and I hope that you will consider staying with us again.

Kind regards,

Distinction Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 12 June 2011

We stayed here for 1 night on our way to Milford Sound. As it was low season, we were upgraded to a lakefront room. We were provided with a 10% off food voucher upon check-in but as the hotel restaurant and bar were empty, we decided to go to Moose's next door. The hotel looks a little dated but we had no complaints about the room until we tried turning the heater on. Even with the thermostat set to 25°C, it was still very cold in the room. There's free wi-fi in the bar and free parking outside. Would stay here again but ask for instructions for the heater.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kaz188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, 3 July 2011
Thank you for taking the time to post your comments on Trip Advisor, and for uploading your photos!

It is very pleasing to hear that you enjoyed your stay with us, and that the hotel met your needs. We do apologise for the heater not working, and hope that next time you will ask one of our staff if this happens again.

We are glad to hear that you would consider staying with us again, and we hope to welcome you back soon.

Kind regards,

Distinction Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
249 reviews
229 hotel reviews
common_n_hotel_reviews_1bd8 726 helpful votes
4 of 5 bubbles Reviewed 23 May 2011

The Distinction must have been fantastic when it was built - perhaps you'll notice it looking a little outdated for today, but we still found it smart and well kept. Staff are excellent and friendly, public areas spotless and the 'personal jacuzzi' reservation idea nice after a long day out.

The room was comfortable with large beds, plenty of TV channels, tea & coffee and air con. There's free parking and wifi in the lounge. Breakfast was too expensive so we ate elsewhere. Location is right beside the lake, in fact I stepped outside my room and directly across the street was the Wings & Water scenic float plane shack!

A good night's sleep was had though, so it's all good in the end....

  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, 29 May 2011
Thank you for posting your feedback on Trip Advisor, and for sharing your photos with everyone.

It is very pleasing to hear that you enjoyed your stay, and that the location and facilities were to your liking. We are sorry to hear that you felt the breakfast was too expensive, however it is great that you made the most of our central location and found somewhere to go.

We sincerely hope that you will consider staying with us again.

Kind regards,

Distinction Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Distinction Te Anau Hotel and Villas

Property: Distinction Te Anau Hotel and Villas
Address: 64 Lakefront Drive, Te Anau, Fiordland National Park 9681, New Zealand
Region: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Te Anau
#7 Luxury Hotel in Te Anau
#13 Romantic Hotel in Te Anau
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Distinction Te Anau Hotel and Villas 4*
Number of rooms: 115
Official Description (provided by the hotel):
Located on the Te Anau Lake Front, a short stroll from the Te Anau Town Centre, Distinction Te Anau Hotel and Villas is perfectly situated for you to make the most of this beautiful area. Surrounded by extensive, colourful gardens and overlooking spectacular Lake Te Anau and the Fiordland ranges, this Hotel and Villa accommodation sets the tone for your stay in one of the world’s most breathtaking regions. Designed for your comfort, we offer 115 luxurious rooms, including Hotel rooms with Garden and breathtaking Lake Views, and a range of spacious One and Two Bedroom Garden View Villas. On-site is the renowned MacKinnon Room Restaurant offering the very best of South Island cuisine, and the Explorer Bar and Lakefront Terrace where you can relax and enjoy the uninterrupted views of Lake Te Anau. The hotel offers the largest hotel based conference centre in the area, and its very own lakefront wedding chapel, plus extensive recreational facilities, including a spa, sauna, heated outdoor swimming pool and massage services. ... more   less 
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Also Known As:
Distinction Te Anau Hotel
Distinction Hotel Te Anau

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