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“Good Value”
4 of 5 bubbles Review of Ibis Newcastle

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Ibis Newcastle
Ranked #11 of 22 Hotels in Newcastle
Brisbane, Australia
Level Contributor
324 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
“Good Value”
4 of 5 bubbles Reviewed 28 February 2014

I stay at the IBIS Newcastle two or three time per year when visiting Newcastle for work. It is not pretending to be 4/5 star but I always find the standard good. The staff are consistently helpful and professional. My room this time was clean (as always) and while the room and bathroom are small the layout is adequate for a single person or couple. This is a budget hotel and it consistently meets my expectations. Breakfast is good and evening meals are available or there are lots of other eating choices nearby. Paid parking is available on the grounds.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KeenPhotographer-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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665 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Maryborough, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 February 2014

came down from Brisbane for work stayed at this hotel room was clean staff great buffet breakfast was good no comlaints good location will definitely stay again when down next there is some great pubs and walking to them is no dramas

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 3 February 2014

I have stayed at other Ibis hotels and is one of the worst. The room was tiny, with a plastic cubic bathroom. It smelt like mould and the leaky old air conditioner was noisy and stinky. The hotel was more backpacker budget not 3 star it was promoted as. The staff were lonely but friendly. We didn't eat there and were warned off by other guests in the lift anyway. Terrible hotel unless you are paying $50 and have no sense of smell stay away.

Room Tip: Go to another hotel
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank runawayandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review, 3 February 2014
Dear Accor traveler,

Thank you for taking the time to write this review about your recent stay in Newcastle.
I am sorry that your stay with us wasn't to your satisfaction and would like to express my
sincerest apologies.

We do appreciate your comments in regards to the smell and feel of the rooms and we will investigate if changes can be made to enhance the quality. In regards to the Air-con units
we are in the process of updating all units in our guest rooms to further improve on our services offered. If you do require accommodation in the near future in Newcastle, Accor offers alternatives with the Novotel Newcastle Beach with an even more centralized location and bigger guest rooms.

Again thank you for your comments and feedback.

Kind regards

Thomas Klotz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Sydney, Australia
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 3 February 2014

The price was the best thing. The beds were a little hard and it is a small room, with the tiniest bathroom ever. Air con worked but sounded like a jet engine. The corridor was not air conditioned (or maybe it was broken) and it was a hot day, so it was very stuffy. Bit of a walk to main hunter mall, but not far from the train (make sure you get in the last carriages of the train though!).

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappyTraveller530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review, 3 February 2014
Dear HappyTraveller530,

Thank you for taking the time to write us about your experience during your last stay in Newcastle.

It is great to get feedback and we are very thankful for your comments.
Please rest assured that we will address the points mentioned in your review with our staff in the appropriate departments.

It is our hope that we will see you again as a customer here at the ibis Newcastle.

Kind regards

Thomas Klotz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Newcastle

Property: Ibis Newcastle
Address: 700 Hunter Street, Newcastle, New South Wales 2300, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Bar / Lounge Beach Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #11 of 22 Hotels in Newcastle
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Newcastle 3*
Number of rooms: 98
Official Description (provided by the hotel):
Ibis Newcastle is in the heart of the city, within easy walking distance of the Regional Museum, Art Gallery and Civic Theatre. Guests also have easy access to the many boutiques, restaurants and nightclubs in the popular Queens Wharf and Honeysuckle foreshore precinct. The hotel has 98 rooms, a restaurant, bar, Internet access and was winner of a 2005 Tourism NSW award for excellence in accommodation. ... more   less 
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Also Known As:
Ibis Newcastle Hotel Newcastle

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