I stayed at CES Newcastle in room 102 on 30/11/13 Saturday.
Checking in and room was fine and staff was really helpful so no complaints there. However, when we tried to sleep in the room, we have realised there was constant ticking/popping noise coming from somewhere in the building which drove me and my wife crazy all night. Noise is very audible every 1-3 minute intervals and I am sure if you go to that room at night you can hear this. Sleep quality was awful.
In the morning we complained about this to the front reception and staff's response was "Its good to know thanks" and she did not take any further action which was disappointing.
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