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“This hotel, location and staff made Te Anau a wonderful place to stay”

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Distinction Te Anau Hotel and Villas
Ranked #7 of 23 Hotels in Te Anau
Certificate of Excellence
Pittsburgh, Pennsylvania
Level 6 Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“This hotel, location and staff made Te Anau a wonderful place to stay”
Reviewed 29 December 2013

Our tour group had a special dinner here, and special it was! The maître d' (actually the maitresse!) repeatedly demonstrated a great knowledge of wines, a willingness to consider some "off-menu" options (because the menu was really terrific!), and she immediately showed up with a ladder, tape, an assistant and large sheets of paper to block some overbright sunshine! This lady had dignity, knowledge and humility/"get the job done" attitude that wouldn't quit! The dining room was amply-sized, and the facilities were very nice, located across the street from lovely Lake Te Anau. I had an added "challenge" for the staff as we prepared to depart, and again they met the challenge. I'd misplaced some sunglasses - thought to be in my room - and within 15 seconds the front desk person reached room service via walkie talkie, took a phone call from our bus (where they were located), and was ready with a key to quick search with me. I just have to say that this hotel had the backup strength to deliver, and they did. So many other places think just opening the door and serving the food is enough. These people confidently managed the exceptions.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mitch-MK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 10 February 2014
Dear Mitch
Thanks for your glowing review, I am delighted our staff exceeded your expectations as this is our goal on every occasion. We hope to see you back again in the future.

Regards
Brent Stander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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757 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Eppstein, Germany
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 December 2013

Stayed here over Christmas. Rooms are dated but not run down or dirty. View to lake is great and the staff certainly very friendly. Breakfast (buffet) is good but not with super wide variety: basically toasts, yoghurt/milk & cereals and cooked breakfast. Nice gesture was the bag with candies for the kids on Christmas morning. We also enjoyed the Christmas buffet dinner here (only 2 places open that night) and it was good. Nothing lavish or haute cuisine but great tasting, especially the glazed ham.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank klein1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 10 February 2014
Dear klein 1969
Thanks for your comments and I hope you enjoyed your time in Fiordland.
Regards
Brent Stander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 December 2013

We stayed here for five nights in December and would strongly recommend it. The staff were friendly and helpful, and the rooms clean and well equipped. All the main rooms had fine views over the lake and the mountains behind it. The dying eucalypts be the lake were a sad sight, but that wasn't the hotel's fault. I suppose my only reservation was that the restaurant's dinner menu was rather limited, and the service slow on two nights. Also, one of the two desktop computers by the reception wasn't working.

Room Tip: ask for a lake view
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 25 December 2013
Dear David
Thanks for your review and I am delighted to hear you found the staff and service friendly and helpful. I will follow up with team regarding slow service as we do pride ourselves on not only our service but time for meals delivered to tables and quality of food. I Executive chef has recently won the NZ chef of the year competition for the 2nd time and I am sure he will take these comments on board.
We have now fixed the computer terminal at reception that was not working, I hope this did not impact on your stay.

Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toulon, France
Level 6 Contributor
106 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 17 December 2013

The view from our room was amazing. The decoration a little bit old but still ok. No wi-fi in the rooms and that was one of our surprises ! Bathroom was ok but old and needed renovation as well as the room terrace. Service nice and friendly.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grvoyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 25 December 2013
Dear Grvoyage
Thanks for your review and I am happy to hear you found the service friendly. We do have free Wi-Fi in the restaurant bar and public areas.

I hope you had a safe trip back home and all the best for 2014.

Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
san diego
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 December 2013

dont know why some people did not like it
we are a family received a lake view room very clean and nice
the service was excelent
the location perfect
small heated pool
great views of the lake
we satyed 2 nights and loved it , used the green grass in front of the room for small lunch!

Room Tip: lake view!!
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank maroma1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 25 December 2013
Dear Maroma

I am delighted to hear you found the service excellent and location perfect and hopefully we will have another opportunity in welcoming you back in the not too distant future.

Regards
Brent Stander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, California
Level 6 Contributor
235 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 10 December 2013

Quite, cozy room, comfortable, stayed on the second floor , room 211. Nice view over the lake. Comfortable bedding. Restaurant on site was okey . Used sauna as a private session. Ask for a key on the front desk. Hotel is located walking distance to shopping. If you go to the left along the lake, it will take you for a wonderful 2 hour comfortable walk with beautiful scenery.

Room Tip: 211, good lake view, quite, cozy
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Olga P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 25 December 2013
Dear Olga

I agree the walks in TE Anau are breath-taking and I am happy to hear you enjoyed the magnificent views overlooking picturesque Lake Te Anau. I hope you had a safe trip back home and please keep in touch.

Regards
Brent Stander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 5 Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 December 2013

Stayed here for 3 nights in a Garden View room-not much of a view but that didn't matter. Two queens sized beds suited our sleeping arrangements. Hotel was close to town and opposite the lovely lake. The staff were great-when we left behind some clothes, they arranged to have the items sent by courier to our next hotel straight away with minimal cost. They also were very helpful to assist in a non-hotel matter. We didn't eat at the hotel but the bar staff were efficient & friendly.
This was a very nice place to relax while exploring Milford Sound.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hcondon_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 25 December 2013
Dear hcondon
I am delighted to hear you enjoyed your time in Fiordland and our staff made an impression on your stay.

Hopefully we will see you back again

Regards
Brent Stander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Distinction Te Anau Hotel and Villas

Property: Distinction Te Anau Hotel and Villas
Address: 64 Lakefront Drive, Te Anau, Fiordland National Park 9681, New Zealand
Region: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Te Anau
#6 Luxury Hotel in Te Anau
#13 Romantic Hotel in Te Anau
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Distinction Te Anau Hotel and Villas 4*
Number of rooms: 115
Official Description (provided by the hotel):
Located on the Te Anau Lake Front, a short stroll from the Te Anau Town Centre, Distinction Te Anau Hotel and Villas is perfectly situated for you to make the most of this beautiful area. Surrounded by extensive, colourful gardens and overlooking spectacular Lake Te Anau and the Fiordland ranges, this Hotel and Villa accommodation sets the tone for your stay in one of the world’s most breathtaking regions. Designed for your comfort, we offer 115 luxurious rooms, including Hotel rooms with Garden and breathtaking Lake Views, and a range of spacious One and Two Bedroom Garden View Villas. On-site is the renowned MacKinnon Room Restaurant offering the very best of South Island cuisine, and the Explorer Bar and Lakefront Terrace where you can relax and enjoy the uninterrupted views of Lake Te Anau. The hotel offers the largest hotel based conference centre in the area, and its very own lakefront wedding chapel, plus extensive recreational facilities, including a spa, sauna, heated outdoor swimming pool and massage services. ... more   less 
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Also Known As:
Distinction Te Anau Hotel
Distinction Hotel Te Anau

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