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“All round Excellence!”

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Quality Hotel Bathurst
Ranked #5 of 11 Hotels in Bathurst
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“All round Excellence!”
Reviewed 20 February 2014 via mobile

We stayed here the 31st January till 2nd February and can honestly say this motel is wonderful.
We were in town for the local bike show and from the time we arrived until the time we left we were treated exceptionally well.
Our room was clean, spacious and worth every cent.
Each morning the included continental breakfast had a vast variety of foods (pancakes, toast, muffins, crumpets, yoghurts, dried fruits, fruit salad, cereals, various pastries) to eat and milk, juices, tea and coffee to drink.
We would not hesitate to stay here again and again..

It also must be said that all staff rostered on that weekend treated us like 5 star customers.

Stayed February 2014, travelled as a couple
Helpful?
Thank rraazzyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityBathurst, Manager at Quality Hotel Bathurst, responded to this review, 24 February 2014
Thank you for taking the time to do a review of your recent stay with us.

We greatly appreciate your feedback and comments. Particularly about the friendliness and service offered by our staff. These comments will certainly be passed along to them.

We take great pride in the breakfast we offer and have worked hard to make it stand out for adults and children.

Again thank you and we look forward to welcoming you again soon.

Kind Regards

Ali Simms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

260 reviews from our community

Traveller rating
    103
    84
    42
    19
    12
See reviews for
64
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66
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 February 2014 via mobile

A huge compliment for the staff at Quality Bathurst. This place has a great atmosphere with welcoming and delightful staff. After my first stay i could not think of anywhere else i would rather fo.I enjoy my stay each time I travel to Bathurst. The rooms are big with crisp white linen, super soft beds and great breakfast. From each arrival it is clear to see the staff are there to help.

Stayed February 2014, travelled on business
Helpful?
Thank Les C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityBathurst, Manager at Quality Hotel Bathurst, responded to this review, 24 February 2014
Thank you for taking the time to review your stay/s with us/ I do know that you have stayed with us well over 30 times and its excellent to see our guests returning again and again.

Your business is extremlely valuable to us and we thank you for being loyal to us time and time again.

We look forward to welcoming you back again in the future.

Kind Regards

Ali Simms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wollongong, Australia
1 review
Reviewed 15 February 2014

I use the Quality hotel for work purpose as the Hotel caters for all my needs. The conference faciltiy is great, Rooms are exceptional and the Dinners being served are of a very high quality and standard.
Both Ali and Paul cannot do enough to assist in ensuring all goes to plan and that all the needs of myself and that of my team are met. Their team of people are always friendly and professional adding to the relaxed feeling of the hotel, nothing seems to be an issues.
Checking In and Out have never been an issue and at all times it is delivered with a warm and friendly smile.
Rick Meredith

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityBathurst, Manager at Quality Hotel Bathurst, responded to this review, 24 February 2014
Dear Rick

Thank you for taking the time to do a review of your many visits to us. Your feedback is greatly appreciated and will also be passed along to our staff.

Catering for your functions is our pleasure and your group/s are always a delight to host in our restuarant.

Thank you for your continued loyalty to us and for sharing your comments.

Kind Regards

Ali Simms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parramatta, New South Wales, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 February 2014 via mobile

I have just stayed at my fav hotel for three nights and every time I stay there the service just gets better. Ali & Paul are wonderful managers, how many places do you stay where the manager gives you a lift into town to save you paying for a taxi? Not many. I had meals from the Celsius restaurant every night and they arrived at my room hot and fresh and delivered with a smile. Special mention to Rachel and Craig, wonderful receptionists that are so friendly and really go above and beyond to make sure that their guests have the best stay, they both are credits to the hospitality industry. Also I would like to mention my housekeeper Eryn, what a lovely, sweet young lady. Her attention to detail was great. Also Sandy that was serving breakfast in the restaurant could not of been more friendly. I really didn't want to leave but I had to come home sometime. I will be going back to Bathurst in the next couple of weeks and I would not stay anywhere else, 10 out of 10 for everything.

Stayed February 2014, travelled solo
Helpful?
1 Thank Jolina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityBathurst, Manager at Quality Hotel Bathurst, responded to this review, 24 February 2014
Thank you for taking the time to do a review of your recent stay with us.

Your feedback and comments are greatly appreciated and we will be sure to pass them along to the staff.

Nothing is ever an issue with a request from our guests and we attend to every need we can.

Again thank you for choosing to stay with us and we look forward to welcoming you again in the future.

