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“Terrible is even overrating it!”
Review of Hunter Valley Steak House - CLOSED

Hunter Valley Steak House
Price range: US$14 - US$25
Cuisines: Steakhouse, Australian
More restaurant details
Restaurant details
Good for: Child-friendly, Business meetings, Romantic
Dining options: Dinner, Breakfast, Buffet, Outdoor Seating, Reservations
Canberra, Australian Capital Territory, Australia
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Terrible is even overrating it!”
Reviewed 8 October 2013

After much deliberation about where to have my 21st birthday, we decided to try the Hunter Valley Steakhouse. In the pictures the atmosphere seemed delightful and the menu looked superb. I kid you not, this was the worst service and the worst meal at a restaurant I have ever had! We made a reservation so we were expected customers. There were literally five other tables in the restaurant and it did not seem that busy. After having trouble with our drink order we didn't think much of it but... we then waited 30 minutes to be served and this was only because we asked for our order to be taken. Then we had to ask for drinks ever time we wanted them and the waitress never bothered to clear the glasses from our table. A long two hours later our food arrived and it was so over priced. The steak was cold and there was nothing fancy about it. During waiting for this food, two other tables had made very public complaints. I will NEVER advise this place to anyone!! The staff made us feel as though we were a burden and I wish I just went to McDonalds instead!!!!
A Very Angry Customer!!!!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank 978Patrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

88 reviews from our community

Visitor rating
    16
    19
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    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Sydney, Australia
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Do NOT go there because they do NOT expect you to go back anyway.”
Reviewed 8 October 2013

We ordered the best steak on the menu (claimed to be KOBE wagyu beef with 9+ marble) simply because they are called the hunter valley steakhouse. However, the steak is terrible. Very poor quality, full of gristle and definitely cannot taste the fat. On the other hand, the ribs we order was clear not properly marinated and were tasteless. When confronted, instead of solving the problem, the manager claimed the wagyu was Australia- Japanese breed rather than imported from Kobe and also blamed us for not tasting anything by saying the ribs are French delicacy. Terrible food, even worse service. AVOID as hard as you can.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank O T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wollongong, Australia
Level 4 Contributor
38 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Great food, great staff, extremely happy!”
Reviewed 1 October 2013 via mobile

We weren't staying at the Mecure but found the restaurant on Trip Adviser. We had a hankering for a steak & after looking at a few menus of other places we decided to give it a try. First impressions were great. Large restaurant with tables spaced so you felt a bit private. The ambience was great & we got a beautiful table for 2 in the corner with a window outlook & we were positioned looking at the view not other tables. We had the set 2 course meal which included bread as a starter & bit one of the courses. We had the calimari for entree & it was to die for & refreshingly not battered & fried. It came with a cabbage based side salad that was also lush. The main course of serloin steak was fantastic. We like ours well done & it was cooked perfectly tender but without any red meat which turns me off. Each mouthful of steak was tender, moist & delicious. The staff were also fantastic, there when you needed another drink or with a question but did not hover & gave us the dining experience for two that we like. Overall exceptionally happy with this place. Would like to stay here next time too as the grounds & surrounds were stunning.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 2 Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Lovely place to have a meal”
Reviewed 15 August 2013

We went to this restaurant last minute and we were not disappointed. It was a gorgeous place with great food. Would definitely eat here again.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank shazhelin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nundle, Australia
Level 3 Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great food - great spot”
Reviewed 12 August 2013

We had a lovely meal in beautiful surroundings. The choice on the menu was excellent and the food we had was cooked to our satisfaction. We had a great night finishing of with coffee and hot chocolate, which was a great finish to a delightful night.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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