I booked this hotel as a treat for my wife and I but wish I hadn't .
We arrived and were greeted at reception by Ms Frosty (I think her name was Magdalie) or something - everything seemed a lot of effort for her, no friendly welcome just a "god not more guests that I have to check in today". We had booked a Mill Room as they had looked nice on the internet, but for what you pay for your money it certainly is not worth it - we had to call reception numberous times because light bulbs were broken, batteries missing from remote control and a few very dodgy stains on towels.
We ate in the restaurant on the first night and it was like a ghost town, meal was adequate but could have been hotter - wine we ordered was corked and when we complained, instead of taking the wine away immediately and apologising, the waiter asked if we were sure?!?! Not good service.
We slept quite well up until about 5am when we thought we were sleeping in the middle of the M25, it was SO loud outside.
Breakfast was again adequate but I have had a lot better elsewhere.
All in all a very disappointing stay and we will not be going back or recommending the hotel.
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- Also Known As:
- Tuddenham Mill Newmarket
- Tuddenham Mill Hotel Newmarket