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“Disappointing experience”
Review of The Grain

The Grain
Ranked #158 of 613 Restaurants in Newcastle
Certificate of Excellence
Price range: US$25 - US$100
Cuisines: Thai
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 21 July 2014

We arrived for lunch and were the only patrons (which says a lot about the restaurant's popularity), the service below average, and the food terrible - chicken was tough as were the potatoes, they needed more than a fork to pierce them. The restaurant was upstairs, therefore not disabled friendly. There is a wide variety in Beaumont St I would suggest another venue.

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Thank Glenn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 - 78 of 95 reviews

Reviewed 9 July 2014

Had dinner at The Grain with a friend, found the beer and choices to be excellent and the service below average, however my friend and I both had steaks and found them to be tough, ironically grainy and the chips over cooked. Very disappointed for a restaurant that is so well renowned in Newcastle.

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Thank NovocastrianJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

Been here 3 times in as many months. 1st time was ok, 2nd was bordering ok and 3rd time was terrible.
I've never know a restaurants wait staff to be made up predominantly of teenage boys...rather strange and somewhat unreassuring. No experience or knowledge on how a restaurant floor needs to be run.
Freezers full of food in the passage ways leading to and from the toilets?!?!?!
"Deep fried" seems to be the answer for a lot of dishes on this menu, considering the amount of frozen "deep fry-able" food in the freezers (on the way to the toilets...you can't miss em!)
We ended up with tough beef and deep fried chicken to the extent it was dry and tasteless. We sent it back and it did come back improved but why wasn't it so in the first place???
When paying for the bill all we got was a "sorry for the things" without so much as a small discount or even a complimentary drink as an apology.
Inconsistent service and food. We won't be back here again.

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Thank Scottiehere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Heard of The Grain from a friend and after reading the mixed reviews on here I as a little bit cautious about going, however let me say that I was greatly surprised. First of all the restaurant was very nicely decorated, whilst not particularly Thai it was very nice. There was plenty of gas fires on the enclosed balcony area which, whilst it was a cool night, kept it nice and warm. The staff were very friendly & couldn't have been more helpful. I ordered a chicken Chili stir fry which was very nice my partner ordered a prawn green curry, but got a Chicken green curry. Even though there was a mix up in the order both dishes were very nice! My only criticism could be that whilst the Restaurant is spacious and had plenty of room, they packed everyone right next to each other on the balcony area making it cramped when they could have spread everyone out a bit making it more private and comfortable. But all in all a good pleasant experience and I'll be back & would recommend it to friends

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Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

i went to grain today and it was the worse food i have tried to eat.....the food was all wrong raw and not all at what they said it was..had to take my food back twice and then she brought my food back with 4 tablespoon of chilli and boy it was horrible so i walked out starving.plus the table cloth before i sat down was full of stains..tehy said they couldnt afford new cloths..

do not eat larb chicken there they dont have the right chicken for that u will get raw chicken,,plus if u want to get sick dont put ya fork on the table

worse thai ever

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Thank rebecca w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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