I stayed one night at the Newcastle Ibis while attending a function. My previous review covered the room and breakfast, and there is nothing to add in those areas.
On this stay I had occasion to test the Ibis "15 minute promise". The iron in my room didn't work and as the function (which was in central Newcastle) was black tie, started in less than one hour and I also needed to shower, it meant that the "15 minute promise" needed to be met. After calling reception with my issue a new iron was delivered in less than 10 minutes. However, Murphy's law struck - when I plugged the second iron in and turned it on it blew the room fuse! A second call to reception and a third iron arrived within 5 minutes. The staff plugged this one in to make sure it worked. So well done to Ibis Newcastle - they met their 15 minute promise and I was able to iron my shirt and trousers, shower and (for once) was actually one of the first people to arrive at the function.
PS The other change from my previous review is that the Ibis Newcastle is now also carrying the Newcaslte Herald as a morning newspaper.
- Official Description (provided by the hotel):
- Ibis Newcastle is in the heart of the city, within easy walking distance of the Regional Museum, Art Gallery and Civic Theatre. Guests also have easy access to the many boutiques, restaurants and nightclubs in the popular Queens Wharf and Honeysuckle foreshore precinct. The hotel has 98 rooms, a restaurant, bar, Internet access and was winner of a 2005 Tourism NSW award for excellence in accommodation. ... more less
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- Also Known As:
- Ibis Newcastle Hotel Newcastle