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“False advertising”

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Havannah Accommodation
Kandy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“False advertising”
Reviewed 17 August 2014

So those pictures you see on their website of the kitchen, laundry etc. - they are common areas shared by many others, not actually in your 'apartment'... which is actually more like a shoebox uni dorm-like accommodation. The wireless internet works briefly half way down the hall. The laundry was locked. You have to squelch through about 20mtrs of woodchips to get to your car, presumably because these guys are too cheap to maintain lawns.
Very disappointing - wish we'd just stayed at a hotel. These are NOT apartments!!!
On a plus, they are new/clean.

Room Tip: These are not apartments.
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havannah B, Manager at Havannah Accommodation, responded to this review, 20 August 2014
Thank you John for taking the time to review Havannah Apartments.
I am disappointed to hear that you were not happy with our accommodation as we try very hard within our power, to please everyone.
Your comments on this matter will be taken on board and addressed accordingly.
Just to clarify a few points for you and our future guests:
There are 6 kitchen, dining and lounge areas, which service 8 rooms per floor, for our guests to utilize.
The general feedback we've had on the room sizes has been positive to date, they are approx. 17 squared meters, which represents great value for money.
In regards to the internet, I can only apologize for our service provider as they have been experiencing difficulties with drop outs, which are currently being addressed.
Our laundry area is locked for security purposes however can be accessed with each and every room key.
While I respect, but also question your decision to squelch through our wood chips, there are currently paths supplied around all buildings, and directly to the car park for our guests convenience (if they choose to use them).
Your presumption of us being 'to cheap to maintain lawns' is incorrect and could not be further from the truth. In fact we are in the process of starting the second stage of our facility where the wood chips are located (they are a temporary dressing)
The second stage of Havannah Apartments will include: a new reception, board room, restaurant, managers quarters and family style accommodation.
Thanks again John for your feedback, I hope this clears a few things up, and I would like to wish you and your future accommodation suppliers the best of luck.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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37 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 August 2014

Stayed in this hotel for two nights while being a "helicopter" parent and kids were at camp.

Room whilst basic has everything that I required including private bathroom with shower. Room was very clean and tidy and staff memebr was very friendly and helpfull.

A downsight is if you a re light sleeper you will be disturbed by the occassional train. Did not bother me though.

If I am in Bathurst for buisness etc I will definitely stay here.

Room Tip: Room 15 near the external staircase leading to the carpark and away from communal kitchen and potent...
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  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
1 Thank gjoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havannah B, Manager at Havannah Accommodation, responded to this review, 9 August 2014
Thanks for staying with us and for taking time to post a review. Appreciate the feedback and look forward to seeing you again at Havannah Apartments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Havannah Accommodation

Property: Havannah Accommodation
Address: 19 Havannah Street, Bathurst, New South Wales 2795, Australia (Formerly Havannah Apartments)
Region: Australia > New South Wales > Bathurst
Amenities:
Free Parking Suites
Hotel Style:
Ranked #5 of 21 Speciality Lodging in Bathurst
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Havannah Accommodation 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
Brand New Serviced Accommodation, Overnight and Weekly accommodation available. All rooms with ensuites. Shared kitchen, lounge, laundry & BBQ. 5 Minute walk to CBD Shops and Restaurants. ... more   less 
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