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Reviewed 7 October 2010

My wife and I stayed for 3 nights based on reviews from Tripadvisor. We used to live in newcastle so we knew our way around. The Blackbutt Inn is about 5-10 min from town which is fine if you have a car but you'd rather stay closer if you didn't. We booked our room through Lastminute and payed $135 AUD tot. per night for bed and breakfast for the both of us. The hot breakfast is adequate but not overly big. For the price however, it's great.

The rooms are modern and clean. Our room was above the kitchen and smelled like smoked backon. This made for an uncomfortable first night as we couldn't open the windows (they are double glazed and sealed to reduce noise from the pub downstairs). We complained the next morning and we were moved to another room which was fine.

Overall, we had a positive experience at the Blackbutt Inn and as far as value for money goes, it is outstanding. The staff were all very pleasant and helpful. It seems like the management have placed particular emphasis on customer service. If you were willing to spend a bit more per night to stay in town, I'd recommend the Clarendon Hotel.

  • Stayed: September 2010, travelled as a couple
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Thank Trentos6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2010

Stayed here for 3 nights for work at the nearby shopping centre. Didnt do much else so cant really comment on the location, but for my purpose it was awesomely located.

But it is new & I can very highly recommend. Everything is perfectly clean & staff were very friendly.

Free internet is a huge bonus & the food in the pub was pretty good.

All in all, it is one of the better motels in Australia that I have stayed and extremely good value if you need somewhere to stay in the area.

  • Stayed: September 2010, travelled on business
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Thank Gringravitas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2010

Had a spur of the moment urge to get away for the weekend and decided the destination was Newcastle. I was surprised to find vacancies ANYWHERE as it was Wednesday when I made enqueries. My first contact with the hotel was polite, professional and concise, giving me accurate directions to the location prior to concluding the call.
We arrived at 2:00 p.m. to be greeted by Alicia. I was impressed at how friendly, professional and helpful she was. The service and assistance she provided could have alone made for a great stay. She proved to have excellent local knowledge, recommending several restaurants, activities and attractions, advising the quickest, easiest routes to each. She also offered to download menus for whichever restaurant we chose, provided it was available, and make bookings for us as well.
The room was standard sized, well-appointed, modern and spotless. The room had a 81cm LCD television with Foxtel Satellite TV connected and broadband internet connection (not wireless). The queen sized bed was very comfortable and made for a good night's sleep. Although the room was nearly above the pub, it was quiet enough to fall asleep easily.
Room service was prompt and the food was average, as was expected. Breakfast consisted of an item from the restaurant's breakfast menu, as well as a generous continental breakfast buffet. The service in the restaurant was prompt and courteous and the breakfast buffet was kept well stocked.
Secure parking was available in the form of a locked yard with more than enough spaces as well as 7 spaces in the underground car park.
Well deserved 4 stars for the facilities, rooms, service and especially the staff, who went out of their way to make this stay as enjoyable as possible. WE WILL RETURN!!

  • Stayed: March 2010, travelled as a couple
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1  Thank Bsport75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2010

Stayed one Saturday night and this is what I found:

- Clean quality hotel room - the type you'd expect to pay $150+ for. Having paid $99 to stay at another Best Western in Mayfield (see my other review), the extra $10 paid for this room was like jumping from 3/10 to 10/10! Absolutely worth it!
- Comfy bed - fell asleep right away!
- Quiet location, even though located next to a pub
- Friendly staff
- Good location - within walking distance of the best bakery in Newcastle (Euro) and other amenities

The only things I'd like to mention:
- There is free broadband in the room, but this doesn't appear to be wireless and there is a blue connector cord provided in the room, which worked well with one laptop that had the slot for the cord, BUT my tiny netbook doesn't have the right connector and so I couldn't connect it to the internet.
- Hotel was a little hard to find - went past it once and then ended up going in via the pub. It was only retrospectively that I found the sign reading "RECEPTION"(!) No matter - not a biggie.
- Check-out time is 10am - just found that a little too early, having to check out when I'd woken up after 9am Sunday morning... Would've been perfect if this could be changed to 11am at least...

So far one of the best and affordable hotels in Newcastle! Will be back!

  • Stayed: January 2010, travelled on business
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Thank kimbopumpkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2016 via mobile
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Stayed: June 2016, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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