Me and two friends stayed here before and after attending a concert in the Hunter Valley. The rooms are modern and clean, we stayed in two room types - both were large and very comfortable, however perhaps slightly overpriced, only slightly though.. we went over a weekend and received a discounted rate which was quite reasonable and more suitable.
The service in the main was fantastic, staff were friendly and accommodating to our needs, however there is no tourist information available, no brochures and staff don't assist in booking tours, given the star rating and amount of people staying at the hotel for concerts, I was a little surprised.
The facilities are good. There is a Brazilian restaurant on the top level of the hotel aswell as another restaurant, a bistro, a bar (with raffles, pokies etc.), a sports bar (with TAB) and a nightclub - located in the club next to the hotel in the complex and connected by a walkway from door to door.
All in all, the Gateway made for a pleasant stay for our weekend getaway and allowed us to get to the Newcastle within 10 minutes for Sunday Breakfast (which was really good!! So good we went again on Monday!!), and a quick trip (and the last pick up / first drop off for both bus tours we went on).
I'd more than likely stay here again if going to a concert in the Valley and wasn't able to get accommodation in the actual Valley.
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