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“Best stay during the trip”

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Distinction Te Anau Hotel and Villas
Ranked #8 of 22 Hotels in Te Anau
Certificate of Excellence
Reviewed 18 April 2012

When I had to choose between Distinction Luxmore and Distinction Hotel and Villas, I thought I'd pay a little extra and stay at the lake front hotel. I made the right decision. Even though I only stayed at the room with Garden View, it was still magnificent. The room was modern, beautiful, clean, and opens up to the garden. It's right in front of the lake, which is just beautiful. There's a wedding chapel in front, and I wish I had gotten married here. Free internet at the lobby. Friendly service. Breakfast buffet could have more variety, but the view from the hotel restaurant makes any meal special. Dinner menu looks nice though, and you could get 10% discount with the voucher. Lots of other restaurants nearby, and there's a visitor centre within walking distance if you wanted to book tours.

  • Stayed: April 2012, travelled as a couple
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Thank Roniani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 29 September 2014

Thanks for your review and time taken to write it. We appreciate your comments

Regards

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624 - 630 of 805 reviews

Reviewed 8 April 2012

We used the restaurt only, as we had another hotel in the vicinity. We all found the food excellent with a wide choice, and exellent quality. 40NZ$ per head (£22) for all you could eat was in my view good value. The service was good, and the seat by the window gave us an excellent view. Our group had a variety of food disorders, but we were all able to find suitable food for each. Do not be put off by other reviews, as we found it great

  • Stayed: March 2012, travelled with friends
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Thank BREVID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 29 September 2014

Thanks for your review and time taken to write it. We appreciate your comments

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2012

Stayed there after Wanaka and what a let down. Hotel looked like a retirement home and very dated. Uncomfortable beds and old linen. Food in restaurant poor. Too expensive for what you received.

  • Stayed: April 2012, travelled with family
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Thank Desley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeAnau1, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 11 April 2012

Dear Reviewer,
It's very dissapointing to read your comments and here of your miserable experience while staying with us.Your opinion and views are important and thank you for sharing them with us, it is important to note however that a vast majority of guests who have stayed previously at the property don't share your views.

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Reviewed 30 March 2012

Spent my birthday here.We stayed in a spacious villa near the back of the resort so it was a fair walk to the main building for food etc.Dinner was excellent and service was efficient.We had one problem when leaving next morning -an item of clothing which was not ours was found on the floor-we informed reception but they did not seem overly concerned about the poor cleaning of the villa.

Room Tip: Ask for somewhere near the lakeside as the dining room is near hotel front.
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  • Stayed: January 2012, travelled as a couple
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Thank Chalfont55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeAnau1, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 11 April 2012

Dear Reviewer,
Our sincere apologies for not finding that piece clothing when the room was being cleaned and I can assure you that we do take this very seriously and it's disappointing that this was the one negative aspect of your stay.Thank you for your comments, a belated happy birthday and we would love to have you stay with us again.

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Reviewed 26 March 2012

Our family had the misfortune to book this hotel for three nights during our trip this month to New Zealand. Unfortunately there are only limited options in this small town. Not only did they loose our prepaid reservation but they tried to force us to accept a downgrade to a sister property that was even less desirable. After much debate we were finally assigned a lake view room which did have a beautiful view. The room was small for a family. Closet door was broken which made it difficult to store items. After our travel agent got involved and determined it was the hotel's error we received no apology for the rudeness of front desk staff.

  • Stayed: March 2012, travelled with family
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1  Thank Liz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeAnau1, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 11 April 2012

Dear Reviewer,

After investigating the issues regarding your recent stay with us I can honestly say that things could of been handled far more diplomatically and professionally on this occasion.An error was made by us with your booking and the way the issue was handled has been a learning exercise for all concerned. We are very sorry that this occurred and we will do our upmost to ensure this doesn't happen again.

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Reviewed 23 March 2012

We stayed here for work because normal accommodation was booked out, so I can't comment on cost. But service, atmosphere, rooms, location, bar, restaurant and facilities are all extremely impressive. I will definitely be back to stay.

  • Stayed: March 2012
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1  Thank Talk2libby2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 29 September 2014

Thanks for your review and time taken to write it. We appreciate your comments

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2012

Very old looking hotel and room. As such, renovation is needed from my point of view. Free wifi in lounge was much appreciated as well as the reception personnel was very friendly.

  • Stayed: March 2012, travelled as a couple
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Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeAnau1, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 11 April 2012

Dear Reviewer,

Thanks for your comments. We are in the process of looking at further refurbishments within the property that will compliment the many that have already been completed and help us maintain our modern standard of appearence.

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Additional Information about Distinction Te Anau Hotel and Villas

Address: 64 Lakefront Drive, Te Anau, Fiordland National Park 9681, New Zealand
Region: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Te Anau
#6 Luxury Hotel in Te Anau
#13 Romantic Hotel in Te Anau
Price Range: £111 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Te Anau Hotel and Villas 4*
Number of rooms: 115
Official Description (provided by the hotel):
Located on the Te Anau Lake Front, a short stroll from the Te Anau Town Centre, Distinction Te Anau Hotel and Villas is perfectly situated for you to make the most of this beautiful area. Surrounded by extensive, colourful gardens and overlooking spectacular Lake Te Anau and the Fiordland ranges, this Hotel and Villa accommodation sets the tone for your stay in one of the world’s most breathtaking regions. Designed for your comfort, we offer 115 luxurious rooms, including Hotel rooms with Garden and breathtaking Lake Views, and a range of spacious One and Two Bedroom Garden View Villas. On-site is the renowned MacKinnon Room Restaurant offering the very best of South Island cuisine, and the Explorer Bar and Lakefront Terrace where you can relax and enjoy the uninterrupted views of Lake Te Anau. The hotel offers the largest hotel based conference centre in the area, and its very own lakefront wedding chapel, plus extensive recreational facilities, including a spa, sauna, heated outdoor swimming pool and massage services. ... more   less 
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Also Known As:
Distinction Te Anau Hotel
Distinction Hotel Te Anau

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