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“for me the best hotel in Newcastle”

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Novotel Newcastle Beach
Ranked #4 of 22 Hotels in Newcastle
Certificate of Excellence
Ningbo, China
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“for me the best hotel in Newcastle”
5 of 5 bubbles Reviewed 30 May 2014

Stayed at the Novotel several times. It's the best place for me in Newcastle. Newcastle bach is only 100 mtrs. away, Nobby's beach a short walk of 5 min.
Plenty of restaurants and shopping street nearby.
The service was always very good...though one young man at reception probably had a bad day which he should not put onto the guests.
I got "complementary" free WIFI, which should be inside the room rate anyways for this level of hotel.
Rooms and bathroom always very clean and comfortable size.
Bed is fantastic.
Breakfast is fine, not overloaded...nevertheless enough for a good start into the day.
Better book the breakfast included into the room rate, otherwise the charge is high.
Option : Next door is a very nice coffeeshop, excellent service and coffee !
I will come again, even though Novotel's in Europe are in the middle price sector, while this one is expensive.

Room Tip: Book a room with seaview and balcony, the view to the backyard isn't that nice.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laoha888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon G, General Manager at Novotel Newcastle Beach, responded to this review, 2 June 2014
Dear Laoha888,

Thank you for your review of Novotel Newcastle beach, we appreciate your very kind comments. I will definitely speak with our reception staff you should certainly not be aware if they are having a bad day & we apologise that this came across.

We appreciate you taking the time to send through your feedback and look forward to yoru return.

Kind Regards
Simon Glover
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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812 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Tamworth, Australia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

have now stayed here over half a dozen times. Each time I check in the staff are fantastic. Rooms are very comfortable and the proximity to the beach and the a variety of restaurants makes me come back again and again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fer_L1310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon G, General Manager at Novotel Newcastle Beach, responded to this review, 2 June 2014
Dear Fer_L1310,

Thank you for your ongoing patronage and feedback on our excellent team. We hope that you will be back again soon to enjoy our hospitality.

Kind Regards
Simon Glover
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mt Eliza, Australia
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

Stayed here for the Springsteen concert back in February. All in all, we felt this was a very good hotel. It's modern, clean, the rooms are big and the staff were very friendly, especially at the front desk.

We have the same gripe that a few others have expressed, which is that our "ocean view" (that we paid extra for) was really just a distant glimpse. By a quirk of geography, the small view we had from our room made us think that the hotel was a long way from the coast but once we got out and explored we realised we weren't seeing the nearest section of the beach. The hotel is actually very close to the beach, it just has a couple of other highrise buildings between it and the water.

The highlight of our visit was swimming at the old sea baths just up the road from the hotel. All in all we enjoyed our stay at the Novotel. And Bruce wasn't bad either!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pumbelchook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon G, General Manager at Novotel Newcastle Beach, responded to this review, 2 June 2014
Dear Pumbelchook,

Thank you very much for the review, I was also lucky enough to see Bruce so I agree he was outstanding! Pleased to hear that you enjoyed the Newcastle baths, they truly are one of the stunning historic features in Newcastle, and our location makes it very easy to visit.

We appreciate your feedback and hope to see you when next in Newcastle.

Kind Regards
Simon Glover
General Manager
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NSW Australaia
Level Contributor
104 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

Attending a function in Newcastle, my Wife and I stayed a night in the Novotel, as it was near to the function venue.
The location was great, close to the beach and in proximity to a plethora of good cafes for breakfast or a snack, if you did not care to eat in the Hotel. On check in staff were pleasant and helpful and we had a nice clean room with good , but limited views of the harbour entrance and Stockton Beach, framed by adjacent high rises.
It seems unfortuate that the Newcastle city planners do not better plan so that high rises are on the top of the hills allowing better vistas from those closer to the sea.
Anyway, back to the hotel - room was immaculate, with a good supply of pamper products and nice linen. My wife did mention that she found the towels a bit scratchy, but I did not have that problem.
The king bed was extremely comfortable, there was a good comfortable office chair at the desk and a rather odd easy chair and footrest that almost laid you down when you sat. TV was a modern flat screen and an Ipod dock radio was beside the bed.
There was a couple of functions in the hotel when we stayed, but we heard nothing of them and also we heard no street noise
The included breakfast was all that one could ask, with standard hotel fare and, additionally , eggs cooked to order and a good selection of fruits, cereals and breads.
If I had a beef it would be that they wanted to charge me $19.00 per night to park, but free street parking is plentiful around the hotel.
Staff were obliging and helpful in the dining room and very efficient on check out.
In all I would say an enjoyable experience

Room Tip: Ask for an ocean view room when booking
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FarmerJohn45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon G, General Manager at Novotel Newcastle Beach, responded to this review, 19 May 2014
Dear FarmerJohn45,

Thank you for taking the time to provide your very detailed review, we truly appreciate the quality feedback. The parking on the street is metered during the week and Saturday mornings, as you mention outside of these times there is plenty of parking around the hotel.

Thank you again and we hope that you will return to stay with us again in the near future.

Kind Regards
Simon Glover
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Newcastle Beach

Property: Novotel Newcastle Beach
Address: 5 King St | Newcastle Beach, Newcastle, New South Wales 2300, Australia (Formerly The Sebel Newcastle Beach)
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 22 Hotels in Newcastle
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Newcastle Beach 4*
Number of rooms: 88
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