We stayed for two nights and were disappointed by the cleanliness and condition of the suite. Overall, the suite was quite dated and felt like it needed a good scrubbing. The patio furniture was wobbly and felt like it might collapse at any moment, the bathroom had bugs on the floor, and one of the coffee mugs was cracked. We were gone all day wine tasting and came back to a made bed and new towels, but none of the amenities had been restocked. I had used most of the lotion and there was no replacement bottle. I had also used most of the cream for coffee that morning and none were replaced in the refrigerator. The dishes were left in the sink and the cracked mug not replaced.
It was a disappointing experience. The location is great, but if you want to get what you pay for, stay elsewhere.
- Official Description (provided by the hotel):
- HUNTER VALLEY ACCOMMODATION BY OAKS HOTELS Located in the beautiful wine district of the Hunter Valley, Oaks Cypress Lakes is a 25 acre premier resort providing Hunter Valley accommodation. Over $20m recent capital investment in this rural resort that includes 200 Villas, two restaurants and two bars, over 1500sqm of exceptional Meeting, Conference and Event facilities and a 6,487 meter par 72 18-hole championship golf course ranked among the top resort courses in Australia. The Hunter Valley is only two hours from Sydney. Scenic drives past endless rows of gnarly vines are a given, so are grazing cattle and mobs of kangaroos, and everything from tutored wine-tastings and boutique brews to cooking classes, festivals, award-winning restaurants and hot-air balloon flights. Choose from a range of picture perfect Hunter Valley accommodation options to suit your needs at Oaks Cypress Lakes Resort ... more less
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- Also Known As:
- Cypress Lakes Hotel Pokolbin
- Cypress Lakes Pokolbin
- Cypress Lake Resort
- Cypress Lakes Resort
- Oaks Cypress Lakes Resort Greater Newcastle/Pokolbin, Australia