My husband and I picked up a 2 night internet deal which really was only worth what we paid for it. The 2 room (separate lounge/dining room and bedroom) apartment was adequate, had a good sized bathroom and neat kitchenette. Bed was good and the rooms were clean. The property however is very rundown and needs a lot of work to bring it up to 4 star standard. Tidying the gardens and making the BBQ area usable would be a good start as would cleaning the reception area and the stairs up to the guestrooms. There is no soundproofing and we were unlucky enough to hear a very loud argument that broke out late at night between a couple in a neighbouring apartment.
We owned and operated an accredited 5 star guesthouse for several years and this property in no way compared to what we offered guests.
In all we very much enjoyed our trip to the Hunter Valley and were comfortable enough, but would love to see the Villa Provence come up to the standard of service it could offer with not much more effort than a good cleanup and much needed maintenance carried out on the buildings and surrounds.
This was a very difficult property to review. The manager was nice (we only saw her once, guests check themselves in on arrival and check out again when leaving without having to see anyone), we were provided with her mobile number if we needed to contact her and we would have loved to have been more positive in our review but hope this is a gentle push in the right direction.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travel Republic (UK), TripOnline SA, Evoline ltd, Traveltool, S.L.U. and HotelQuickly so you can book your Villa Provence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Villa Provence Greater Newcastle/Pokolbin, Australia