Kind Regards

Ali Simms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gosford, Australia
1 review
Reviewed 13 February 2014

My son and I stayed at this hotel during the Bathurst 12 Hour race weekend. We found the hotel was well run, had some of the friendliest staff we have ever come across and nothing was too much trouble for them. The restaurant served a well-stocked continental breakfast (with optional upgrade to a full cooked one for $9.00) and the evening meals were very good quality and value. We have made a booking for the same event next year.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityBathurst, Manager at Quality Hotel Bathurst, responded to this review, 24 February 2014
Thank you for taking the time to do a review of your recent stay with us over the Bathurst 12 hour race. We appreciate all comments and feedback from our guests.

We do offer a full continental breakfast with most rates which includes fresh crossaints, danishes and homemade muffins. Along with cereals, bread (including gluten free options), fresh fruits, a pancake and coffee machine. For just $9 you can order whatever you like off our hot breakfast menu - including our Celcius big breakfast of bacon, eggs, sausages, tomatos, bread/s, mushrooms and more - it makes for a great start to the day.

We look forward to welcoming you and your son back to our hotel in the future.

Kind Regards

Ali Simms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geelong, Australia
2 reviews
Reviewed 11 February 2014

This was our second trip to Bathurst staying at the Quality Hotel. Perfectly positioned close to Mount Panorama and the town centre. The Managers, Paul & Alison were caring and attentive and the staff were friendly and helpful. The rooms are well proportioned with space to move around. The bathrooms have been refurbished and are well appointed. The bed was devine, so comfortable and to have a choice between firm and soft pillows was great. We plan on returning again next year.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bridie54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityBathurst, Manager at Quality Hotel Bathurst, responded to this review, 24 February 2014
Thank you for taking the time to do a review of your recent stay with. We are pleased to see that our guests are returning.

our renovations are on-going and whilst we still have about 10 bathrooms to refurbish we are almost complete with the rooms themselves. We have also recently painted the entire outside of the buidling making it look so much more fresh and modern and will shortly commence on the pool area (re-painting it and installing a new sauna).

We greatly appreciate you taking the time to give us some feedback and we look forward to welcoming you back in 2015.

Kind Regards

Ali Simms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 February 2014

If you're going to have dinner here, don't order the Caesar Salad and especially don't ask for extra anchovies. The chef brought out a bowl of about 50 anchovies and slammed them down in front of me. Given that chefs are a bit "out there" and have access to knives, I'm generally a tad forgiving considering the pressures they work under.
I was in Bathurst on business and a number of colleagues were also staying here. When I entered reception to settle my bill, a few of my colleagues were doing just that. There appeared to be some misunderstanding around some outstanding items ordered at dinner the night before. This sort of thing can happen with a large dinner group and whereas we were happy to explore options for settling the outstandings, the owner became extremely rude and aggressive. The bill was settled but not before she had become a screaming, abusive and clearly unhinged individual. The operators of this motel are clearly not comfortable in serving the general public. At least Basil Fawlty was amusing in his dysfunctionality. Avoid this motel at all costs.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gamechange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityBathurst, Manager at Quality Hotel Bathurst, responded to this review, 3 March 2014
We thank all our trip advisor reviews for their feedback and contribution to our hotel. We value the opinions of all our reviewers and as you can see from all our posted responses we are extremely diplomatic in all cases.

That said, this is one of those occasions where we cannot be. This review is vexacious, vicous and full of untruths. We will be taking it up with the company that the individual represents.

Kind Regards

Ali Simms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Bathurst

Property: Quality Hotel Bathurst
Address: 344 Stewart St | (corner of Brilliant), Bathurst, New South Wales 2795, Australia
Region: Australia > New South Wales > Bathurst
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Bathurst
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Quality Hotel Bathurst 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
AWARDED A 2015 CERTIFICATE OF EXCELLENCE from TRIP ADVISOR. One of only 2 officially rated AAA 4 star properties in Bathurst. We are the ONLY hotel to offer an indoor heated pool, spa and sauna - available for use all year round. We offer 50 rooms and suites and an onsite restaurant (Celsius Bar and Grill) open 6 nights per week with happy hour week days from 5pm until 6pm. We offer free Wi-Fi to all our in house guests and will include a free continental breakfast in your rate. Our breakfast includes danishes, muffins, fresh croissants, yoghurts, fruits (fresh and dried), juices, tea and coffee. All kinds of breads and cereals (including gluten free options) and best of all our very popular pancake machine. Over 90% of our rooms are now magnificently re-furbished many with king plush top beds and walk in showers. We offer 8 free foxtel channels and 32" televisions. Our mini bars are fully stocked with all you require. We look forward to welcoming you to our hotel. ... more   less 
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