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“Great value for the locatoin”
Review of Ibis Newcastle

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Ibis Newcastle
Ranked #11 of 22 Hotels in Newcastle
Sydney, Australia
Level 4 Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great value for the locatoin”
Reviewed 14 July 2014

If you need to come to Newcastle this property is in a great location and very good value. The room is not overly large, but it is very comfortable and clean. Must say it is one of the most comfortable beds for a hotel.

From this location you can walk to the beaches, harbour foreshore and Darby Street (which is a great venue for some of the best cafes). If you come to Newcastle by train this is a short walk from Wickham or Civic Stations. We cycled around Newcastle for the weekend and the IBIS was a good central base.

Room Tip: Level 4 (top floor) at the back of the property is very quiet and has a water view.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Paulinepan73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review, 22 July 2014
Dear Paulinepan73,

Thank you for taking the time to review our property after your recent stay with us in Newcastle.

We appreciate the comments made and I'll ensure to share them with our team.
Please feel free to contact us at any time if you do have any special requests such as room location and we will ensure to help you with that as much as we can.

It is our hope to welcome you back in the not so distant future.

Kind regards

Thomas Klotz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
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English first
Sydney, Australia
Level 5 Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 June 2014

A friend and I were visiting Newcastle for the weekend so we needed accommodation for two nights. We chose the Ibis because of the chain name and location to a train station and city. We were able to walk to places at night with relative ease and found the stay enjoyable. We had a ground floor room so of a night could hear the streams of people walking from nightclubs, which could lead to feeling a bit unsafe but the hotel was set back from the street and we felt relatively safe.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bell_Bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review, 22 July 2014
Dear Bell_Bob,

Thank you very much for taking the time to tell us about your recent stay at the ibis.

It is always great to read positive reviews and we do share every comment we get with our team. Please feel free next time you are in the area and are booked with us to enquire about a room on higher levels and we will most likely be able to allocate you a room fitting your requirements.

Kind regards

Thomas Klotz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 6 Contributor
106 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 9 June 2014

Was an overnight stay with the family after a wedding, we booked 2 rooms to accommodate the 5 of us, rate included breakfast. Both rooms were very clean, very good beds an linen, considering we were basically in the heart of Newcastle the rate was much better then staying in one of the outer lying motels, it was a long weekend, football night and $119.00 per room with breakfast.

As compact as what the bathroom is, the shower is a good size with double glass doors, for those who have cruised, the room and bathroom are basically the same size as a cruise ship plying the pacific islands.

When we checked in there was a queue of young guys with bags of alcohol checking in, they were all given the "act" and were all quite and and we did not hear any noise from any other room in the hotel.

Breakfast was passable, the standard fare toast, fruit, cereal, yogurt, juices, a small hot selection, what let is down was there was actually no hot food when we got to the small resturant area, the cook would keep and eye open on the people then bring our small amount of egg, bacon, sausage, baked beans, but when more people arrived, if they were at the serving area they would get the food before you could get back to the area. In the end we had to keep on asking for hot food and then either waiting or rushing up to get any of the hot offerings. The hot beverage machine was causing issues, the bar staff had not issue in making hot chocolates and coffees for those that asked from the Barista Machine behind the bar.

Will stay at the Ibis Newcastle again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JetVortex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review, 10 June 2014
Dear JetVortex,

Thank you for writing this review about your previous stay with us in Newcastle.
It is always a pleasure to receive positive comments and I will certainly ensure they are shared with our team.

Your comments in regards to replenishing the amount of food during breakfast times will be taken seriously and we'll endeavour to adjust our procedures to minimise to possibilities of that happening again.

Your feedback is appreciated and we do hope we have the chance again to say “Welcome at ibis Newcastle"

Kind Regards

Thomas Klotz
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 June 2014

I really enjoyed my stay at Ibis Newcastle, the staff were friendly and extremely helpful (much better than a few places I have stayed lately in Sydney) and the room was neat and clean. I had breakfast included and it was really nice, unfortunately I had a very early flight on my second morning so missed out on a second one! The price was excellent!

The room was adequate for me but the bathroom was quite small so I am not sure if I would have been as happy if my husband was staying also. The only other (small) negative thing was that I bought some icecream to have in my room and found that there were no spoons available - just coffee stirrers. A teaspoon in the room would not have gone astray. I could have gone down to the reception to get one, but by that time I had already put my pajama's on.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RosEmmaKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review, 10 June 2014
Dear Emma,

It was our pleasure to have you as a guest at ibis Newcastle. I'll ensure that your comments are shared with the team as they'll serve as encouragement to continuously provide good customer service.

Our team is here to help next time you have a dessert in the room we will most certainly bring the spoon to you.

Thank you again for the positive feedback.

Kind regards

Thomas Klotz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Newcastle

Property: Ibis Newcastle
Address: 700 Hunter Street, Newcastle, New South Wales 2300, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Bar / Lounge Beach Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #11 of 22 Hotels in Newcastle
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Newcastle 3*
Number of rooms: 98
Official Description (provided by the hotel):
Ibis Newcastle is in the heart of the city, within easy walking distance of the Regional Museum, Art Gallery and Civic Theatre. Guests also have easy access to the many boutiques, restaurants and nightclubs in the popular Queens Wharf and Honeysuckle foreshore precinct. The hotel has 98 rooms, a restaurant, bar, Internet access and was winner of a 2005 Tourism NSW award for excellence in accommodation. ... more   less 
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Also Known As:
Ibis Newcastle Hotel Newcastle

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