We called ahead to let this hotel know that we wouldn't be arriving until late due to a flight delay and were advised that someone would be here until about midnight to check us in, however on arrival at approx 10.30pm the manager was locking up, 2 minutes later and we would have been without accommodation for the night! The hotel website advises that there is 24 hour reception, which there is not.
The manager opened back up, started to check us in but found that the room we had booked (and paid for) had someone else in it and that our paperwork had been lost! We can't speak more highly of how the manager dealt with this situation, sorting us out with another room and making sure that we were happy.
We stayed in room 9 which is a lovely room with a comfortable bed. The only down point was the birds who seem to be confused as to what time it was... Bring earplugs if you are a light sleeper!
- Official Description (provided by the hotel):
- WINNER NSW AHA Awards for Excellence - Best Accommodation. The Junction Hotel is located in a vibrant cosmopolitan area only 10 mins from the heart of Newcastle, NSW. Situated on the coast of NSW, we are only a 2 hour drive north from Sydney or 20 mins from Williamtown airport. This modern hotel has recently undergone a transformation on its second floor, being lovingly and painstakingly designed into 9 striking rooms, each with their own distinct personality.The Junction Hotel exquisite rooms are contemporary in design while quirky in personality, each presenting a unique experience when you stay. All rooms feature creature comforts such as luxurious bedding, high speed internet, walk-in showers, and most importantly an intimate setting that will refresh your senses and soul. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Agoda, Priceline, Booking.com and Evoline ltd so you can book your Junction Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.