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“Stay at Newcastle” 4 of 5 bubbles
Review of Ibis Newcastle

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Ibis Newcastle
Ranked #11 of 22 Hotels in Newcastle
A TripAdvisor Member
“Stay at Newcastle”
4 of 5 bubbles Reviewed 18 October 2011

Very helpful staff at the counter and at breakfast which was delicious. Rooms were neat and although not large, were quite adequate. Had a bit of traffic noise but not too bad. Location was great for us as were seeing a show at the Civic.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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652 reviews from our community

Traveller rating
    89
    296
    177
    55
    35
See reviews for
100
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155
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
canberra
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 8 October 2011

I stayed in ibis hotel for 3 nights
I woke up Itching from bed bugs, asked for clean bedding, the bed bugs still were there the next night.
was quite a bit of noise from trains passing,
room was very small and inadequate towels
food wasn't too great at restaurant

please anyone have any ideas on how to get rid of bed bugs?.....

  • Stayed September 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank kimberley951951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review, 10 October 2011
Dear Kimberley951951,

thank you for taking the time to write a review about the ibis Newcastle.
I am sorry that your stay did not meet your expectations please allow me to express my sincerest apologies.

As soon as you mentioned that you have had a bad night sleep and asked for the sheets to be changed we did so and did a thorough investigation in regards to any insects in the room. Unfortunately we could not find any at the time in the room. After you checked out we have extended our investigation to ten surrounding rooms and the result was again negative.

I would be more than happy to explain a bit more in detail our actions and investigations on the phone. If you like I can be contacted on 02 4925 2266.

Again thank you for taking up your valuable time to write this feedback.

Kind regards

Thomas Klotz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Newcastle hotels

Sydney
Level Contributor
6 reviews
6 hotel reviews
4 of 5 bubbles Reviewed 30 September 2011

Very convenient location with shops within walking distance. Bathroom small but satisfactory with excellent showerhead! Staff friendly and magazines available.
No gym and carpark fills quickly in the evening.

  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Newcastle

Property: Ibis Newcastle
Address: 700 Hunter Street, Newcastle, New South Wales 2300, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Bar / Lounge Beach Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #11 of 22 Hotels in Newcastle
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Newcastle 3*
Number of rooms: 98
Official Description (provided by the hotel):
Ibis Newcastle is in the heart of the city, within easy walking distance of the Regional Museum, Art Gallery and Civic Theatre. Guests also have easy access to the many boutiques, restaurants and nightclubs in the popular Queens Wharf and Honeysuckle foreshore precinct. The hotel has 98 rooms, a restaurant, bar, Internet access and was winner of a 2005 Tourism NSW award for excellence in accommodation. ... more   less 
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Also Known As:
Ibis Newcastle Hotel Newcastle

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