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Quest Newcastle Apartments
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Reviews (305)
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All reviewshappy wombatgreat locationbedroom apartmentlarge balconygreat apartmentsmain bedroomlovely apartmentno air conditioningsecure parkinghunter stfull kitchenself containedbath showerexcellent facilitiesrestaurant downstairsshort walkbusiness trip
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269 - 274 of 305 reviews
Reviewed 5 January 2014

Stayed overnight for work trip. Very spacious and clean rooms. Friendly staff and very helpful. Short distance form Newcastle centre. Not allot around the hotel vicinity itself, shopping complex a street back. wasn't a 100% about venturing out by foot at night but had a rental car anyway.

  • Stayed: November 2013, travelled on business
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Thank W0nderkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestNewcastle, Kirsty Sabarre, Business Development Executive at Quest Newcastle Apartments, responded to this reviewResponded 10 January 2014

Thank you so much for taking the time to review Quest Newcastle on Tripadvisor. We strive to deliver a friendly and helpful service, and we are delighted that you experienced this during your stay. We are excited for the new world class development of our surrounds; with plans for a Wine bar, niche commercial spaces and shopping precinct. With initiatives to form a dynamic city centre, soon to be the perfect hub to live, work and play. Thank you again for sharing your valuable feedback, we look forward to welcoming you back again soon.

Kindest Regards,

The Quest Newcastle Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

My husband and I stayed in Newcastle unexpectedly during the peak holiday period because of illness in our extended family.
It was a vulnerable time for all concerned and Jackie, Jessica and the team at Quest provided us with exceptional support and consideration.
Their generosity and kindness extended to other members of our family as well and included a hamper of goodies for those at the hospital with a personal message of encouragement.
Quest Apartments are always presented to a very high standard and and Newcastle Quest is no exception. Our apartment represented very good value and the wonderful staff ........ priceless.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank IanGeorgie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestNewcastle, Kirsty Sabarre, Business Development Executive at Quest Newcastle Apartments, responded to this reviewResponded 9 January 2014

Thank you so very much for taking the time to provide such detailed review from your recent stay at Quest Newcastle. We value all feedback and it is wonderful to hear that you were delighted by the Team and the apartments. I assure you that Jessica and Jackie will be acknowledged for their exceptional commitment to guest service at the next team meeting – Thank you. It will be our pleasure to welcome you back during your next visit to Newcastle.

Kindest Regards,

The Quest Singleton Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

A detour into Newcastle unexpectedly during a motoring holiday meant that we needed urgent accommodation during a very busy time of year.
Jackie, Jessica and the team looked after us from the outset with extraordinary kindness.
Our accommodation was comfortable ..... but we have been accomodated comfortably all over the world. The reason we would return to Quest Newcastle is the Management and the exceptional experience provided by a very special and happy team.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Georgie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestNewcastle, Kirsty Sabarre, Business Development Executive at Quest Newcastle Apartments, responded to this reviewResponded 9 January 2014

Thank you so very much for taking the time to provide such detailed review from your recent stay at Quest Newcastle. We value all feedback and it is wonderful to hear that you were delighted by the Team and the apartments. I assure you that Jessica and Jackie will be acknowledged for their exceptional commitment to guest service at the next team meeting – Thank you. It will be our pleasure to welcome you back during your next visit to Newcastle.

Kindest Regards,

The Quest Newcastle Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2013

The staff were friendly (including cleaning staff). The service was good. We did not mind the the credit card hold was $300 per room. Parking was $25 per day but we felt it was fair as it would cost more if you park outside. There was a free computer (with internet) and printer scanner near reception. It was a really cosy nice apartment for a family with 4 adults. it could really fit 2 more adults. We would give a perfect mark (i.e. one more point) if one of the shower heads was not loose or the laundry room was not smelly (they could easily be fixed but since we did not mind, we just closed the laundry room, we did not report the two). btw, people in Newcastle were just wondeful!

  • Stayed: November 2013, travelled with family
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Review collected in partnership with this hotel
Thank Hung Ngan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestNewcastle, Kirsty Sabarre, Business Development Executive at Quest Newcastle Apartments, responded to this reviewResponded 11 December 2013

Thank you so much for taking the time to share your valuable feedback from your recent stay at Quest Newcastle. Guest service is our highest priority and we are delighted that you found all of our staff superior. Serviced Apartments are the perfect alternative to hotel rooms for guests who enjoy extra space without compromising budget, and it is great that your family enjoyed a comfortable stay with us. We are pleased to confirm that our maintenance department has replaced your shower head today, we really appreciate you bringing this attention. We really appreciate your fantastic review and look forward to welcoming you back again soon.

Kindest Regards,

The Quest Newcastle Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2013

My bridal party and I stayed here the night before my wedding. The service was good however I was slightly annoyed that the credit card hold was $300 per room, on top of the cost of the rooms. The apartments were amazing. We had 6 women getting ready for a wedding in 1 room plus 2 make up artists, 1 hairdresser, 2 mothers, 1 grandmother, 1 father, 4 brothers plus 1 photographer! We all fit into the 2 bedroom apartment and still had room. It was incredibly spacious. There was also a 6 seater outdoor setting on the balcony. I would recommend this hotel to anyone! I will definitely be staying here again!

Room Tip: Higher floors have a view to the harbour
  • Stayed: November 2013, travelled with friends
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Review collected in partnership with this hotel
Thank Kiera-Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestNewcastle, Kirsty Sabarre, Business Development Executive at Quest Newcastle Apartments, responded to this reviewResponded 11 December 2013

We really appreciate you taking the time to share your positive experience from your recent stay with us and congratulations on your wedding. The Quest Newcastle team strives to deliver a home away from home atmosphere for every guest and it is great that you found your apartment spacious and perfect for your needs on your big day. There is nothing that makes us happier than hearing that you will return on your next visit, it will be our pleasure to welcome you back to the property again.

Kindest Regards,

The Quest Newcastle Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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