We booked and paid for the Honeysuckle Executive Apartments but were told on arrival that we would be staying in The Chifley. The experience was a disaster from the moment we arrived. There were not enough beds for the 3 single women in our group - despite having confirmed this on the phone with Honeysuckle and on arrival at The Chifley and the staff didn't really seem to care. Each party blamed the other and seemed to be angry at us for asking for enough beds. Eventually one of us had to convince an acquaintance in another room to be moved to a room with a sofa so that one of us actually had a bed - this seemed to be a huge ordeal. Despite asking several times for blankets for the pullout sofas we had as beds we were told the hotel did not have any blankets. Eventually a staff member found me 3 'matress protectors' to use as a blanket and my friend slept under towels to keep warm. I totally accept that mistakes happen with bookings but the way we were made to feel it was somehow our fault left us having quite a miserable experience. The rooms themselves were nice and the beds comfy (even the sofas) but really I wouldn't recommend booking with either company if you have the choice. Really had to laugh when they charged us for the phonecalls to reception which were made trying to get ourselves a bed to sleep on.
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