Stayed for one night. Returned to the room late at night to see cockroaches crawling around the room - see picture - Receptionist told me that the adjacent room had been sprayed the day before and that could be a reason. I was offered $20 off a room that cost $205 which was an insult given that we had a terrible night. The Manager was rude and insisted on talking over me when I tried to explain my problem. Even had the audacity to tell me that we live in Australia! I complained by email to the head office. They passed my complaint back to the same manager. I chased up after 2 weeks of no response and I received the following "Thank you for your feedback, the issues you mentioned have been addressed." I would not stay here again.
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