I conduct Regular business trips to this hotel and am a club member of IHG group. Hard to beat the location and nearby amenities of the wharf and boardwalk to Nobbys. It's a great venue to get a quick walk or run in after a day of meetings and catch up with colleagues at a nearby restaurant... Ticks the boxes for the way I work.
Staff are always helpful and attentive. Rooms are clean and well presented however are starting to look a little tired. Good layout with separate lounge and bedroom. Harbor views are great watching coal and grain vessels maneuver past your window. Good bar and restaurant as you would expect but not required due to nearby options. Valet parking still a rip off IMO.
I feel this hotel may need to do more for the dollars they are now charging as other options are coming online. There is little advantage for your loyalty via room upgrade as most rooms are similar ( beware the mile long corridor) and no real perk of club access as in similar hotels.
Might be time to check out the newer options up near the beach?
- Room Service