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“Good Location”

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Distinction Te Anau Hotel and Villas
Ranked #7 of 23 Hotels in Te Anau
Certificate of Excellence
Birmingham, United Kingdom
Level 6 Contributor
117 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good Location”
Reviewed 6 January 2014

We stayed here for 2 nights in November 2013. We had a ground floor room overlooking the lake. The hotel is in a good location and is within very easy walking distance to the town. Good buffet breakfast.

Stayed November 2013, travelled as a couple
Helpful?
Thank baggiebird22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 10 February 2014
Dear baggiebird
Thanks for your comments and I am happy to hear the buffet appealed to you during your stay. I hope you enjoyed the rest of your time in Fiordland.
Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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756 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (198)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Ireland
Level 4 Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 January 2014

We stayed as a family of four over Christmas for 3 days in one of the Deluxe Villas. Our room was not ready when we arrived - they were extremely busy that afternoon and apologetic and we were given some vouchers to get a drink at the bar which was a nice touch. Villa was spotless - new bathrooms, good quality beds and linen/towels but it needs some sort of air conditioning. It was very humid and sticky and the windows open partially so it was very hard for us cool down. We are Location is very central. We are breakfast there every morning and had dinner in the Dining Room/Bar in the evenings. Again staff were very attentive and very friendly towards our two children. I had the chicken curry one evening, it was excellent. The Hotel does accomodate a lot of tours buses enroute to Milford Sound etc so the lobby can get busy but the staff seem to cope very well with it all. Would recommend

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ennis41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 10 February 2014
Dear Ennis41
Thanks for your comments and it is pleasing to hear you found the newly refurbished rooms suitable for your needs. I am delighted to hear the staff were attentive to yours and your children's needs.
We hope to have another opportunity to welcome you back in the future.
Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
2 reviews
Reviewed 3 January 2014 via mobile

Firstly the good. Great friendly staff, good location by the lake and just a few minutes walk from the town centre. Rooms in good condition and comfortable. Good variation on breakfast options to suit all needs. Needs improving, no in room wi-fi (yes it's available in the lobby, but it's 2014 not 2004!). No laundry service was a surprise and the mattress protector didn't cover the whole mattress which was a little strange. Overall I would stay again if they get the wi-fi sorted.

Stayed December 2013, travelled with friends
Helpful?
Thank Ian Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 10 February 2014
Dear Ian
I am delighted to hear the staff made an impression on you and you found the breakfast options good. I will follow up on the mattress protector as they should fit the bed properly. We are in process of looking into wifi for rooms but do offer it free in restaurant and bar and unlimited download and times is well received by our guests that stay here. We do have a self service laundry on site, however the reason we do not have a laundry service is there is no facility in Te Anau, hence has to go to Invercargill. With time delays this causes it is impractical to send out unless guests are staying for 5 days.
I hope you enjoyed the rest of your time in Fiordland.
Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level 6 Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 December 2013

Our tour group had a special dinner here, and special it was! The maître d' (actually the maitresse!) repeatedly demonstrated a great knowledge of wines, a willingness to consider some "off-menu" options (because the menu was really terrific!), and she immediately showed up with a ladder, tape, an assistant and large sheets of paper to block some overbright sunshine! This lady had dignity, knowledge and humility/"get the job done" attitude that wouldn't quit! The dining room was amply-sized, and the facilities were very nice, located across the street from lovely Lake Te Anau. I had an added "challenge" for the staff as we prepared to depart, and again they met the challenge. I'd misplaced some sunglasses - thought to be in my room - and within 15 seconds the front desk person reached room service via walkie talkie, took a phone call from our bus (where they were located), and was ready with a key to quick search with me. I just have to say that this hotel had the backup strength to deliver, and they did. So many other places think just opening the door and serving the food is enough. These people confidently managed the exceptions.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mitch-MK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 10 February 2014
Dear Mitch
Thanks for your glowing review, I am delighted our staff exceeded your expectations as this is our goal on every occasion. We hope to see you back again in the future.

Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eppstein, Germany
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 December 2013

Stayed here over Christmas. Rooms are dated but not run down or dirty. View to lake is great and the staff certainly very friendly. Breakfast (buffet) is good but not with super wide variety: basically toasts, yoghurt/milk & cereals and cooked breakfast. Nice gesture was the bag with candies for the kids on Christmas morning. We also enjoyed the Christmas buffet dinner here (only 2 places open that night) and it was good. Nothing lavish or haute cuisine but great tasting, especially the glazed ham.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank klein1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 10 February 2014
Dear klein 1969
Thanks for your comments and I hope you enjoyed your time in Fiordland.
Regards
Brent Stander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 December 2013

We stayed here for five nights in December and would strongly recommend it. The staff were friendly and helpful, and the rooms clean and well equipped. All the main rooms had fine views over the lake and the mountains behind it. The dying eucalypts be the lake were a sad sight, but that wasn't the hotel's fault. I suppose my only reservation was that the restaurant's dinner menu was rather limited, and the service slow on two nights. Also, one of the two desktop computers by the reception wasn't working.

Room Tip: ask for a lake view
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 25 December 2013
Dear David
Thanks for your review and I am delighted to hear you found the staff and service friendly and helpful. I will follow up with team regarding slow service as we do pride ourselves on not only our service but time for meals delivered to tables and quality of food. I Executive chef has recently won the NZ chef of the year competition for the 2nd time and I am sure he will take these comments on board.
We have now fixed the computer terminal at reception that was not working, I hope this did not impact on your stay.

Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toulon, France
Level 6 Contributor
106 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 17 December 2013

The view from our room was amazing. The decoration a little bit old but still ok. No wi-fi in the rooms and that was one of our surprises ! Bathroom was ok but old and needed renovation as well as the room terrace. Service nice and friendly.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grvoyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, 25 December 2013
Dear Grvoyage
Thanks for your review and I am happy to hear you found the service friendly. We do have free Wi-Fi in the restaurant bar and public areas.

I hope you had a safe trip back home and all the best for 2014.

Regards
Brent Stander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Distinction Te Anau Hotel and Villas

Property: Distinction Te Anau Hotel and Villas
Address: 64 Lakefront Drive, Te Anau, Fiordland National Park 9681, New Zealand
Region: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Te Anau
#6 Luxury Hotel in Te Anau
#13 Romantic Hotel in Te Anau
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Distinction Te Anau Hotel and Villas 4*
Number of rooms: 115
Official Description (provided by the hotel):
Located on the Te Anau Lake Front, a short stroll from the Te Anau Town Centre, Distinction Te Anau Hotel and Villas is perfectly situated for you to make the most of this beautiful area. Surrounded by extensive, colourful gardens and overlooking spectacular Lake Te Anau and the Fiordland ranges, this Hotel and Villa accommodation sets the tone for your stay in one of the world’s most breathtaking regions. Designed for your comfort, we offer 115 luxurious rooms, including Hotel rooms with Garden and breathtaking Lake Views, and a range of spacious One and Two Bedroom Garden View Villas. On-site is the renowned MacKinnon Room Restaurant offering the very best of South Island cuisine, and the Explorer Bar and Lakefront Terrace where you can relax and enjoy the uninterrupted views of Lake Te Anau. The hotel offers the largest hotel based conference centre in the area, and its very own lakefront wedding chapel, plus extensive recreational facilities, including a spa, sauna, heated outdoor swimming pool and massage services. ... more   less 
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Also Known As:
Distinction Te Anau Hotel
Distinction Hotel Te Anau

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