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“Modern, quiet and good value room service”
Review of The Gateway Inn

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The Gateway Inn
Ranked #12 of 24 Hotels in Newcastle
Certificate of Excellence
Reviewed 1 January 2012

Stayed in a regular room with my wife on 30 December 2011. It featured a comfortable king sized bed, a 42 inch LCD panel with all the digital channels (but no Foxtel), a large shower for two, and internet access by ethernet cable. No wireless access though, so if you don't have an ethernet port on your netbook you're out of luck.

The room had a "bay window" nook with cushioned seating which was a nice feature. The toiletries were what you'd expect from a 4 star plus property. Close the draperies and window fittings and you to have a dark room ideal for sleeping at any time of the day.

Parking was free unlike central Newcastle hotels. Next door is a leagues club which has pokies/slot machines, several bars and several dining options.

As a hotel guest you can order room service from the reasonably priced club next door and charge it to your room.

Room service was a pleasant surprise. A generous roast lamb dinner and a large Asian meal cost us only $15 each, delivered to our room.

Only complaints: Room service took about 25 minutes, no Foxtel cable TV and found the air conditioner remote a bit confusing.

A great alternative to the newer, slighyly more costly CBD/downtown hotels in Newcastle, with reduced rates for motor club members. $165/nt.

Room Tip: Request a corner room to get windows on two sides.
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  • Stayed: December 2011, travelled as a couple
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2  Thank ozeeboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 - 178 of 189 reviews

Reviewed 15 December 2011

Me and two friends stayed here before and after attending a concert in the Hunter Valley. The rooms are modern and clean, we stayed in two room types - both were large and very comfortable, however perhaps slightly overpriced, only slightly though.. we went over a weekend and received a discounted rate which was quite reasonable and more suitable.

The service in the main was fantastic, staff were friendly and accommodating to our needs, however there is no tourist information available, no brochures and staff don't assist in booking tours, given the star rating and amount of people staying at the hotel for concerts, I was a little surprised.

The facilities are good. There is a Brazilian restaurant on the top level of the hotel aswell as another restaurant, a bistro, a bar (with raffles, pokies etc.), a sports bar (with TAB) and a nightclub - located in the club next to the hotel in the complex and connected by a walkway from door to door.

All in all, the Gateway made for a pleasant stay for our weekend getaway and allowed us to get to the Newcastle within 10 minutes for Sunday Breakfast (which was really good!! So good we went again on Monday!!), and a quick trip (and the last pick up / first drop off for both bus tours we went on).

I'd more than likely stay here again if going to a concert in the Valley and wasn't able to get accommodation in the actual Valley.

Room Tip: The rooms facing the oval at the back have a pleasant sit-in window that you can comfortably sit in...
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  • Stayed: December 2011, travelled with friends
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1  Thank StuSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2011

Booked a 1 br room as a stopover returning home from North NSW. Wanted to watch AFL grand final actually. 2 large LCD Tv's allowed us to do this while the kids watched ABC kids and foxtel, bonus. Huge room and bed and very modern. great space and had some cooking facilities. Area was quiet and secure. quiet hotel a bonus. Wests club across the road allows for cheapish but average meals and you don't have to drive. Didn't use the clubs facilities but apparently VG. Room was beautiful in presentation and would have given 41/2 or 5 star except large 2 headed shower only served up luke warm water. That was disappointing.
Overall don't get put off by location it is in fact quiet and a very comfortable and modern hotel. What's better is that Collingwood lost!!!!

  • Stayed: October 2011, travelled with family
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Thank JohnMikey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2011

Upon checkin had to wait at an empty front counter for a while. No apology offered when the staff finally came out. \
I was given my cards, not told my room number, or what floor, the lack of information at the point of customer service was a little unnerving. I had to open the card to see my room number and guessing it was also the floor number headed that way.
After a long drive, busting to use the bathroom and struggling with my luggage to last room down the end of a long, poorly lit, mission brown hallway on the upper floor I found the cards were not activated and couldn't enter the room, grrrrrr! I had to lugg it all back downstairs. An apology was given.
Deluxe room was smaller than I pictured on the website. I found the modern but retro mission brown and palm leaf decor aesthetically displeasing.
There was a flat screen television with a very limited amount of Foxtel channels. Mattress was awfully hard and uncomfortable which gave me the worst night's sleep I ever experienced. Everytime someone went to the toilet and closed the door in the next door room it woke me throughout the night, but maybe that was due to the really restless and uncomfortable sleep..grrrrrr!
The air conditioning looked like it was changeable but even when I opted for the cooler setting it went back to the original setting which felt too warm and stuffy so I had to turn it off.
Restaurant too expensive, The cocktail bar deco was stunning but bartender too sour faced. The young girl was friendly and served great cocktails which were decorated prettily.
The club was easily accessible if you wanted a variety of food though at affordable prices although the chinese looked dissappointing and wasn't recommended. The club staff were older and really really friendly. I was happy to return to the club for breakfast the next morning before I left.
As a general overview, I felt that the hotel room was overpriced and the bed lacked the comfortablity of a 4.5 star room. The ront desk staff whom provide that very important first impression of the hotel seemed way too young and not professional enough.
Overall an average stay.

  • Stayed: September 2011, travelled solo
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1  Thank SydneySider007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

We stayed here for a romantic getaway, shopping & show trip. We booked the ultimate indulgence package and stayed in a spa room, we were not disappointed, check in was easy, parking is free (unlike most hotels in Newcastle). The room was very clean, bathroom was nice but the spa isnt a two person. Once at the hotel you do not need to use your car as there is a leagues club right next door with a variety of restaurants (we only had breakfast at the leagues club which was very nice) For dinner we booked the Figtree Restaurant which is in the hotel - very nice, need to book for weekends as we were originally on the waitlist, is alittle pricy but well worth it ! Would we stay here again YES!!

  • Stayed: July 2011, travelled as a couple
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Thank swr_chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2011

It's a very modern place to stay.
The RSL club is next door and the Fitness Centre(with swimming pool) a short walk away.
The staff are pleasant and helpful.
Newcaslte is about 10 minutes drive away. We had an wonderful time and we are looking forward back there.

  • Stayed: May 2011, travelled as a couple
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1  Thank Stevebargo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2011

We stayed at the Gateway Inn when we had to attend a funeral in Newcastle. We took it as a Wot If deal and were very pleasnatly surprised. The location was great, but the Hotel itself was very comfortable, very clean and we even wished we had of booked a longer stay rather than just overnight.
Check in was smooth, but it was the cleanliness and the comfort that impressed us the most. Room was large and the bathroom great!
The restaurant upstairs is good but pricy, but right next door is a club serving good, large portions of comfort food.
This was a pleasant surprise, worth going back to.

Room Tip: Our room was great and it was a What If deal.
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  • Stayed: May 2011, travelled on business
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Thank MarkN44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Gateway Inn

Address: Corner Industrial Drive 26 William St | Mayfield, Newcastle, New South Wales 2304, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service
Hotel Style:
Ranked #12 of 24 Hotels in Newcastle
Price Range: £92 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gateway Inn 4.5*
Number of rooms: 76
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